Petsense by Tractor Supply

Teresa Bennett

2024-01

So many fun things to pick from! Great selection and they always have a full stock of flea drops... but MOST OF ALL you can rescue a living breathing fur baby that probably needs you as much as you will find that you need them.

Warren Reed

2024-04

The manager is the best around at least at customer service. Our family loves her. Crystal or Krystal. Either way, she's there for you and her employees are awesome also.UPDATE: Marlee is a great groomer. Krystal is no longer there.

Earlese LaFrance

2021-05

Toni in the grooming salon takes great care of my fur baby, and I appreciate how she makes me comfortable to leave him. Thank you, Toni!

B*tchy B

2022-05

Great customer service nice employees and very helpful?

Chad M (CHADDIEMC)

2023-12

Great service but a bit pricey!

ANNIE GOODE

2023-05

The guy that works there with the tattoos on his arms & all the piercings is one of the rudest people i have ever met. (Not saying tattoos and piercings make someone rude its just the best way to describe his appearance) I didnt look at the name tag because i wanted to hurry up and leave that store! I didnt plan on writing a review either but i just wanted people to know what kind of service they have. But if you ask that boy a question he will be rude to you and make it seem like you’re supposed to know the answer and shouldnt be bothering him.

Stacey Brenkus

2023-07

I took my daughter in here to buy a frozen rat for her snake.The store appears clean and neat, the people are mostly kind and helpful but the prices seem very high.

Amber Price

2023-05

This is Ginger, he is a great kitty that we adopted from Petsense. 10/10 would recommend.

Eric Comstock

2023-10

How about ferret food at Tractor Supply for 24.00. I just paid $34 for fair food at Petsense. Petsense is owned by Tractor Supply. Can anyone explain this to me?

Christine Hudson

2019-05

They were great with my Zoey. She loved them and gave plenty of kisses.

Cameran Faucette

2022-05

Wow the overall atmosphere of this place blew my mind for a pet place in Pine Bluff. The employees go above and beyond to help you get whatever you need, and their recommendations does not always default to the most expensive item there. You can even bring your pet inside as you shop.

Carl and Rianna M

2023-05

Great people. They were willing to help with all my questions. Selection is small but they do have feeder mice so I was happy about that.

Julie Salem

2022-05

Had great assistance yesterday in the store. The young man assisted me getting cat food and even put it in my car as I was carrying my grandbaby. Now THAT is good customer service. Thank you!

Anthony and Lisa Flores-Vargas

2023-05

Had everything we needed there. Very friendly staff. Although it's in pine bluff, it's still worth traveling to when you need supplies.

Caleb Howard

2023-05

First time coming here and Kyle an employee there helped me 100% he's a great help to the company

Cheryl Haynes

2022-05

Took a friend there and she found everything that she needed and talked about how nice the store was and they had friendly service because she is disabled and the guy brought her packages out for her.

Cecial Caldwell-Cannon

2019-05

Friendly staff and clean store. I gave 3 stars for lack of selection. They are great for the size of the store and the location. They just don't off much when it comes to the more exotic pets. Great for dogs and cats.

Jessica McCullough

2023-06

Nice clean store with ample pet supplies of every kind for your needs

Shannon Coleman-Cryer

2018-05

The staff was very friendly when I called yesterday to make an appointment for my puppies. My problem with them was/is I explained to the groomer I was from out of state, and asked what would be needed to get my babies groomed. The groomer Tracy told me I needed rabies shot records, I called my doctor to get the records only to find out today that Tracy provided me with the wrong fax number. My vets office is now closed and now my puppies cant get groomed, because I was provided with the wrong fax number. My babies have their tags on so I don't know why they need records anyway! When I called to say this was Petsenses' fault for 1. Not giving me the right number and 2. Not confirming receipt of the record; I was told by Tracy that the fax number was only one number off from their regular number and they were swamped yesterday and didn't have time to see of they received the fax. Very irresponsible and uncaring of them to not accept responsibility for their wrong doings! I did tell her that I was from out of state and couldn't drive to the vets office to get the records after all, so why is this MY FAULT! If this is an indicator of the type of service I was going to receive then I am happy I was given the wrong number!! I suppose if my dogs suffered any harm while there, they wouldn't accept responsibility for that either! My dogs health is important, and if this is the policy I understand as this keeps them safe, but take a few minutes to make sure I CAN comply with the rules, by giving me the correct information!!!!! Acknowledge and accepy responsibility for your actions, and don't blame the owner for YOUR mistake. It was a simple mistake which I certainly COULD understand, as we are humans, but trying to put the error on the owners is unacceptable! The ball was dropped by you ma'am!Oh well, you guys just lost a potential good customer, and left me with a bad taste so good riddance!I am giving two stars ONLY because I did receive friendly service yesterday, although today was totally opposite.

