The Shack

T W

2023-05

Remembered "The Shack" very fondly from 20+ years ago, and was anxious to get back...... Wondering if it would live up the memories.Quick answer- It Did!!!!!Truly outstanding!!!!!!Tremendous cheeseburger - fresh cooked, good quality meat, so tasty. Best burger I've had in a long time.Fries were hit, crispy and delicious.Caramel shake thick and smooth with a great caramel flavor.Everything was freshly cooked but quickly- no excessive wait. Friendly helpful staff.The Prices were very reasonable for the quality of the food.It's almost impossible to get a 5 Star Review out of me, but "The Shack" earns one!!!!@(The only downside- they don't take debit or credit cards ..... So bring Cash)Fine, fine example of the classic drive-in!!!!!Do NOT miss it if you're in the area!!!!!

Steven Phillips

2024-04

Waitress was nice, we did sit for about 10 min before we were acknowledged but busy, maybe? I thought food was good, shakes were better. My issue was the workers were arguing, and just going back and forth, not very customer aware. Then a woman asked about the debit card thing and it not being accepted. I saw it when I came in amongst the other flyer things but not everyone is going to see it. Anyway, a worker from the back said in a tone that a bully would use, " it's on ever door and window, geesh". It is, but she didn't see it and asked a question, why not answer the question or not say anything at all, why be so ugly about it? The worker was in the peanut gallery, another one was the one being asked. I know the owners may not care about the loss of my business but to be in a small community with half the population only coming in summer and another large chunk are tourist, why would you allow your employees to behave this way? Iam not the only one, many other reviews say the same. Best of luck to your business but I won't be back.

janice newman

2024-03

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A Rambo

2024-01

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Tim

2023-12

Not a good experience. Was never welcomed by anyone despite three employees staring at me while I waited to see if I should sit myself. Decided to go sit down; twenty minutes later, even though the waitress had walked by multiple times, she finally asks if we had ordered. The staff seems like they are unhappy or something, they only greeted locals who they obviously new by name, everyone else seemed like a burden. We ordered, not a single pleasantry was spoken by the staff, not a thank you, will be out shortly… nothing…. took my order and walked away. Another couple enters and sits behind us…. They sit for twenty minutes before I see the man get up and walk straight to the waitress and ask for service…. She says she didn’t see them there… she had been by three times! What can I say, food was “ok” nothing special; service was atrocious…. They just don’t appear to care one way or another that your even there. It’s been 20 years since I was hear last, it will be 20 more before I return.

David Gillespie

2024-03

Good food every time I've been there. Just wish they were open more than just 11a to 3p.Kid-friendliness: Kids welcome.

J M

2023-05

My husband and I decided to take a little road trip down hwy 7 south. We decided it was time for lunch and ran across The Shack, a quaint little dinner right on hwy across from Jessieville School. When we entered we were greeted and told to sit where we liked and our server would be right there. She was there in a moment with menus and took our drink order. We had decided what we wanted pretty quickly and was ready to give our food order as soon as she returned with our drinks. We both ordered the Shack burger w/cheese and an order of onion rings. It didn't take too long to receive our meal. They were served wrapped in paper with the tooth pick on top and the onion rings were in the little paper trays; simple and no frills. It smelled delicious and when I took a bite it melted in my mouth. The lettuce, tomatoes, and onions were fresh and flavorful. The bun was dressed with mayo and mustard. The patty was fresh not frozen and you could tell was hand pressed. This is one of the best burgers I have ever eaten. The onion rings were crispy on the outside and tender and sweet in the center. Also one of the best onion rings I've ever had. The service was great and staff very friendly. The price was marginally higher than a fast food restaurant but well worth it. The only regret is that I was too full for desert. I see me and my husband driving the 50+ miles just to eat there again.

gil cariaso

2022-05

Found another great spot on our last day in AK😍 Great delicious food and great service!! Will definitely be back once we're back in town! Thank you❤️ from Katy, TX

Matt Chaat

2021-05

Best spot to stop on the scenic 7 bypass. The burgers have just the right amount of grease and the fries are crispy to perfection. Cashier suggested the hot fudge peanut butter milkshake and she gets 10 stars because it was incredible.

Judi Felt

2023-05

Gotta say this is a great place. Old time hamburger place. Great food. And shakes. Have to visit when in Arkansas. Great service very friendly staff.

Danny Garner

2024-02

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BlackEarth Java

2019-05

What a little gem of a place!! Opened in 1972 (from what I overheard). Look at these milkshakes flavors. The Blueberry was delicious!! The burgers were just right. The cajun fries were delicious, and the onion rings were SO crunchy and delicious! We'll be coming here every time we're back down here near The Village.

