Walgreens

Z Z

2024-01

ATTN: Google usersDisgraceful crowdsourced ratings don’t lie! 2.3/5 is embarrassingly low, but unfortunately it is an overstatement of the service quality that you can expect from contracting with this business. My experience over a 5 year period with hundreds of prescriptions filled for family members of various ages (1-40) with many different medical conditions has been a constant and utter disappointment. I doubt that you can find a worse rated pharmacy in a 100 mile radius. If you care about your health or the health of your children, you should avoid this pharmacy.

Jessica Patterson

2023-05

I recently was diagnosed diabetic, and had to spend a couple of days in ICU. Upon being discharged, my doc called in my prescriptions to this Walgreens. Being newly diagnosed I was extremely nervous about having my prescriptions on time specifically my insulin. We gave them all day long as I was discharged around 11 AM.Finally, I had a good friend advise me to switch over to Collier’s. I called ahead and Collier’s confirmed that they could fill my prescription immediately. I pulled back through Walgreens window, letting them know I would need to switch over my prescriptions to Collier’s and the tech looked at me and said “ok, whatever, it’s only going to take you longer to get your prescriptions”.I’m not sure what’s going on at this pharmacy but it’s pretty obvious that everyone is miserable.

David Meads

2023-05

Best experience I have had at a Walgreens pharmacy. Instead of the typical it will be a few hours to count 30 pills. The lady smiled and said she thinks we can count those really quickly. Within 2 minutes I was out the door with my script.

Kyle Mason

2022-05

The pharmacy is not worth your time. I had to call for days to make sure my meds were filled. The pharmacy staff, which only has one pharmacist at a time and they noted that as a daily issue because they only hire more support staff if there's another doctor on duty, have to do drive-thru and in store COVID tests along with their daily duties. My meds took 4 days to fill and I waited over an hour and a half in line to get my meds when they were ready. I asked what I can do to get my meds faster next time and the store recommended getting my meds transferred to a different company. Other patients apparently tried transferring prescriptions to this store because the other Walgreens they tried were going through the same thing. Apparently it's not just an issue at this Walgreens store but across the country through some research of my own. If I can't trust my meds to be filled pretty like a normal pharmacy, how can I trust there not to be mistakes made regarding my and other people's healthcare?

Nathan Battiste

2022-05

The pharmacy is completely understaffed and needs two pharmacists instead of one along with the techs that come with another pharmacist. Apparently they work through their lunches and management knows it's an issue but corporate is the bottleneck to fix this. That's bananas! You can't overwork someone that fills your medications, take days to fill them and expect the customer to trust their prescriptions are filled and monitored safely. This is not just an issue for the employees but the patients! It's faster to just request a medication transfer to a different pharmacy. But not Walgreens apparently because it's not just this store. Just go to a different company.

Missy Kuss

2022-05

I can’t begin to tell you what a ridiculous, unprofessional, confusing debacle dealing with this pharmacy has been. The story is long, drawn out only because they made it that way. Needless to say, I’ll never go back. The saggy jowled, incredibly rude gray haired (older) pharmacist was beyond rude and the kids that work there appear to not have received proper training. I’m sure they try their best, but the service is terrible. I see why they are rated so low. When I tried to discuss this with the pharmacist, he grumbled ‘take your business elsewhere then’. Well, indeed I will. Pharmacist, try to stay sober.

Sarah D. Morse

2022-05

I recently called the pharmacy to check on the status on one of my prescriptions. After struggling with the computer answering system [I called 3 separate times before it actually understood my request], the automated check said there wasn't one, so I waited on hold to speak with one of the pharmacists. I understand that I probably called during a high volume time, but after waiting on hold for 25 minutes, the call was ended. I am a bit frustrated by this.My only request is for the computer system to be a bit more efficient. I also wanted to express my frustration regarding my hold experience.

Cassie Green

2022-05

If you are thinking of using this Pharmacy, don’t. Go to Collier or somewhere else. Close your eyes and point and you’ll find a better place. I sat in line for over 45 minutes, only to find out they were a day behind on filling prescriptions and that only “priority” prescriptions were being filled first. My prescription was called in on a Tuesday morning and it took 3 days to get. When I finally went back, I spent an hour and 40 minutes in the drive-thru. Never again.

Haley Graham

2023-05

Honestly I had to switch to a diffrent pharmacy because the one pharmacist is very unkind to not only customers but short and rude to his fellow coworkers. I asked one of the coworkers if the medicine would be safe for me to take during pregnancy and I watched him swallow in fear that he would have to ask the pharmacist for help. When the coworker did finally muster up the courage and apporaoched him askng if it was safe for me to take while pregnant, the pharmacist reponded "sure" after glancing at the medicine from a distance that I am certain would have been hard to tell what the medicine was. Not only did I feel I was neglected but. watching his coworker literally have to gather himself to speak to the pharmacist made me worry. I know it was busy and everyone is understaffed but I was floored to watch this.

