Sutherlands

Sara Bowen

2024-04

If I could give them no stars I would. This is by far the worst place in Huntsville to go for anything. I have purchased a paint spray gun that would not work, I returned it and the lady let me return it when a manager came up after and said they could not return it. The return transaction was already complete. That was over a year ago. I’ve purchased a few things since and recently purchased a screen door. The door was not straight when I took it out of the box and they would not let me return it same day. The guy was rude to my husband and told him to come back the next day because they were closing in 20 minutes. I will not spend another dime here.

Caroline Jones

2024-03

I love this store. It’s the perfect size to be able to come in and easily find what I’m looking for, and if I can’t, the staff is always willing to help! I get my mums from them every year and all my summer plants and flowers! Prices are great and love their selection!

Doctor Bee

2023-06

Great place. Very good help from staff. Sincerity and genuine courtesy. Two things hard to find at the other home improvement , big box stores. Professional all the the way around. The electrical and plumbing dept employees knew their stuff and helped me greatly. The Excellent customer service will keep Me coming back.

Michael Ham

2024-04

Do not buy their birds. They are dying and won’t tell anybody even tho they are aware of the issue.

Brandon Foster

2023-06

It's alright selection wise but man the lady at the front desk don't know anything and won't go look if you call. I called and asked to speak with a manager just for the sake of having someone knowledgable about their product, and she said I dunno where they are but I can take a message. I called two weeks ago and asked something and she said, well it's 20 minutes before we close and it's all the way across the store. I just hung up. If you need something just go and ask someone in there but don't expect to call while she is working and get any assistance. But give it 3 stars cause they do have a decent selection of stuff, just gotta drive an hour to see if they have it cause can't call and website don't work.

Nick Walker

2023-05

Best customer service I may have ever experienced. Excellent friendly knowledgeable staff will keep me coming back. When I wasn’t sure exactly what I needed a crew member took me to two different options.Would recommend

Janis Jones

2023-05

Great place to shop for all of your needs. I bought a new refrigerator and service was outstanding. They were professional and delivered it same day. So pleased with Sutherlands of Huntsville!

Cassie wife of Narrow Gate Homestead

2023-05

The people are great and helpful but the credit card process 10 out of 10 don't recommend. If they have the paper application do that but I would avoid the online process it ridiculous!

Kathryn M. Spidel

2024-02

Great selection and helpful staff.

David C Miller

2023-05

This now my go to store for building materials and more. Great selection of products.

Jarrod Jones

2024-04

Great store

Ram Rdz

2023-12

Anything you need for home and yard plus clothes

Michael Whittle

2023-05

Nice new place. Well stocked.