4.7 (587)
209 W Sunbridge Dr, Fayetteville, AR 72703
(479) 521-6340
packratoc.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert Sanders
2024-03
Very cool store with personalized service. Will be back! Note, if you are planning a backpacking trip and looking for a custom pack fit, bring your gear here and they will personally help you pack and select the right bag for your body type and trip. Great selection of all outdoor gear and great employees. Note, no fly fishing gear but that can all be found down the street at McClellan’s Fly Shop!
Emily Hall Swafford
2024-04
Such a cool store! Huge inventory and friendly staff.When the cold thwarted our original plans, we stopped in (wound up being twice) while on vacation and found all sorts of stuff we'd been checking out online but had never been able to put our hands on.Accidentally wound up spent $300, but gear is an investment, right?!
Faith Hudnall
2024-04
Thanks to Zane and Wolfman for helping us get the right hiking backpack for our son as we had no idea where to begin. Your time and expertise made all the difference! We’ll definitely be back.
Kristina Butler
2023-12
This place is amazing! Lots of selection and love that it is a small business❤️
Christine Lentz
2024-04
Great selection bought a few things, however every time we go in here feels like we are being watched like criminals. Very uncomfortable shopping experience.
Richard Brown
2024-02
Love Pack Rats!! Must stop for quality hiking goods. Very friendly and knowledgeable staff that use their products and have great advice on them.
Jada Thompson
2023-09
Great, local outdoor store. Love the gear and the stellar customer service. I needed some crossbars for my rig and not only could they talk through the options and had stuff in stock they also still help you mount them. And I’m my case let me watch so I could learn too. Highly recommend.
Sterling Smith
2024-01
Fabulous atmosphere, incredible product selections. Excellent service. A little pricey.
Daniel Temple
2024-03
We were in with our kids and they watched us like we were criminals. Very uncomfortable experience and unfriendly person that was watching us (NOT offering to HELP us)
Chinosuke
2023-05
It's a super clean, good smelling place! Love it!
Tracy Masterson
2024-02
Very cool and unique products at a decent price of course A lot of these were on clearance. Lots of help
Josh Ratledge
2023-11
Nice shop. First visit in 30 years after moving back to the area. Awesome as always and now bigger. Lots of boats, climbing gear and high-end outdoor clothing.
Ali Williams
2023-08
There aren’t enough good things to say about this store and its crew. They have the best gear for any outdoor adventure, and you can tell it’s been curated by actual outdoor enthusiasts. The staff know what’s up and can talk tech specs and local adventure spots all day. While I don’t live in NWA anymore, I’ll still wait to buy gear until I’m home for a visit.
Brian Jaynes
2023-05
Great place! One of the Top 2 best outdoors stores in the US. Tied with Summit Hut in Tuscon, Arizona. These guys have THE BEST staff, great skills clinics, classes, and are a wonderful Pint Night host.Was in there today and had an amazing shopping experience with Ben.*Tips hat*Thanks Ben, I appreciate ya.10/10 I do recommend.
David Barton
2023-05
Super cool store! I stopped by today for the first time to replace my summer sleeping bag. Danny was a very welcoming, knowledgeable, and friendly guy!They carry high quality gear from reputable brands. If camping to you is driving your Suburban to a campsite with plumbing, the gear likely surpasses your needs. Great stuff in the store for people who hike in a few miles. Also great stuff for rich people that want to spend a lot of money to look like they spend time outdoors!I know I will be back when I need to replace my pack (which is soon). My 20 year old Oakley 3-day pack is okay, but lacking many modern features. Danny showed me their supply of Mystery Ranch packs (which I was surprised they had) and offered to fit a pack to my body. I'll be back for one of those by the end of the year!
Abby Cone
2023-12
Super helpful and friendly staff. Got some great deals. Awesome selection.
Kendra Mattal
2023-05
I went in looking for a completely different shoe from what I ended up with. I was unsure about my shoe size anymore and Carlin was AWESOME!!! I fell in love with the Birkenstock Purple Fog EVA sandal and I have literally not taken them off since I put them on!!! Thank you Carlin, for excellent customer service and finding me my perfect fit!!!!
