4.7 (98)
1310 Bruce St, Conway, AR 72034
(501) 327-7755
stores.truevalue.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
M. Kordsmeier
2023-11
Great little hardware store that seems to have absolutely everything that you'll ever need to do just about anything around the house or office. Awesome staff that is very friendly and extremely knowledgeable about their products as well as fixes to the problems that folks come in there with. Check em out!!
donna rothell
2024-03
Friendly helpful staff! I will definitely b back!
Michael Siverd
2023-12
Just a FYI they may fill propane tanks but they are RUDE and more expensive than anyone else..
Triple Deuce
2024-02
Best hardware store in Conway hands down.
regina harmon
2023-05
I'm just going to say they have all your needs and then some very good prices and a very good location very much parking satisfied with the service
Nicole M
2021-05
I love this hardware store. They are always helpful and knowledgeable and I prefer them to the big box stores. Start to finish its a great experience. They have almost anything you are looking for. This is a great store and you are supporting a small business. Win win!
Lynn Harmon
2023-12
They were very helpful!
Perry Danny Parrish
2023-05
I needed a hard to find hoses for my gas grill he had what I needed. Very friendly service and very helpful.
JamieLynn Love
2022-05
I enjoy going here because of the feel of the small business that you get when shopping here. Staff is also friendly and willing to help if needed.
John Bain
2023-05
It's the place to go for hardware. They got everything the big boys got, and some things the ain't got! Best of all, they got folks right there to help you!
Frederic Simon
2023-05
One of the BEST places in town to do business. The people and products are rated top notch in my book!
Sans le Nom
2017-05
I see a lot of holes in the review written by Mr. Alias (cleverly disguising his real name), a review which begs a question: He, in an ironic twist, was having his girlfriend's key copied when he didn't have an extra copy of his own house key? I keep one at a neighbor's house just in case. At any rate, I have done business with Hiegel since they were located at the corner of Harkrider and Oak. Their employees are friendly and knowledgeable, service is prompt, and if I can't find something at Lowe's, they have it. In fact, while I was having copies keys copied today (no problems), they located a bulb for my refrigerator that was not in stock at the big box store.
Cassie Batt
2022-05
The staff was very helpful and nice. There's a lot of projects now that I want to do and will definitely be going back to get my supplies.
Azari Arrocha
2023-08
Very well stocked and friendly service.
Sandie Nadelson
2022-05
So nice to still have neighborhood hardware stores and not have to go to a big box store for every item. Employees are knowledgeable and variety of items is good.
Rhonda Hart
2022-05
These guys are so nice and always very helpful! 1 of my favorite stores!
Stephanie Cain
2023-10
Redeye locks and deadbolt. Excellent staff and service.
Don Ash
2024-01
These guys are tip notch....
Justin Despot
2023-07
They got a little of everything and know thier stuff.
K.M. “Rosco” Horsley
2023-05
Easy place to shop, quick in and out.
Johnny Alias
2014-05
My girlfriend lost her entire key ring. I had done plenty of business with Hiegel Supply in the past and took her spare key and my last house key to have them copied. The brilliant gentleman who copied her key put my key into the blank slot. He etched her new key onto mine which made me incapable of getting into my house as all doors use the same key.Arriving at Hiegel Supply to complain was beyond intolerable. It should be noted that my hour and a half attempts with the broken key and to de-ice the locks all occurred when it was 20 degrees and falling (not accounting for windchill.) I went into this store demanding they make it right. I don't believe it be beyond reason to have them pay for a locksmith to allow me to enter my own home. They did in fact destroy my key.They repeatedly denied my statements and said there was nothing they could do. They also refused to tell me their names. My intention was to speak to a manager or owner regarding their behavior. I informed that I could in fact prove they damaged my key beyond repair and would send a locksmith bill with an attorney. This is the instance this company moved from incompetent to criminal behavior.A customer who was male in his 40s (man being inappropriate for such a person) physically attacked me as a result of my complaints. He blindsided pushed me and being rather weak was incapable of knocking me down. It should also be noted that I mentioned at the desk my medication was locked in my house since they broke my key and that I am recovering from extensive surgery.The staff at Hiegel not only tolerated this criminal assault, but actively encouraged it. The individual who pushed me followed me into the parking lot and yelled that he was "fixin' to drop me." As soon as I raised a guard to get ready for his "fixin'," he darted back into the store and hid behind his children. Yes, a 35-40 year old person used a couple of small children as shields. Provided this particular individual reads this or quite a bit more likely for his level has somebody read it to him very slowly, that stands as the most cowardly thing I have witnessed or witness in my life. Hide behind children. I have no doubt that children will not always be around to be your human shields, so I recommend you learn some manners..This is the kind of treatment you can expect from Hiegel. Do yourself a favor and find a hardware store that is not run by a bunch of rednecks who resort to violence rather than admitting fault. Hiegel Supply is the sort of place that kills faith in small businesses. You can get far superior service, far better prices, and far better products at any of the other hardware stores in Conway, AR. Any company that encourages physical assault, damages your property, and will not make things right deserves nothing. Do not waste your money. Even the large chain hardware stores have more competent staff in this city.Go here and you will be sorry. You have been warned.
Heather Cherry (Roadkillpaparazzi)
2021-05
I love this place! Friendly and helpful staff ready and willing to help you find whatever you need 😊
Homer Cotton
2019-05
They always have what I'm looking for and their prices aren't bad eather. I would send anybody there I pretty sure they can help you.
elizabeth hancock
2024-01
Kevin is amazing 👏
Charlie Killgo
2021-05
A good place to get anything you need! Great folks!
Dan McCracken
2022-05
Friendly knowledgeable staff, good prices, good selection.
Laura Hiegel-Williams
2023-05
Family owned with top notch customer service!
James Bishop
2022-05
Great people, good prices, very good service.
Jeannie Mayhan
2019-05
Great hardware store, they have all kinds of stuff, and very helpful staff
Lisa Phillips
2021-05
They were the only one who had propane during our cold days. And they were very kind.
| Monday | 7 AM-5 PM |
|---|---|
| Tuesday | 7 AM-5 PM |
| Wednesday | 7 AM-5 PM |
| Thursday | 7 AM-5 PM |
| Friday | 7 AM-5 PM |
| Saturday | 8 AM-12 PM |
| Sunday | Closed |
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