3.9 (350)
1216 Garland Ave, Fayetteville, AR 72703
(479) 326-8330
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Buddy Dawracik
2024-04
Being somewhat generous with three stars because I've never had an outwardly horrible experience here. It's just overall subpar and a ton of little inconveniences.Anything in the freezer aisle is at serious risk of being rotten. On more than one occasion I've had milk and frozen food be spoiled despite not being past expiration, I'm guessing improper storage/handling.Staff is a mixed bag. There's some super friendly workers and some super abrasive ones. They all seem overworked regardless.Inventory is largely fine. They're well stocked around holidays (for every occasion) and have a decent amount/variety of staple foods as well.I have seen spilled food on shelves and especially disorganized, hard to decipher areas of the store. It's gotten better in that regard though.Overall, below average even for Dollar General, but fine in a pinch.
Nicholas Rolfe
2023-05
Oh no. The lady I posted in the photos wouldn’t let me in the store when they were still open.Had people in line and walking around the store.It’s Christmas Eve 9:55 PM store still open for 5 minutes and she had the front door locked.I was waiting in the cold until she Let a women out with 2 more customers in line still and she told me no.I said, “I just need to grab one thing” and she said, “no we are closed”So unprofessional. Even dollar tree would never let their employees pull a card like that on a holiday or not.
Celina Coleman-Hale
2023-05
This Dollar General location is absolutely disgusting. It smells like mold, is very disorganized, isn’t clean, and the shelves aren’t full with product, as well as rotated properly. Tonight I went to get a few things and when I got home and opened the can of cream of chicken, it was completely molded.Corporate needs to do better.
Holli Stacy
2023-05
I’ve considered dropping a review a few times but kept giving chances. I came here at 6:40pm. They close at 10 pm. No sign as to why. No warning. The employees are at the registers. They could put up a sign or a reason. Now I see an employee leaving. They do not apologize and try not to even acknowledge you trying to come in.This is not the first time. I only come here because I have to with my circumstances to try to load my cashapp card. I’m always prepared. Fast. Forgiving. Kind. Coming here with a baby is stressful enough because it never feels safe. A lot of crime goes on in this area. Loading a larger amount of money, a couple employees have repeated the amount loudly I’m asking to load. As I am standing there as a single mother with cash in hand. This is ignorant or rude behavior. 1/5 times are my efforts coming here successful. Wasted time. Glared at. And extra unnecessary stress.Everyone has their own stuff going on so I try to give benefit of the doubt but it’s 95% of my many experiences here.Employees need additional training and probably more attentive monitoring.
Derrick Cole
2023-05
I called early asking if we can grab some boxes for moving. I used to work for Dollar General so I know that they let people grab free boxes after they are done stocking the items from the box. I talked to the GM and he was cool with me coming up in the afternoon and picking some up. After getting to the store I told a lady that I was there to pick up some boxes and she acted like they couldn't do that. I let her know that I already spoke to the GM and he was okay with it, she then let me know that he was a new manager and that the company usually wants the boxes sent back. I know for a fact that's not true. She said she would ask and went into the managers office to speak with him. She left me standing outside for awhile but I could slightly hear what they were saying. They both came out of the office after a long time and completely forgot about me and the reason I was there. I didn't catch her name but she was an older lady and was pretty rude. They continued talking to each other while I stood there being ignored. I just walked out and went elsewhere. Very disappointed and we won't be back.
John Dickerson
2023-08
The worst dollar general I've ever encountered. Just closed at 3pm for the foreseeable future. I hope it just closes forever. Maybe something useful will move in.Randomly closed on a Thursday afternoon. No signs. Just some random not in uniform guy saying "We're closed."Once more randomly closed. No reasons given on the hand written note taped to the door. What is wrong with this place? 30% of the time the store is not open when it should be.
Jackie Mahone
2022-05
Really don't like the fact that the employees treat the customers rudely. They seem to never honor the discounts even if it's saved in my digital file and the price marked in the back says with the coupon the price was 5.50 however he was charging me almost twelve and told me I was lieing Wouldn't go check to verify what I was telling him then proceed to act like me putting my number in for the coupon to pull up. I'm just so through with this location all together. It's always dirty and stuff cluttering the aisles and most of the employees are unhappy at work.
Charinda Griffith
2021-05
Staff is nice and find-able when you need assistance. Convenient and affordable with LOTS of options on just about everything from birthday balloons to cat litter. There is even lots of decently priced grocery items it started shopping exclusively for here.
Shelby Johnston
2021-05
Shelves are never stocked with products only bare shelves where items should be. Very difficult to find what you are looking for because aisles are not organized or labeled. I will say they are on point in customer service and care. Cashier's have always shown me respect and kindness.
MARY ANNE RAINES
2020-05
Stopped by here to pick up emergency hair bows and a pair of socks for my granddaughter. I was surprised to find that this store doesn't carry any clothes! They have adult socks but not kids sizes.I'm sure they have financial reasons for this, but the whole point of having a store every few miles is that you depend on them having the same things everywhere.
