Big Lots

Felicia Thompson

2023-10

Thanks, paul, for being so kind to us even though you're grieving. We're so sorry for your loss. We appreciate your kindness, and I know how you feel. Hopefully, with time, you'll begin to heal. We love talking with you when we check out our items, and my husband loves talking to you about the military. Thanks for your service and customer service. You're a great addition to Big Lots. We love this store.

Michelle Hastings

2024-03

Great variety and good prices as well. Not a fan of the layout of the store, but that just might be. Always clean and well stocked.

Kat S.

2023-09

Love the Halloween decorations. They have 3 aisles dedicated to it. Nice clean store and very organized.

Lynn Wine

2022-05

Best wi fi parking lot in town. I get all of my junk food here. They have a lot of stuff that is not found at the grocery store like retro candy. Nice furniture also.

Lisa Mae ‘Rambo’ Johnson

2022-05

We always have a great time and find the best stuff at big lots.

Jaycie Turner

2023-07

I drove to NLR big lots from west Little Rock to get some things I saw a girl post on TikTok! After searching the store with no luck, I asked Brandon, an employee about said items I wanted. He did not have them out yet because they are from a new line. He went out of his way to go and grab these items for me from the pallet in the back. I have never received better service. He and Tay (another employee) came out with the exact items I was wanting!! These guys along with Paul who checked us out made it worth it! They all have a new customer due to this. They deserve to be recognized for going above and beyond for customers!!

tamara gilbert

2023-05

I was verbally assaulted by another shopper(?) repeatedly and then she started in on my 1 year old grandson. She sat on the bench by the last register & exit door. The store did nothing to remove this woman as I'm trying to check out!! I'm sure I'm not the first nor the last if this woman is a everyday shopper, visitor. Just be aware of the location of this store! I will not return there! I wished I'd left my items & walked out!

Terra Moton

2023-06

Susan the sales representative that helped me was AMAZING!! She showed me things about my reward account I didn't know anything about!! She saved me $25 on my purchases (so I got more stuff)!! Susan deserves a raise!! Especially when customer service is a dying art!! And I was out of town in Little Rock. I'm from Texas!!

Tanya Owen

2023-05

Winter Update: Its that magical time of the year, the holidays! The candy and candle selection was top notch today! Gift ideas galore! Plush beautiful blankets and throws, toys, pet gifts, coffees and sweet treats, it was a good day to shop! One thing that remains consistent is the staff. They are always friendly and helpful. Thank you Big Lots for making the rush and stress of the season nonexistent!Summer: This store was fully stocked and clean and I'm headed back this weekend with my measurements for an outdoor deck rug! Spring has sprung at this location!

Mrs T

2023-05

Completed a store pickup. Box was was damaged at pickup. Manager reassured me that it just happened. Got home and my item was damaged too. My husband was able to fix , so I didn't return it. Managers attitude needs some fine tuning.

S Pittman

2023-11

One of my favorite stores. Susan(Sassy) is always very nice & courteous. Along with everyone else. Thanks Kaylyn

Kaitlyn

2024-02

Its okay, dont come here very much

barbara show

2023-05

My daughter and great grandson were at the big lots at McCain checking out. A lady sitting on a bench next to check out area started assaulting them. She also called them monkeys. There was a manager working one of the register, and we think was a manager that didn’t do anything. Very disappointed that any business would allow someone to sit around on a bench and assault someone and a baby. Poor business practices. You are putting Your customers at risk and the woman sitting at the bench could get herself hurt by letting this kind of behavior happen.

David Hughes

2023-05

Over the past 2 months my wife and I have bought several things there. Customer service is outstanding. Very friendly and helpful. I highly recommend this store.

Yvonne Hill

2021-05

Huge selection of name brand items for a fraction of original retail price. The sales lady that checked us out was very friendly while she worked smooth and efficiently. She was also very informative explaining the BIG rewards benefits.

John Furber

2023-05

Great place. Friendly staff. helped us out with our purchase and even told us how to save more. Thank you

Bryan Croft

2020-05

Place always seems well organized and people are always friendly and helpful. Recently moved stuff around in the store and looks a bit better than it did before. Very well stocked and very little issue with product not meeting my needs and wants. Prices pretty reasonable for the most part, and seasonal stuff is usually stocked fairly.

