4.1 (401)
3715 Mussett Rd, Fort Smith, AR 72904
(479) 709-3912
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
brooklyinn slightom
2023-05
Horrible store. Manager leaves one cashier to handle long lines while she stands around the store making small talk with vendors. She is extremely rude to customers and thinks stating “because I’m the manager” justifies her poor behavior and inability to properly interact customers. The employees are typically friendly and unproblematic but the manager is just awful it’s no surprise you rarely see her keep the same employees more than a week.
professionalpiercer
2022-05
Living right down the road from them was a lifesaver! The staff is always quick on their toes and always helps out! I do appreciate them a ton! They help out when you need it and will make sure your trip their is a good one. Thank you all! You guys deserve the best! You rock!
Lori Potter
2020-05
Great store, organized, friendly staff. Hours are great too. They always have what I need. Coupon App for my phone. Weekly sales. My favorite are the seasonal decorative items and the holiday decorations all at a great price.
Sharon Stone
2023-05
This store is a bit crowded but prices are good and the new remodel is great. Now I don't have to go "The big" stores. It's our neighborhood shopping place.
Joshua A Heath (Profound Jackel)
2022-05
They get really busy sometimes but they are always friendly. I so rely on this place I'm disabled with diabetes no car it's close and they have what I need so and can online order thing for store pickup...it's great..
Mandy Faucette
2020-05
Absolutely horrible service I rather drive out of my to avoid the assistant managers attitude on the evening shift. The sales prices os never saved in their computer and they will argue with you even though there is a clear sign with the sales price. If I could give 0 stars I would have.
Mandy McClure
2019-05
This review was months ago..i updated it with name correction..So friendly. So good to me. Kelly ..debbie angel and the sweet young lady with such a bright personality who has long beautiful curly dark hair too are all professional and so helpful!! The above employees keep me coming back. I stop each n every morning . I love the environment. Ive never been treated so great in any store. They make u feel at home there. Id say it feels like im shopping amomgst friends because theyre so helpful. I also shop for their clearance..it helps me get by.. ..and the above employees always recognize sale items..unlike some cashiers who do not know their store and act like they don't want to help as they say" ill have to ask if its on sale..here..i return because its not a problem..until yesterday..but none of the above were present or i would have had a good experience..its not as great lately...one employee is running customers out and as she offends them under her breath to other customers( which displays a person not qualified to manage) and one lady ended up walking out yesterday.as this employee not named above had 15 plus in line she rolled her eyes and mumbling under her breath at the lady who asled her to call help...she ignored the customer while she said" i just can't buy anything here right now and left" this manager didn't apologize or even try..customer leaves and was so kind..and manager begins to blame " too many beer boxes stacked up and how is she supposed to know there is a lime" and " i am tired.my grandma kept me up. My cat kept me up" and" i can not make all these ## happy!" I finally see her call help after talking about her owm issues.and about one customer to others.as help arrived( a new employee) she said" next in line" and they allowrd men in back of line to rush around those of us waiting long.well.i had spoken earlier tp her and got usual somber whatever look..i knew shed as always give me problem with any items marked with a sign as 50 and 75 percent off. Led string LIGHTS 50 OFF AND A RED N GREEN MOMS BUSY YEAR CHRISTMAS GIFT CALENDAR 75 % OFF..BANG..SHE RIGHT 9FF SAID" CALENDARS ARENT PART PF CLEARANCE" THESE LIGHTS ARE HERE ALLL YEAR( REALLY) SHE DIDN'T ALLOW ME TO SAY THE CALENDAR WASN'T WITH OTHER NEW CALENDARS.IT WAS IN CHRISTMAS GIFT ISLE.SHE HAD NO ISSUE W CANDLES ( SOLD ALL YEAR OR POTPOURRI SOLD ALL YEAR.I SIMPLY SAY" PLEASE WATCH HOW THE CUSTOMER IS TREATED. I PRAY SHE WILL UNDERSTAND SHE ISNT SUPPOSED TO ARGUE WITH THEM ETC.SHE ALWAYS DOES I WITNESSED IT LAST TIME YESTERDAY..WITH WITNESSES..AND I WILL MISS MY 1ST FRIENDS I MADE HERE.THANK YOU TO THOSE NAMES ABOVE...IMA MISS Y'ALL. Because u r awesome..i just can't see her act like that any longer towards others. Last time it was her complaint to me about another customer..time before loudly to all..its unprofessional...one star has to go..im so sorry
Reianna Garner, LPC, C-DBT
2018-05
Dirty, disorganized, hot, and cluttered, which is a DG trademark overall but this one goes above and beyond that norm. Stars given are due to the endurance and patience the staff have just to deal with the conditions in which they have to work.Hey DG! Put a little more money in the dignity of how your stores look and show your staff some more respect and your trash reputation might come up a hair....
