Dogwatch Doggie Day Care and Boarding

Jay Wilson

2023-05

JC my cat spent 10 days and was well cared for. The staff sincerely care about the pets in their care. This is my go to place for all of JCs needs .I will continue to support this business. My Daughter and son in law board their great Parines and French bulldog. Thank for the great care you provided JC.

Jim Curry

2023-10

Huge shoutout to the DogWatch teams. They’ve been incredible with my first dog - knowing him by name, working with him in his obedience training, and working with me as scheduling required me to board him. And seeing pictures or videos of him enjoying his time at the kennel is always a day maker. Thanks DW Fayetteville!

Sherry Thompson

2023-05

I brought my five month old puppy here for Obedience school. The only answers this trainer has is Spike every dog in the class and squirt every dog with a strong stream of water for anything you don’t like. I get that some dogs need aversive training. But that is not beginning training (night 1). I have taken dogs to obedience training in three different states and had good dogs who did not need spikes ever. This was the fourth state. And by far the worst training I have ever seen. Sorry, Kara, not every puppy needs to be spiked for Gods sake. That does not even pass for training.

Summer Sharp

2023-08

Took my sister's senior dog in for a groom. She was happy coming out, her coat was soft, and her nails were trimmed better than expected.

Colin K

2020-05

Never written a review (never been compelled to), but the fact that I am writing one now should let you know that I have something to say and you should listen. I do think they care somewhat about the animals that they work with, however, I think they care more about money. I have a German Shepherd that is a little over a year old and I had taken her to day care multiple times. I was even compelled to buy a 10-day package for her. Last week I picked her up from day care and while I was in the car ride home I felt a bump on her side, like her hair was matted. As soon as I got home I investigated further and it turned it was matted from dried blood and she had a huge chunk taken out of her side! Now, I understand they are dogs and they rough house and might get some scratches, but they should not be cut down to the meat. I immediately drove back with my dog to show them and ask what happened. The person at the front desk had no idea! He said that she had not gotten into any fights throughout the day and acted good while she was there. So, what happened? Either they really had no idea, or they were just hoping I wouldn't notice. I was also in contact with my vet during all of this, setting up an appointment for my dog who ended up needing five staples in her side! The pictures attached do not do it justice, the entire cut is about 1.5 inches long. It also happened to cost me $60 dollars for the procedure, which they would not compensate me for. I was told I would get a call from someone, but never did. You would think that someone would call to ask if my dog was alright, but no. They acted very unprofessional during this entire process and their lack of concern shows they really only care about the money instead of their clients.I would not recommend this place because I think they have a lot of things they need to change. I'm sure people have had good experiences with them, but as you can tell from various posts, people have also had very bad experiences. I think this place needs to make some serious changes though in terms of how they run their business. They need more employees to keep an eye over the dogs and they need a bigger facility for the dogs to play in. Too many dogs and not enough employees to watch over them and this is the outcome you can get. Unfortunately, these updates will cost them some extra money so its likely not going to happen.

Mason Gates

2021-05

Kara was excellent with our dogs. She had our two girls three days a week for a month as part of DogWatch’s in-house training program. They came home every night understanding more commands and they were exhausted. Also, Kara was great about recording her training with each dog so that we could train ourselves as well. We had our most quiet and efficient month since the pandemic started!DogWatch also carries unique treats that our dogs loved. We enjoyed the days the girls got to try something new or went home with a fun treat.We would have loved to keep using DogWatch for daycare, but it is a bit far away from our home and one of our dogs gets incredibly car sick. That said, the training program was fantastic so if you’re located near the facility, we highly recommend their services.

Leigh Farmer

2022-05

We’ve taken our pups to Dogwatch for many years and always have a positive experience, both with daycare and with boarding! They have excellent dogfood as well and are very knowledgeable about products and training.

Joseph Biard

2014-05

I have used this facility several times in the past. They usually do a great job. However, the last time I took my Lab/bloodhound mix to stay for 5 days, she was returned to me with cuts, scratches, and raw skin all over her neck. It was not just a small "rub" from a tight collar. These were swollen raw patches on her neck that ranged from the tip of her chin to the bottom of her neck (if I could post a picture you would be amazed). No one tended to the new sores that developed after her arrival at the facility or attempted to notify me of any problem, issue, or situation that may have caused these sores. These sores were wet, her hair was all matted, and there was excessive pus coming from these areas. No one had tried to prevent an infection. This company claims to love pets and their profession but I COMPLETELY DISAGREE. The way my dog was returned to me was proof. If they shared the same love for animals, they would understand that something like this needs to be addressed and explained. I feel horribly for my pet and I will NEVER make her go back to this facility again. I can't say to never use this facility again, but use caution and you may consider another facility if you are going to be leaving your pet more than a day or two.

Sudsahara Callaway

2019-05

We love this place! Our two weimaraners attend daycare as well as boarding. We love the fact that they board in kennels not crates. We consider our dogs to be valuable members of our family and recommend this place to others when given the opportunity.

Kari Lund

2019-05

Nothing has gone wrong and I've always been accommodated and my questions answered, but I don't feel great coming in nor have a happy dog going out. They aren't miracle workers and actually seem to have great handling skills, but as a boarding facility and service industry establishment, I suppose I expect more. Still coming back until I find a better fit.

Karen Reeves

2016-05

We've been using Dogwatch for the last 9 years. First with our chocolate lab, and now woth our two yellow labs. We are very happy with the way the staff take care of our babies. Everyone is super great. Sadie & Otis get so excited when we tell them they are going to see their "puppy friends".

