4.3 (773)
3093 E Main St, Russellville, AR 72802
(479) 498-2369
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Greg Green
2024-01
We love the experience we got and loved the work they did and the friendly people that works with my baby I highly recommend pet smart grooming
Ashley Johns
2024-04
My budgie was injured on purchase a year ago he has never fully healed and will live his life disabled! Not able to fly at all! I recommend saving any animal from here but I also recommend people trained to care for them properly!
david mckimmey
2024-04
The biggest issue I have here is the service. Most of the time, it's not very friendly, if you can even get someone to help you. We adopted a cat there, and the guy helping just disappeared. We had no idea what to do after filling out all the paperwork. One time we were there, a girl treated me like I was a child when buying a beta fish, being snoty about what I was doing with the fish and what I was putting in it's tank.
Audrey Carpenter
2024-04
I tried pet smart grooming for the first time. Never again. My dog was covered in bald spots and looked horrible. I’m going back to my previous groomer who actually does a fantastic job.
KW Wayne
2023-05
Conveniently located in Valley Park Center on East Main Street is the only large chain pet store in the local area.This is a nice clean professional establishment where patrons can bring their pets in to shop.Upon entry you are usually greeted by the cashier and on the right you see four rows of dog merchandise, everything such as flea meds, collars,leashes,halters, brushes, bedding, hair clippers and clothing.There is also a complete line of high end dog food both dry, wet, refrigerated and canned.Across the back wall is the fish section with a complete line of exotics and your standard species plus food and antibiotics for your tank.I would truly love to one day buy one of the big tanks, get some colorful gravel, some nice fauna plus one of those aerorater bubbler thangs and a cool looking shipwreck and keep it in my sleeping area. So calming to put you right to sleep.At the front of the store is the cat section with lotsa funny cat toys.A complete line of food both canned and dry. On the west wall is a myriad selection of cat litter. Every kind of cat litter, some with a hefty price tag.My review would be incomplete if I didn’t mention the cat adoption that PetSmart has for homeless and abandoned kitties. Excellent program.PetSmart also offers grooming services by appointment. Call for availability.The only chide I might have for management is to follow the two’s company three’s a crowd rule at the check out. Please remember after shopping your store the easy part of the equation is to get the money and turn ‘em loose.Thank you for your consideration.Please see my pics.
Debra Daniel
2023-12
Maggie and I love this place they are good to her and she always looks very pretty.
Jeannie Fuchs
2024-02
This is a very nice store, great location, nice and clean. We do not live in this town, and this was our first time being here, and the employee who helped us, was very helpful, and friendly. Sorry we didn't get his name, but he helped us with the dog tags.
Mike Burton
2024-01
Very clean. A lot of employees were available to help. Probably has the most knowledgeable employees of all the different store
Jefferson Mahurin
2024-03
Very clean, great selection, friendly, helpful employees. Any and all pet supplies can be found here
Almira Rodriguez
2023-07
I highly recommend Amber at the Russellville Ar. location she was amazing with our Maltipoo, it was her first visit to be groomed and she was treated with patience and love. Our girl came out looking amazing.
Catherine Beckett
2021-05
This past Saturday, my husband and I went to buy fish to restock our aquarium after giving it a full live-plant overhaul. The staff were VERY knowledgeable and prevented us from making mistakes on mixing cold-water and tropical-water fish, as well as kept us from getting overpopulated. We learned so much, and after we got our 5 mollies in the tank (18, because the next day, one of the mollies gave birth to 13 guppies--surprise!!) they looked very happy and were exploring their new home. Thank you guys so very much, and keep doing great!!
Kaptan Kurt
2019-05
Stopped in for a quick trip to grab some dog toys. Parking was easy. Store was clean and well stocked. Staff was friendly and helpful. I don't live in the area, but if I did, I'd certainly go back.
Gin Inman
2023-05
I came in late on Sunday crying with an emergency. My fish were dying with ich after I brought a sick fish into my tank without knowing. Hannah helped even though I was a little difficult. She was very kind. My fish are on their way to a full recovery I am so happy. Thank you so much Hannah. 😊 I am so happy they are better.
michael L
2024-01
Excellent place to get anything fish,birds,turtles, get your animals groomed cut,wash etc,very friendly people.
Mister D
2024-04
Inside or through pick up or drive up this location does well. Thank you for having a good store and having good customer service here
She' S
2020-05
Spoke with one of the employees and she was extremely friendly and knowledgeable about the animals, their care and life expectancy.In this store we saw different type of fish, snakes, chinchillas, hamsters, gerbils, lizards and birds.
Mark Pettus
2022-05
A great place that helped my wife and her friends…Shoal Bay Animal Haven…with their pet adoption initiatives.
Phillip Sharps (Phil)
2024-02
Very friendly staff, to animals and humans alike, if they don't have something they'll help you find it.
Mary Crossland
2024-01
Drove over 40miles to get fish.Lady in fish dept was very rude.I wanted 6gold fish and a algae eater.She refused to sale the algae eater.Im not impressed her....
Martie Mitchell
2024-02
A little spendy the prices. But cashier he was a sweetie guy.
Cherry Honeycutt
2020-05
Super nice employees, the animals seem to have good habitats, and a large variety of animal products.
Brittany “Brit Brat” Rector
2023-05
The cashier was super nice and knowledgeable. The store does run out of stock on crickets a lot. The last 2 times I drove 45 mins to get some for my son's chameleon and they were completely out
Mitchell Brashear
2023-11
The store has a very good selection for your pets but they are a little more expensive than other places but it is a very nice and clean environment and they are very helpful when you ask questions
Phyllis Cron
2023-10
Excellent help with getting a specific shampoo and mousse for my labrador service dog who was having severe itching.
Kassy McKimmey
2023-05
Kid needed a plant and a fish for a science project, there was a dead beta fish just hanging out and another container that was broke and visibly leaking water. The plant was good.Our kids took the dead fish and the leaking one up to the cashier. So hopefully that was resolved.
Anna Maire
2023-05
Woman at counter was extremely rude and refused to do a return with cash instead of card. Every time I come here there are only a select few who are genuinely nice and accommodating. 0/10 would not recommend
Stacy Harderson
2023-08
If not for Brendon at the Russellville, AR store this review would be poor indeed. The other floor associates ignored me, as they were busy visiting with each other.
josh white
2023-05
Great pet friendly place to bring in your dog and possibly take home a nice treat, toy or new friend.Friendly staff that always smile and are so helpful.It's good to know these people love animals which means they do their job good
Jessy Moreno
2022-05
I’ve been getting my shipoo groomed here for several years now and it’s always a good experience for me. And I don’t see my dog stressed or anxious when arriving or leaving (she is thirsty when we get home but I will note that on next visit) The staff is friendly, they do a good job and seem very kind to the pets. Keep up the good work!
Baylie Mullikin
2023-05
Mostly pretty good service. Had an emergency a couple days ago though after finding a really thin kitten in my wheel well, so I rushed in just before they closed. I can understand them being frustrated but I needed to get this stuff and the litter I prefer to use I can only find there, and I happened to be out because I had used the last of mine on my other cat. One of the ladies got an attitude with me as I was trying to find the last thing I needed, flea and tick meds. Again, while I do understand the frustration, I was trying to hurry and I was trying to get what I needed to get the kitten set up and back on the road to good health. I didn't need to get an attitude for that. The kitten is doing well now though.
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-7 PM |
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