Ray Lusk Plumbing

John Kincaid

2024-05

I want to publicly thank Michael and David for their trustworthiness! Previous plumber quoted me $2500 to fix my "dangerously high" water pressure of over 120psi. I decided to get a second opinion with Ray Lusk and they found my water pressure to be normal at 50psi. No need to fix anything for now. Thank you for the honest and FREE estimate! Refreshing to know there are honest people out there not trying to take advantage of someone. You have earned a new customer with anything in the future. I appreciate you guys so much!

tao chen

2024-04

They didn't find the leak. Instead, they damaged my property by cutting my wall sheets and pipes inside my house, while the leak was in my yard. They refused to repair the damaged drywalls. Unlike other water detecting teams with two people, only one person came in. He needed my help for his work. He believed the leak was in my bathroom and spent about two hours to cut the walls and pipes, as well as reconnect the pipes. He couldn't find the leak in the bathroom and just indicated a wrong leak location let me dig to find it. He then tried to charge me more than $550 for his misleading detection.I made a wrong decision to choose the company according to the Google rating and the $299 detection ad.

Amanda Dolan

2024-02

I've used them multiple times and every time I need something I have had a great experience with everyone I've interacted with from the ladies on the phone to the techs that come out to the house they are always friendly, fast, and knowledgeable. Unfortunately my emergencies always happen after hours since there is a fee for weekends and after hours , but it's worth it. I always use Ray Lusk to handle my plumbing emergencies.

Donna Lyle

2024-02

Shawn was amazing! He was here within a couple of hours of my call, and immediately went to work to find where the water leak was to my on mand hot water heater.He was professional, efficient, and knowledgeable. He didn't complain about having to wade through water deeper than his boots were tall. Hepoured a large volume of water out of his boots on my back steps before coming back into the house. I highly recommend this company, and specifically the plumber sent to the call. 👍

Erica Browning

2024-03

I just want to say that I am so glad I chose Ray Lusk Plumbing! They was able to get out to my home quickly to find out where my leak was at and not only did they find it but was able to fix it the same day. I appreciate a good company who does not try to over charge you. I recommend Ray Lusk if you are ready to get the job done! Thanks Ray Lusk😇

Scott Hendren

2024-03

We had them come out as a “second opinion” regarding what seems pretty clearly (from numerous indications and the other plumber’s assessment) to be a hot water leak from a pipe under the slab. The other plumber came out, was very professional, knowledgeable, and patient, spent nearly an hour locating the leak using a variety of techniques and equipment, explaining what he was doing along the way, and provided a proposed solution to make the repair (a re-route) from a single point of access in my garage wall near the water heater with and minimal damage in one location inside the house (assuming their assessment is accurate, of course). The Ray Lusk guy, while polite, spent about five minutes listening to the easily accessible pipes (he almost didn’t even check the laundry room until I opened the door and pointed it out; and when he did, changed his mind about the likely leak location), and then wanted to start cutting into walls to try to find the leak. He told me he might have to cut in multiple places and it was made clear multiple times that “we don’t repair sheetrock damage”. Understood, and expected. But that was really the only thing he was very clear or definitive about. He assured me there were NO other options. I declined the fishing expedition as I had very little confidence in the approach at this point. It ended up being a waste of the $299 minimum leak detection fee (communicated and agreed up front) for about 15 minutes of not helpful work. I expected more (perhaps unreasonably), was disappointed, and am going with the other company for the repair. Perhaps he would have eventually located a leak by opening up various walls, and I will be proven to have made the wrong choice. Time will tell, and I do want to be fair. But since Ray Lusk Plumbing has been pestering me for a Google review, here it is for now. Regardless of the eventual outcome, though, I am afraid I cannot recommend them based on my experience. Even if I end up unhappy with the other plumber, Ray Lusk Plumbing will not be on my short list for any future plumbing needs. I’ll roll the dice with someone else.

Greg Fosburgh

2024-02

Making an appointment was easy although I had to wait 4 days to gat a technician. On the appointed day the technician called before he came and showed up shortly thereafter. He gave me an upfront estimate with a maximum dollar amount assuming the problem was what I said it was ( a bad water control valve). He replaced the valve with one I provided in about 20 minutes and then presented me with a bill for $269 (which was the max amount he mentioned earlier). He did great work and was very courteous. My only complaint was the cost. 30 minutes of work for $269 with me doing the diagnostics ahead of time and providing the part. Other than that I have no complaints and was very happy with the tech and his work.

Kay Christensen

2024-02

If you need a plumber, Ray Lusk Plumbing is who you need to call. Their rates are quite reasonable! My plumber, Aaron, arrived much earlier than expected after calling to see if it was convenient. He was polite, professional and efficient. I will call them anytime I need a plumbing repair!

linda riley pollock

2024-03

Ray Lusk Plumbing service person is a specialist in the somewhat not common problem I had. He kept me informed and answered my questions and promptly performed repairs. I have used Ray Lusk previously and know they will do a good job

Meredith Levisee

2024-04

They seem like nice people but they appear to have failed to properly tighten a hose while installing a hot water heater. The hot water heater is in a closet separate from our main house so we didn't immediately notice the gas leak but when we did, the utility company had to come fix it and they mentioned it was good we found it because at anytime even a small gas leak can get out of control quickly. I reached out to Ray lusk by phone the morning it happened and didn't get a call back in the time frame they told me and I emailed them to let them know what the gas company found and I havent heard back just yet. Just make sure you double check their installations. The gas company showed us that you can do that by spraying soapy water on the hoses to see if a bubble forms. We personally don't plan to use them again or recommend them.

John Kielczewski

2024-02

Ray Lusk was very responsive to my needs. They were here within one day. It took a while to find the leak but when found, repairs were made within a few days. Experienced and professional technicians. Glad I called them!