Nannie 6

2016-05

We pick up prescriptions for my elderly Mother at this pharmacy. It is always late on refills even after getting a phone notification/text it's ready for pick up. Can't tell you how many times we have got there to pick one up only for them to say it isn't available or can't be refilled for another 2-3 days and then call next day and say ready for pickup. Customer service at the window lacks more to be desired as well...sad that their professionalism doesn't shine over their personal opinions. My Mother has used Walgreens for years, otherwise we would encourage her to try a different pharmacy.

Lachlan Connor

2022-05

The one-star ratings accurately describe this pharmacy, so I won't go into great detail about my experiences. Bottom line, go to Harp's or Walmart to have your Rx filled, both are at the same intersection. I believe that Walgreen's should close this pharmacy due to their inability to provide decent customer service.

J N

2022-05

They never answer their phone. The lines at the pharmacy are frequently long. Be prepared to wait about 45 mins to simply ask a question. Also, you'll never get your medication on time, even if you refill it days in advance.

Jason Finch

2018-05

I have mixed feelings about the pharmacy. The staff are unbelievably helpful, polite, and courteous. However, they have made mistakes with filling my prescription 3 different times in the past 6 months. 1 was minor but 2 were fairly major mistakes. 3 mistakes in 6 months may now sound like much, but any amount of mistakes is a problem when dealing with medications.

Kenton Lee

2023-05

Went to refill script at 630pm. Waited for 30 minutes woth a screaming baby only for the short fat pharmacist behind the window to close up shop at 7pm (says on the window open till 9pm). They didn't even have the courtesy to tell us they were closing early. Just let the whole line of cars waste their time.

Terry Kirk

2021-05

I’m giving this pharmacy 5 stars due to the over the top assistance by the pharmacy manager in getting an expensive prescription filled at the lowest cost. I’ve never had a pharmacist devote as much effort as she did in securing the best price for a prescription. I’ll be a customer of this pharmacy as long as she is the pharmacy manager.

Cortnie Coolcat

2022-05

I used to absolutely love this pharmacy. Now that the pandemic has happened and they are outsourcing filling their medicines and overworking their staff who are giving vaccines and shots on top of filling medications, they're always out of stock of everything and I usually have to wait a week to pick up my medicine. It's ridiculous.

Bryan Reynolds

2022-05

Called in prescription said it would be ready at 10. It was not. Asked me to come back later so I do. They literally put the out for lunch sign up in my face. I live almost an hour away. So now Im sitting in the parking lot waiting for medicine that was supposed to be ready 3 and a half hours ago while I watch the employees walk out. Literally just a pick up with 0 co pay

Amelia Hapgood

2019-05

I turned in two disposable cameras full of 60+ pictures from my three week trip to Argentina, where we couldn't use our phones to take pictures. Those disposable cameras were the only pictures I had from this trip. I turned the cameras in about two or three weeks ago, and never got a text from Walgreens letting me know that they were ready to be picked up. I forgot about them and went back three weeks later and they had thrown all of my pictures away. They could've contacted me or kept them in the storage area, but instead they are gone forever and there is nothing to be done. I am frankly extremely upset about this, and will not be returning.

Debby Caviness

2023-05

This pharmacy always goes out of their way to help me! The techs and pharmacists are amazing and knowledgeable! I am thankful for them ! You are appreciated and valued! Thank you!

laith smith

2023-05

The staff seems to be working hard, but it’s hit or miss if your medication will be done same day. This issue has occurred enough times for me to leave a review.

Squid Me

2020-05

Trying to get prescriptions at the drive up window is a hassle. Always a very long wait. Now people are doing their shoppingThrough the window. Very dissatisfied will be changing my pharmacy

Jason Hurley

2023-05

This place is the absolute worst. As slow as they could possibly be. I'm looking forward to getting my last refill so I can NEVER come back here again. Run, don't use this place.

John Zimmerman

2022-05

Scheduled an appointment for vaccination. Left to wait 1 hr while letting others get their shots first. Left after having enough of that.

John Pan

2018-05

Not a 24 hour location. Nothing more frustrating than showing up and seeing that a pharmacy is closed when you need your prescription filled.

Phillip Moix

2021-05

It’s bad when your insurance provider tells you to find another pharmacy because the manger and staff are so unprofessional! Stay away from this pharmacy!

olivia davidson

2022-05

waited in line for over 40 minutes. constantly out of stock of medications and always way too busy

Isaac Baltz

2022-05

Waited over an hour for a flu shot when I scheduled it online and still never go it

John Schumann

2018-05

The pharmacy staff could be more helpful. I asked where something was and they just said 3 isles over.

L Mason

2022-05

I hate chain pharmacies, nice staff

Ali Alawi

2019-05

Nice pharmacy staff!