Foghorns Wings

2016-05

Highly recommend. I was in desperate need of their services during a family emergency. They were very busy and almost completely full with spring break reservations, but the staff went above and beyond to meet my boarding needs. Our pets were very well taken care of. I would highly recommend Dogwatch!

Jacob H

2017-05

I left my adult dog for two nights over Christmas. He was returned to us covered in his own urine, this would be understandable if my dog wasn't thoroughly trained and accustomed to spending 8-10 hours in a crate periodically. I'm assuming that my dog was left in a kennel for longer than 12 hours. The staff also mentioned using a stimulant/shock collar on my dog that we use strictly for training, not punishment. When I arrived for my dog, a senior staff member was aggressively choking my dog shouting, "Don't pull." while he tried to run to me. My dog knows the command, "Heel." This is not an establishment I would trust with my animal's safety or his training.

Makayla Truluck

2017-05

I was looking for a place to board my dog over part of my honeymoon, and had this place recommended to me by a friend. I looked at it online and it seemed alright, so I decided to call and get some information. When I called a talked to a young girl named Casey (sp?) and I was told that I needed to bring my dog in for a "mandatory" free trial day before she could be boarded. I stress that was told it was a MANDATORY FREE TRIAL day. I went ahead a booked a day for the trial. The morning of, I called and verified that there was a spot booked for my dog for her mandatory trial day (using those exact words) and I was told that everything was good to go. My husband-to-be goes in later that day to drop the dog off. When he arrived, he was told that the total for the day would be $14.26. He then explained to the worker that we were there for the MANDATORY FREE TRIAL day. The worker halfheartedly said "okay" and took my dog to the back. When my husband-to-be returned later that afternoon to pick up the dog, a different worker than the morning one refused to relinquish the dog until the $14.26 was paid. He went ahead and paid it because, well? what else could he do? I then called the office and spoke to a manager after my htb relayed all this information to me. I was told by the manager that there was a mix-up and that there really weren't free trial days, despite having verified it three times in the previous week. The manger went on to tell me that there aren't mandatory days. During that call, it dropped and I called back and another employee answered the phone. I explained the situation to her and she told me that the "mandatory days are highly suggested" and that she could definitely see how someone could present them as being free. I'm pissed at this business for their lack of communication and inability to follow through with what they say. I spoke to someone twice before my appointment and my husband spoke with someone as he was dropping the dog off, and all conversations ended with the trial day being both mandatory and free. Turns out they are neither mandatory or free. I don't understand how a business can operate that way with so little consistent communication between employees themselves and between employees and customers. Every time you call, you get a different employee with a different explanation/answer. It's entirely unacceptable, especially considering there are so many competitors nearby that offer better service.

Gretchen Wright

2021-05

We board 2 large dogs here regularly and they are always well taken care of, are in temperature-comfortable environments, and the drop off/pick up is quick and efficient.

Pamela Parker

2019-05

My granddoggie, a big white Huskey w/ big blue eyes, just turned one (1). She has been going there since she was old enough and absolutely loves it. She knows all the workers as well as the other animals who attend. They have a great learning system for all the 4 pawed troopers who attend. They also let the regulars spend a night or more when the need arises. Go ring ring!

Marie Britt

2021-05

We move Dogwatch! The staff is super helpful and personable. They make our dogs feel like home every time we drop them off. Highly recommend!

Linda McBride

2016-05

DogWatch is the best. The staff is always happy and helpful and they truly care about the animals at Dogwatch.When I take Rocky to Dogwatch the minute we turn right from Mission to Crossover Rocky starts yelping with excitement as he knows we are on our way to DogWatch.He loves being at Dogwatch!

Bill Wood

2023-11

Delightful, knowledgable, caring humans!

Lora Lang

2017-05

We only use Dogwatch Doggie Day Care for boarding and day care. I dog always comes home worn out!! You can tell they play a lot. Great place!!!

Debby Winters

2016-05

Dogwatch is the best! Einstein sits at the door before going waiting for me to take him for daycare!! He has such fun he tells me all about about it on the ride home. Its his day of care!!

Margaret Coughran

2022-05

They had good reviews and some negative reviews. I haven't used them as yet but they look like they would be right on our way when we travel to our family in Central Arkansas.

Chris Goering

2023-05

Cara is God’s gift to animals. Such helpful advice, friendly attitude, and personalized care for our puppers!

Kimberly Davis

2024-03

Place was clean and people were friendly

Annette Efird

2016-05

Great staff! Our dogs are always happy to go and happy when we pick them up, and that's a plus.

Crystal Tipton

2019-05

Efficient process for daycare drop off. My dog likes to go and is tired when he comes home. Reasonable prices.

Sara Kennedy

2016-05

Our dogs have been going to DogWatch for 11 years and I've always been thrilled with the care and attention they get. There is no better place to take your pets!!!!!

Jennifer McCullough

2016-05

Can't think of any other place I would board my weims with the love of weims the Wilkins have... well the love all for all dogs. Even if it's 160 miles away!!!

Sheilah Roenfeldt

2016-05

Great staff and my dog is alway happy to go for the day or boarding. She comes home exhausted! Tired dog is a happy dog!

Larry Atkinson

2019-05

I do t know much about the internal workings here, but I'll tell you this, my dog damn near drags me in every time I bring him here. He gives it 5 stars, I don't 😉