Carah Still

2022-05

I brought in an item that I'd received as a secret Santa gift to attempt to exchange it for a different size. After expressing to an employee in the check out line that I'd came in for an exchange, I proceeded to shop in the store. As I shopped, I noticed the Big Lots employee that I'd spoken with was walking near the area I was shopping in. She proceeded to speak into a device informing another employee that "...a girl with a red ponytail (me) was being suspicious and didn't come in with the item." I heard everything she implied about me. She said i was, "trying to pull a fast one." It was mortifying and extremely out of line. They could have simply checked their security cameras if they questioned the validity if my exchange instead of accusing me of something illegal. I'll never return to this store. I'm beyond insulted. Train your people better, this was an awful experience. I'm still so upset about her accusation.

T B

2023-05

Super friendly staff. Been there several times and I'm always greeted & the cashiers have been nothing short of friendly and kind. I'll continue to go back.

Kristen Westmoreland

2019-05

I'm here quite often since I work nearby. They have a great selection of unique groceries. I usually run in for a quick snack. All the sweet ladies know me well & I enjoy seeing their smiling faces! I also think their home products are amazing! I have purchased sheets & towels here & find that the products are high quality for prices that are better than the other mass market stores (even Amazon)!

Robert vila

2023-05

My go to place when I need a good bargain. Closed the one nearest me but I found another. Don't go as often now but still my resort for certain items.

Kendra Young

2024-04

LOVE THIS STORE.

Juanita Croon (Juan)

2019-05

Friendly staff, clean and organized store. I love when I go into a store and I am greeted with a smile. I also love when the products are displayed neatly and that the floor models match what is in the box. Assembly is required on most items but I have not been disappointed by the products. Reasonably priced as well.

Cami M.

2021-05

I placed a order for a dresser that was listed available online. I called to set up the curbside pickup 2 times before I left home and confiming that I was going to be on my way there. I must say the young lady I spoke with both times was so nice , too bad I have to give 1 star. I went there and was informed that my order was cancelled and they DIDN'T have the dresser in the store. It's frustrating because I wasted my time and gas for no reason. I went to the LR Location and Had a much better experience. I didn't get the exact one I wanted but at least they had a selection. The associate even gave me a discount for the inconvenience. Make sure you guys triple check orders and inform the customer before they waste gas coming to get items you don't have. SMH

Debbie Ashcraft

2022-05

Generally, I am pleased with BL. But their Bad Business Practices have left me questioning if I should shop there again.1st let me say that the staff working there are A Plus. They do their best with the conditions given to them.BBP #1. They might not have the furniture that you see on the store floor (in the back), and they won't sell the item on the floor. Huh? So you literally SEE a chair that is not for sale!!!!! I will go back in a few months and see if that same chair is there for NO SALE.BBP #2. It was 3 weeks before I received a reply from my contact with BL Corporation. I contacted them with a kind email, not a rant. They said they would pass the issue on to the district manager. I have not heard from them at all.Questional BP #3. The first time I saw this chair, I thought it was reasonably priced. When it went on SALE, I think the price was actually increased by $9. I didn't write down the price when I first saw it, so I could be wrong. My mother also thought the price was higher too.

Margaret McKee

2019-05

I had a very good day. Could not have had better help from the help and at cash register. So sorry I did not get their names as I was not wearing my glasses lol. But the day and time was 5/22/2018 at around 2 o'clock till about 3:30. They made you fell welcome

DONNA JACKSON

2020-05

They added lots of furniture cut down on other stuff. Watch your tags!! Manager did nothing when brought to her attention acted non-plussed! Same items, exactly, some marked $5.50--others $7.00!! Ripping folks off. She left it as was!! Did not pull items or correct tags! Rude too.

Hot Wired

2018-05

Not sure what happened but Big Lots never has any close out deals anymore. That was my main reason for shopping at the store. Anymore it's just like going in a regular little store and it has the same stuff over and over and over unless it's seasonal products. People loved the closeout deals because of the bargain this that come along with it.

Katoya Clemons

2023-05

The cashier man, an older gentleman was so nice and funny. I love a pleasant shopping experience. He was helpful as well.

Devon Webb

2020-05

I used to love Big Lots. Now I have no use for the place. We found a big bag of dog food for a great price. The shelf was stocked with several of the same item, and there was a shelf tag directly below them. We get to the register and it rings up higher. An employee checks, and tells us, “Oh, that’s for a different kind of that brand.” We question how we’re supposed to know that, as there are several of the variety we had stocked in the spot and none of them were marked with price tags indicating any differently. The employee just shrugs and says, “It just is.” Adding to our frustration, they’ve also completely removed the baby section and the bathrooms look (and smell) like they haven’t been cleaned in ages. There’s seriously years of dust accumulated on lights and nasty, hanging fake plants. Gross. I’m done