Matilda D’Hum xoxo
2020-05
i went to the dollar store today. Believe it or not we buy a lot of art supplies there. They have five colors of acrylic paint tubes. small painting canvases, crayons, paper, envelopes, hallmark greeting cards, frozen food and bed liner pads to put on our art tables.Perishables like chips, canned foods,etcThey sell University of Arkansas clothing at a fraction of the regular costsIt is always a pleasant time to visit with the ladies who work there. They are helpful, cordial and the bathrooms are spotless
Anthony Hughes
2018-05
The employees here are generally helpful and are able to point customers in the correct direction for items. The store itself is a bit dirty, not in the best of locations, but what can you expect from a dollar store? It's got a small selection of cold foods and beer.
Lala Wolfie
2021-05
Great store, if they sold literal groceries I wouldn't really go any place else. The employees have always been nice and polite to me. Great selection on just about anything "needed".
Jessica Faamafi
2019-05
Terrible customer service! We used to frequent here, but will no longer be spending my money here. I'd rather spend extra at Harps. Went once 5 minutes befor closing and the doors were locked and the 2 cashiers just stared at me. By the time i was acknowledged a girl said they were closed. I showed her my phone "now" showing minute till, she said her clock said 10 and closed the door. All I needed was detergent from the back shelf since my kids had stomache bugs and a ton of linens to wash. Several times in the past summer my kids and I have gone in for snacks to take to the pool. We had swim clothes on most of these times; however, one of these particularly hot days we went in and my son had his trunks and a pair of jeans. The same girl from before told my 8 yr old son he couldnt come in with no shirt..he would have to stand outside "in the heat". There was not a single sign stating this. We walked here so my kids could get a treat and some ice cream. I told her it was super hot, we walked here, he's just a kid, and the baby doesn't have a shirt either because its hot. She again stated "you guys can come in, but he cannot". I told my son forget it and come pick a treat, i am paying you are not. He was scared and upset so he stayed outside. Who treats a kid like that! His 10 year old sister went in to pick him a treat while i stood at the front door with my baby so i could keep an eye on her brother outside. Horrible service, sadly by the same girl. That was the last straw. After that day I had to explain to my kids that they were mistreated, and that was not okay. This store will no longer be receiving our business. I am done!
Armando Rowe
2017-05
One of the largest Dollar General stores in the region. Employees are friendly and helpful. Selection is wide. Weekly offers are just what I needed. Parking right in front, and plenty. Location very practical, especially for students at U o A
ms bbw
2020-05
Store is never organized and there is always merch on the floor in the middle of isles. And almost every time I've shopped at this location there was at least one employee talking inappropriately or the cashier up front is rude towards me. And the most ridiculous issue I had was being told i couldn't use the restroom to change my autistic son's diaper even after I purchased wipes and diapers there. It was just unbelievable how snotty the employees were towards me during the whole experience.
Stephen A
2021-05
It is always dirty and kinda trashy. It has some good sales at times and it's just around the corner from where I live so that makes it convenient. But employees are always nice and pleasant.
Zoey Brandeberry
2022-05
Look often you get what you pay for. The case was true with alot of stuff from dollar general. I went n got some ear buds n speaker. The speaker was 20$ legit is was u get pay for still enjoy it tho. Isnt terrible for 20$ but i also got some wireless earbuds now they dont last as long because they use nickle cadium batteries instead of lithium. So the battery in the "slave" ear bud was weak after some charges its just as loud flawless 15$ get the quality of 40$ ear buds charger case n every thing. My charger case was dead so i opened it sry warrenty. Any way. They really are quality ear buds. I would like the mention the case does use a lithium cell even though the buds use ni-cad. I actually fixed it n have no complaints fantastic product doller general. I do wonder how long you had these though. Billards true wireless earbuds or something like that.
Jo McHugh
2021-05
This store usually has wonderful employees but it’s always so messy and cluttered! You can’t push a cart around without running into stuff in isles.
Rachelle Littell
2019-05
The have a really good variety of things to choose from. The staff there where nice an the store is clean. The parking is ok but not the best,because it a strip an not individual
Jennifer Smith
2021-05
There is always such a long wait in this store. No matter what time of day I come in. There is always just 1 person checking and the other employee is off doing something else. Takes way too long
RazorPig66
2020-05
I wish I could give no stars!!!!!!!Absolutely the slowest store I have ever stepped foot in! ZERO drive to help the customers with a speedy transaction. Trash trash trash management needs to step up its game!
Anna Mystic
2023-11
Always friendly people!
mo dc
2019-05
Very friendly staff. This is an older smaller store that doesn't carry everything that other DG stores have. But still a nice overall experience.
Shauna Phelan
2021-05
I go here often and they always have the things i need. It's my local Dollar Store. The staff is nice and they greet everyone.
RickTheBarber Faine
2021-05
The ladies in this location are always so helpful & friendly, have helped me so many times as I stumble thru the DG app which offers some great deals. No other location has this helpful of a staff, I have been to them !!
Rebecca Jones
2021-05
Staff was friendly. Would not recommend if you're trying to stay covid-safe. Lots of incorrect mask wearing.
Mahmud Afroz
2020-05
Its cheap and convenient. You can shop your daily needs from there. Not a good place for buying food as they have limited supplies.
Jarrod Portlock
2021-05
Friendly customer service, but the shelves were bare in a lot of the store. Cluttered, dirty it really don't stand out as a good shopping experience.
Teddie McCuiston
2022-05
They have done an awesome job in the store as far as organization And staff Improvement.Great job to all of you !
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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