Gerard Viegas

2024-03

Had Ray Lusk Plumbing service come in to repair a pipe that broke during the winter storm. The pipe repair looked good. However, the insulation that was taken out was not fixed back in place :-(UPDATE: Same day Feb 02, 2024. Will and James from Ray Lusk Plumbing came over and rectified the issue. They were courteous and efficient and did a great job. I would definitely work with Ray Lusk Plumbing for all plumbing issues. Thank you for your service :-)

Sue Wilson

2024-01

This is the best plumbing service I have ever used. They are fast, friendly, helpful and great prices. The young man who came to my house today took the time to answer all my questions. If I could give them more than 5 stars I most definitely would.Thank you and Merry Christmas 🎅 .

gladys davis

2024-02

I needed the help and expertise of a plumber. One call to Ray Lusk Plumbing provided both. They were just great, the office staff was wonderful and got a plumber to my house in less than an hour, he took care of the problem very quickly, professional knowledgeable courteous. I will not hesitate to call them with any plumbing needs in the future!

Majin Broly

2024-04

Called for leak detection services and was not disappointed. They found the leak in the slab and stopped it quickly without giving me any hassle or crazy prices. And didn't even make a mess. I couldn't be happier. Good prices also

Billie Rutherford

2024-02

Tommy and Josh F were wonderful! We feel so fortunate that they took such good care of us. We have always been pleased with the service Ray Lusk has given us.

John Reynolds

2024-03

Took 1 week to for someone to show up to 'inspecct' for tankless water heater, took another week for some to give a quote, was placed on a schedule for another week out for installation. On the day of installation, was contacted and pushed another 4 days.If you want the most expensive and you like to wait, call Ray Lusk.

Jason Mizell

2024-03

Don did an amazing job replacing a hot water heater. It was the end of the Day on Friday, but he was kind enough to push forward with a quick repair since there was no hot water at all. Top-notch service!

Jennifer West

2024-02

Josh was very helpful and fixed all the water issues in a couple of hours . he had everything on his truck and kept me up to date on what he was doing and the price.We were very happy with the repairs and will definitely ask for josh the next time we need a plumber

Galenda Kyambi

2024-04

Technician who looked and provided a quote was professional. That's wasn't the problem. Scheduler lady in the office made a wrong assumption and took it up on herself to cancel the work order. Just because someone doesn't qualify for financing, doesn't mean they don't have other options. Maybe don't make assumptions about people you don't know. Got the work done but not with them

Heather Clift

2024-01

My call was handled quickly and professionally by dispatch. Rick reached out promptly and showed on time. He was sweet to my dog and took time to show me where my cleanout was and answered all my questions! He was very personable and pleasant! I won't call any other plumbing service unless I have no other choice!

Mary Hunt

2024-01

We lost our water when our fitting to the main pipe from the meter blew out. Ray Lusk worked me in even though they didn’t have any available appointments. Chris and Davey were so friendly and informative! Excellent service!!

Chloye Pogue

2023-12

My appointment was the next day after my problem was noted. The time frame of the appointment was just 2 hours and the technician even called and asked to come earlier. Toby was very nice, polite, professional and helpful. I commented to my husband that life would be so much more pleasant for us elderly people if all young people spoke as precise and eloquently as Toby did. He agreed. Toby also gave us his opinion of what we might do to redo our bathroom for making it more convenient for our use but advised us to call the department at Ray Lusk Plumbing that did that work. We couldn’t be more pleased with this company.

Bettie Bressers

2024-02

Women who booked my appt was super nice.Technician showed up on time and solved our problem with our gas water heater with no problem.I will not hesitate to use Ray Lusk Plumming again, they are reliable.

Jane Harkey

2024-03

David and Michael replaced the sewer line from house to alley. They were efficient, professional and kept me informed. When job was finished, they raked the dirt and wired back the fence. Very pleased!

Sara Ray

2023-11

Our water heater started dripping over the weekend and Ray Lusk was able to get someone out to our house on Monday. We decided to replace our unit. He was able to get it installed and ready to go very quickly. I really appreciated the quick work!Service: Water heater installation

Margaret Lincourt

2023-11

We had an emergency situation and water standing in the house. We did get the water shut off. The phone agent was very responsive and sent a plumber within a hour. He found and repaired the broken connector and then checked our other connectors to be sure that they were good. The charges were very reasonable. Ray Lusk exceeded my expectations and I now have them as my “go to” plumbers. Great job!Service: Plumbing pipe repair

Cassandra Taylor

2023-12

I recently had to have my sewer line repaired and I could not be more pleased with the results! I had been trying to get someone to repair it since the end of July and could never get anyone to come out and give me an estimate. I called RLP and they were out in the next couple of days to give me an estimate. They also scheduled a time to do the repairs before they left my house. They did not charge a service call to come out and give me the estimate. The repairs were done the following week. They were very professional and the cleanup was fantastic. It started raining while they were doing the repairs but they stuck with it and finished the job. I highly recommend this company!

Evelyn Block

2024-02

The young man arrived on time. He was personable and prepared to do the job. He explained what he would be doing; unclogging the bathtub and the tool to be used. The job went fast and tub was unclogged. I have used Ray Lusk Plumbing before and would recommend to anyone with a plumbing problem

Ranger

2024-03

I just had ray lusk plumbing come to fix a water line under a mobile home. You can see the water coming out of the ground assuming that's were the leak is. The tech got here and looked at it but he really didn't want to mess with it. He told me he was on call and if he got all nasty and had to go to another call it would look bad. He then called the office and came back from his truck and told me it would be next Wednesday before he would have help to find and fix the problem. That's 6 days from now. No sorry I need it done before then. So needless to say he didn't attempt to fix it. I'll call another plumbing service next time.