Cynthia Jaworski

2023-07

We had lunch at The Shack while visiting friends in Hot Springs Village, AR. I had the fried catfish sandwich and onion rings. The sandwich was good and the onion rings were really good. I sampled Cajun fries and French fries (from my husband and friend's plates) and the fries were really good, too. The restaurant isn't fancy, it really is a shack. They have reasonable prices for good food and our waitress took good care of us. They don't accept credit or debit card payment so remember to bring cash with you. The restrooms are located outside of the restaurant.

Wmc cmc

2023-10

FOOD HANDLERS FAILING TO WASH THEIR HANDS OR WEAR GLOVES!!!! If I could write a review with zero stars I would. I went to the Shack 9/16/23. I witnessed a cook check out 3 customers. She returned to cooking without washing her hands or wearing gloves after handling dirty money. I placed my order with the waitress. After returning to the kitchen area with menus she took my order - not washing her hands or wearing gloves. She opened an airtight container and with bare left hand removed a cone. Then she moved the cone to her bare right hand, and only then did she pick up a napkin and place around the base of the cone.Needless to say I cancelled my order and said why. I was chastised for my decision by customers and staff. DISGUSTING.

William Barrows

2024-04

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_Suz 89

2023-07

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August

2020-05

Great burgers, and amazing fries. From my friends experience the shakes were fantastic too👍🏼

Rita Garcia

2023-09

Had the catfish, $13.50 for 2 pieces. Comes with 2 hushpuppies a small coleslaw and a few fries we also had an order of onion rings. Check for 2 with one drink was $35...the fries and onion rings were good but sad to report the catfish had no flavor at all. Left feeling we overpaid far too much for a mediocre meal.

Ashley Collins

2023-07

Had I read the reviews before we came we would have passed it up because everyone else was spot on with what they’ve said. The service is terrible, the server is NOT friendly and acts like it’s an inconvenience to ask for a refill or for the food to be corrected after it was made wrong. My Son said “may I order” and before he could finish the waitress said “NO” he literally couldn’t finish his sentence. If you hate your job this bad then find another job. We will NOT be back. The other tables beside us had to walk to the front for refills as well and I just heard the lady tell her Husband “I don’t know what we did but that lady doesn’t seem too fond of us” they were elderly and they did absolutely nothing. This is a shame!

Nose2wind

2021-05

Excellent burger and fries. Friendly service too. 👍🤠

Enrique Perez

2024-05

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Chris Everette

2023-05

Ordered a cheeseburger and a bag of Doritos over the phone and this was my First time coming here but had to cancel my order because I didn’t know it was Cash only and they were Generous enough to give me what I ordered Free of charge and the Cheeseburger was DELICIOUS!!!!! Very Nice People!!!!!! I will be going back with CASH FOR SURE!!!!

Night Wolf

2020-05

This is a great place. Great food great customer service come check out you will not regret 👍

Ethan Edwards

2023-05

Terrible service. Asked for a single cheese burger and got corrected for not calling it a shack burger. Then order ranch fries. Which by the way are just steak house fries with a side of ranch dressing . Not actual ranch fries. They didn't give us our drinks with our food and made us wait for them to serve other people before we were able to get our drinks with our food. Not coming back and wouldn't recommend to anyone based on service provided.

Jes P

2023-05

Burger was decent...but the old lady working there was about as rude as can be. A few gentlemen tried to put a couple small tables together and she flipped out. And then told o her coworker that "she wasn't in the mood for people today".Oh, and it's cash only with no ATM nearby. Lol

Linda Warren

2021-05

We had heard a lot about these burgers but were not overly impressed. I looked forward to the hush puppies but they were too spicy hot.I had to throw them away. After trying just one bite my mouth was on fire. My strawberry shake tasted like it was made with strawberry preserves instead of real strawberries and syrup. I didn't care for it at all. The onion rings were good but very greasy. The people were friendly and helpful.

A Name

2023-05

You can't pay with a credit or debit card here, but it's worth it to make an extra stop for cash. This is good, classic burger-joint food that is prepared well and priced fairly.

Chris Wiles

2022-05

The food was 4 stars, could have been 5 stars if better care had been put into keeping the onion rings from sticking together.However the generally unattentive waitstaff coupled with the fact that they do not accept cards in the year 2022 takes my experience to 2 stars.I will be back, but ordering it to-go and making sure to bring cash before coming.

Debbie

2022-05

Expensive but good. Very pretty patio.

ajc 2990

2023-08

The food and reviews looked good, but be warned they don't take credit cards. We had to go someplace else.