Family Dollar

3.9 (155)

3201 Grand Ave, Fort Smith, AR 72904
(479) 308-4802
familydollar.com

Claimed
Dollar store
Beer store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Wine store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Meghan Pope

2023-12

Is it EVER open anymore?????? I don't know a single other one of these stores with any of these problems... No registers, no AC... Always something. 👎👎👎

Kynna McChesney

2021-05

I truly enjoy shopping with these gals! The new store manager has improved the store wonderfully and added helpful and happy staff members. I would love to be able to get a job here! Got this bluetooth portable speaker at the Family Dollar on Grand Ave in Fort Smith Arkansas and love it. Has awesome sound is lightweight and lights have movement to the music. Has radio too. Pretty sure it's cool.

Averi Watkins

2024-02

Wow, this has to be the absolute worst family dollar. Aisles are impossible to get down, blocked with boxes and carts. Oh, and they hardly have ANYTHING in stock...

Shelly Janeway

2019-05

Went multiple times yesterday and the check-out clerk was efficient and quick . Not to organized with layout, but finally made the purchases with a pleasant smile and services.

Marissa Thorne

2023-05

Jacob ran the store really well. Super busy, but he stayed patient and helped everybody, even his cashier when her register didn't want to work..

Jennifer Criswell

2020-05

I went in to buy a zip up sweater. While looking around I saw there was a sign that said 25% of athletic wear. So I selected a sweater, thinking I'm going to get 25% off cause there were multiple signs about it. When I got to the register it rang up at normal price. I asked if I was going to get the 25% off as the sign said. The lady asked where I say the sign. I walked her over to the sign. In a irritated voice she said the sale ended 2/29 and proceeded to RIP the sign of where it hung, along with another sign. I asked if she was going to honor the sign since it was still up. She said "No, Are you going to still buy the sweater or what?" Irritated I still bought the sweater cause I needed it. I purchased other items as well. Then left very disappointed.

Derrick Radcliff

2020-05

I bought a Whal fade cut haircut kit on March 3rd. A week later I opened the clippers and there were long grey curly hair in the clipper teeth and greasy finger prints. I cleaned the clippers and tried to use them anyway. The clippers were pulling at the hair and not cutting. I went back to exchange them on March 16 and the manager gave me an attitude, said that they don't return this type of item. However the return policy online says with original receipt I have 30 days. The store needs a manager that doesn't make their up own policy's. I was a shopper of Family Dollar as long as I can remember but not anymore.

Michael Bowman

2018-05

I will never shop at this location again. I said "Good morning" to a female employee, she just rolled her eyes. Then the cashier didn't know how to use the P.O.S. system he asked for her help but she kept stocking the shelves, I decided to leave. Very rude woman! I will just shop at Dollar General from now on. Family Dollar lost my business.

Philly Hyman

2022-05

Didn't have anything I need for my 18 month old son no shoes no teething medicine no nipples for his bottles I'm not sure but the family dollar might not like babies. It's cool I won't go there again.

Forestly Fae

2020-05

Seems like a good little store. Went here because I heard they had cheap baby diapers, but unfortunately they were the same as most other places. The gentleman who checked us out was very nice.

Jacquelyn Holmes

2018-05

I shop here all the time! It is cleaner than most of the other Family Dollars in town. They are sometimes short staffed, but generally friendly. It a good place for quick trips

Janet Waddell

2023-05

I love their friendly faces and their attitude was really good keep them in the store on grand

Christo Rey Pineda

2016-05

They are racists working there, as I was leaving the store I overheard the workers making racial comments about my particular ethnicity. Needless to say I will never enter another family dollar unless it's an absolute emergency. Also I wish I could give this store a 0 star rating considering their rudeness.

April McKnight

2023-07

Jacob the cashier was friendly, fast and easy service

Wendy Peer

2022-05

It's ok for a quick, cheap run but the store doesn't feel as clean as it could be. And the cashier's seem to struggle

Rebecca Miears

2023-05

It was great. Me and my granddaughters found what we wanted and the staff was friendly.

Melissa Freeman

2023-05

Great customer service, always clean and organized.

angela amparo

2022-05

Not a good store for handicapped. Very small space and always boxes blocking the aisle but good stuff good prices

James Johnson

2021-05

Pretty good. Friendly people for the most part. Shelves stocked and nice displays.

Denna Giddens (Lil Choclett)

2021-05

Prices are a bit high on some things for my taste, but they do have good deals from time to time.

Christina Reagan

2023-07

Nice employees decent prices

Susan Carter

2023-05

Great store....still I love this store.

Julie Elliott

2019-05

Was very clean and organized and lady at register was very friendly. I recommend family dollar to everyone.

Myndi Harris

2019-05

It would've been better but 1 worker was nice and 1 was rude!

DIᗩᑎᑎᗩ MEEKᔕ

2022-05

This store is very is in a unsafe area. They never have good stuff. Walmart is cheaper

Robert DeSoto

2019-05

The customer service was great. Lots of different products from candy to clothing.

Ash Kroft

2020-05

In and out...hassle free. That's what i like because my time is important to me.

Tracey Gilyard

2018-05

Nice store, clean, cashier's could be more friendly

Evie Reese

2017-05

Love that they stay open late. Very convenient

Mark Rainwater

2017-05

Nice employees most of the time. Find what I need always

Opening Hours

Monday 9 AM-10 PM
Tuesday 9 AM-10 PM
Wednesday 9 AM-10 PM
Thursday 9 AM-10 PM
Friday 9 AM-10 PM
Saturday 9 AM-10 PM
Sunday 9 AM-9 PM

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