Lady Trucker

2023-05

Professional, friendly people. Kyle was very helpful and went above and beyond to help me find clippers.

Kii C.

2023-05

I'm grateful for the variety of accessories here. Pricey, but worth every dime for my pet cat☺️

Terisa Warner

2022-05

Friendly staff and the groomers are great.

Robert Scallion

2023-05

Great service had both my dog's nails done and they were very good at handling the task

Mary Nobles

2024-05

Great service

J. Thomas

2019-05

Use this store all the time. You won't find a better pet shop around. The employees are top notch. And knows the store top to bottom. None of that im not sure if we got that or no mess. You get at most pet stores. There groomer is the nicest ladys u'll ever met. And they take time with your animal. And show how much they care. And appreciate your business. Great job evertime.

Meka Daniels

2019-05

The lady that does the grooming is rude & has a nasty attitude. Not sure if it was because she was the only one working or what. I walk in & speak her response: what do you need in a nasty tone w/ an ugly facial expression. Definitely didn’t feel welcome & sure won’t be taking my dog back.

Brooke Robertson

2018-05

I recently took my yorkie to be groomed at the petsense in Pine Bluff, I routinely purchase her food from them and the staff is usually friendly and helpful so I didn't think twice about having Ella groomed there as well. I had previously taken her there before and had her trimmed and bathed, I was pleased with the price and that she smelled incredible..Now that it's summer and the weather is warm I wanted to get her a full groom done in the traditional yorkie style and nails clipped as well. I couldn't contact them for an appointment due to their phones not working so I went up there not feeling like there would be a problem since it was only a little after 1:00pm and they advertise walk ins are welcome. I arrived and the groomer mentioned their phones were down so my dog was her only client for the day..when I explained to her what I wanted she immediately tried to discourage me from doing a full groom and said she wanted to just give Ella a bath and trim ..I insisted on what I wanted and she said she would "try"...she then instructed me to hold Ella down so she could clip her toe nails..which resulted in a very traumatic experience for my dog and also made me run late for an appointment..call me crazy but if I'm paying you to perform a service for me it obviously means I don't have the time or capability to do it myself and therefore I don't want to be involved and it made her seem a little incompetent that she needed me to stay and help her do her job..Ella actually acted more scared when I'm around and wanted me to rescue her. She then proceeded to tell me I was arriving late...I don't consider 1:30pm late especially when my dog was her only client. Moving on, she then declares she may not be able to groom her if that's the way she's going to act..referring to Ella being scared of the toe nail clippers and being held down ..oh yeah did I mention my dog is only like 2lbs and 10 mo old...not hard to control at all she can literally be held in one hand! ..She tells me the price will be $37 if she's even able to do a full groom after making several rude comments about my dog being "nuts" and "crazy." When I returned shortly after to pick her up she stated she was able to give her a full groom but that my dog is "spastic" ...which highly offended me. I personally didn't consider the cut to be a "full groom" more like an all over trim, but whatever by that time I just wanted to part ways with her. I then go to pay and notice on my ticket she had marked through the originally stated price of $37 and marked it up to $47 ..so I ended up paying $51 for pretty much a bath and trim. When I returned home and started to examine my dog I discovered matted pieces of hair under her neck and chest area and she did not finish clipping her toe nails...I will NEVER take my dog back there to be groomed ever again! This is the absolute worst, most unprofessional "grooming salon" I have ever done business with! I did not have time to describe in further detail what we truly experienced, but be warned! no recommendation from me! Trashy "Groomer!"

Jerime Bass

2024-01

Best pet groomer in town.

Harold Langston

2023-05

I would give six stars. These guys are awesome! If you think otherwise you suck!!

Don Hopper

2016-05

on my 5th visit..... with instructions on file, they cut all her tail hair off to the bone. It was like a beautiful hose mane tail. Now it looks like a rat!!! She ask me if I wanted same as before, and I said yes.....as I knew instructions were on file. I was very ill when I picked her up... wasn' t ask any questions, but I new something looked different. I thought maybe cuz I was so ill, it was just she was freshly groomed. On the way home, she was standing in the window, and i noticed what they had done to her tail. It could not be undone, and I didn't go back or call at that moment, cuz I would have caused a big scene. however, I did write them a letter, and they didn't even bother to respond. Will never even walk near that store again... and will advise the same of all my friends. As I've told all my friends, even if instructions were not written, NO GROOMER EVER would have shaved a tail like that without asking the owner first !!!! Thats how shocking it was !! I love my dog, but I hate them for doing that to her....