Michael Bain
2023-05
We have passed the store several times and never stopped and but decided to give it a shot today. It appeared to be a well stocked store full of outdoor activity gear, including clothing, kayaking, camping, and almost everything in between. The staff was very friendly and eager to assist, but not in a pushy way. They also had a large number of items on sale. We will definitely go back
Gerard Andreas
2023-09
Nice. Clean an welcoming. Was greeted warmly. My reason was for going there? Survival equipment. There's three schools in this area to shop. Shops that cater to the public servants. Glamping. Ex-Military outfitters an surplus. This place is more for the weekender. An as it is, a nice place.
Joshua Henderson
2023-05
I've been a customer for about 7 years now. Pack Rat is my go to place for all outdoor apparel. They also have a good selection of climbing and boating gear. They have a huge selection of outerwear and their staff are knowledgeable and friendly. The only reason they don't get 5 stars is because they almost never have sales. You will almost always pay the full retail price in the store. And almost everyone knows that you can find the same products somewhere else online for a lot less. If Pack Rat had more seasonal sales they would be a 5/5 for me.
Jacob Tenney
2023-05
What an awesome place and staff! Charley was very friendly and helpful. I've always wanted to stop by after enjoying the Arkansas outdoors and finally did. I will be spending my dollars here, and look forward to participating in classes and events at Pack Rat.
RAM Lawn Service LLC
2023-10
Excellent customer service ☆ quality items: shoes clothes outer wear camping boating fishing skiing and all outside activities ♡
Alane Maltese
2023-10
Pack rat is a quality shop with clothes shoes camping kayaks sunglasses swim ski ☆ i highly recommend ◇ oh and i would love a sweet sweater for bday or xmas cant go wrong with ♡
Brad Cleary
2024-04
Overpriced junk for yuppies that really don't go outside, but pretend that they do.
Speer Macartney
2024-05
One stop shop for all your backpacking, camping and d outdoor needs!
Matt C
2022-05
Pretty cool place. They have plenty of staff to offer help. We were really happy because they actually had some good quality stuff for our toddler. It's pricey but it's worth it for the service and the quality of product.
Randall A
2023-05
Solid selection. Decent customer service. However don’t expect the shop to actually have the products in stock that their website says they have available. Just took an hour out of my day to drive over there and pick up a few things their website said “In Stock,” only to arrive there are have neither of them. They offered to order them, but don’t need them next week. I need them tomorrow. I should have just ordered them myself and skipped them middle man.
Kyle Maples
2023-05
If you love going outdoors and the gear that makes it better this is the store for you. They have ALL of the camping gear that you could want. Car campers, kayak carriers, climbing ropes, harnesses, tents, hammocks, knives, sleeping bags, and hiking boots. The gear is good brands so the store will look expensive if you are used to lower quality stuff. However, the people that I have worked with are always knowledgeable and fill a gap that Gearhead does not fill. Also the wood interior is really cool looking.
Lee
2023-05
My wife & I recently stopped in on a whim..I was looking for a specific type of sock - which you stock (DARN TOUGH.. I love them!! They live up to their name..)I saw the LEMS's BOULDER SUMMIT leather boots as we were about to leave and thought I'd try on a pair. . . Nice looking boot, wider than normal toe-box...(?? Intriguing..)I cannot remember the guys name that was helping us..he was great!! But when I put them on......WOW!!! My feet haven't been pain free for several years now. I was absolutely amazed at the comfort!! Thx PACK-RAT!!! Definitely a good purchase. . .Ps: I left a review on their website as well. .👍👍👍
Jonathan Wright
2023-05
Went there looking for climbing shoes and some chalk. What I got was an epic experience. Carlin answered all my questions. When she didn’t know an answer she’d looked it up and we both learned something!! She deserves a raise! Well a high five at the very least. Thanks for the awesome experience!!
| Monday | 10 AM-6 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-7 PM |
| Thursday | 10 AM-7 PM |
| Friday | 10 AM-7 PM |
| Saturday | 9 AM-6 PM |
| Sunday | 12-5 PM |
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