Tina Brown
2022-05
The new look is nice but the new help is awful. That girl with the braids treats every one like a thief. She's rude and hateful. I'll be driving the extra mile to the family dollar.
Jeff Lane
2019-05
Same as most Dollar Generals. This is one is a bit cleaner and more organized than most, but nobody is particularly friendly here, ever, and as they all are, cramped and a bit depressing.They did have what I needed, and I was checked out quickly enough though.
ed smith
2021-05
Nice store pretty much everything you need manager super nice employees nice quickly in and out close to home awesome plus they have Redbox out front
tonie faitala
2022-05
their lot and surrounding area is nothing but trash. way to bring out neighborhood down and disgusting. HELP BEAUTIFY FORT SMITH.PLEASE
April Mcfarland
2022-05
Very rude and hateful and disorganized, every since they remodeled, the employees have no clue on what they are doing, anyone can walk in there get what they want and walk out without paying very easy for that to happen, we will never be back in there again, I am calling the head person of dollar general and making a compliant.
Loretta Ashley
2019-05
Store is well maintained, and stocked. There 1short, curly with a little gray haired manager that has a real attitude.
April Geels
2018-05
It's a dollar store with s few things that are a dollar... I'm not sure why the name choice, but that's what was chosen. Large selection if plastic home goods, from decor to storage
Blaze Cycle
2019-05
There was a employee there that acted like she was putting up stuff but she was following me around she was a really skinny white lady and I thought to myself it's probably because I'm black never felt so bad in my life
Lewis Geiger
2020-05
This is definitely my go to place- the prices are usually as good or better than Wal mart. It's usually faster in and faster out than Wal mart, and less walking.
Matt Burcham
2019-05
Sometimes they have what I'm looking for. Sometimes they need to take their sales signs down so it's not confusing and at least one employee needs to be more friendly
Kirsten Mikel
2021-05
Great store great staff
Ashley Thomas
2019-05
Staff is wonderful and I always find what I need but the lines are always very long. You guys need to let them hire more staff
Robert Wright
2018-05
I see nothing wrong with this location the young lady that checked me out was very nice and that's is the store just off of N 6th St
Sheri Beck
2019-05
They have a good selection, but their cashiers are very slow. If your in a hurry don't go there
Mary Tabor
2020-05
It was ok, got my laundry items and checked out fast. Cashier was nice
Heather V
2021-05
The prices are steadily going up for the things they sell but the quality of the product stays the same
DAVID ROLLINS
2019-05
I found what I needed fairly quickly in this store and the staff were really friendly ...
Chad “Yoda” LaRue
2020-05
Not as congested as Walmart nor do I have to walk a mile to get everything.
Katerinia Nicole Burcham
2017-05
This place never has anything I want. I wish they did because the location was real convenient from where we lived before we just moved.
Ashley McKinney
2017-05
I shop here regularly; always clean, organized, and the staff are friendly and helpful as well.
Alejandra B.
2019-05
Me and my Cousins love getting snaks from their because it really cheap because its lik 50 cents to like 30
Rev P Fattori D.D
2020-05
It's always a mess in there you can never clearly walk through the aisles there's a lot of empty spaces on the Shelf
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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