CVS Pharmacy

Linda Ladyvolts

2023-11

If I could give 0 stars I would. As you can see from the nothing but one star reviews for the last year, you would be better off trying to wish upon a star for your medication than to come to this cvs. The staff (if you can bother calling them that) are incompetent and not helpful whatsoever. This location should be closed and everybody’s prescriptions moved elsewhere until cvs can competently staff it to the point of patients basic needs being met. Today I asked to have my medication moved to another pharmacy while in the store picking up and I was ignored completely at first but after I asked a second time I was told by the only very rude employee that I needed to call on the phone…….i shouldn’t have to call you if I’m already talking to you. And who the hell am I gonna call? Judging from every review for the past year and my personal experience in the, I’d be calling nobody. She proceeded to take extreme offense when I asked what I should do in the event nobody answers the phone.

Pamela boone

2023-06

I kept calling Saturday and Sunday. No answer, finally today I waited two hours on hold. I went there and evidently all the employees walked out. I don’t know what’s up with that? I had 3 prescriptions already in a sack and the lady wouldn’t sell them to me because I needed to use a coupon. When Chris was there he was the best!! If anybody is reading this and know where he went please tell me. It was horrible today!! The man next to me in line had been trying for 2 weeks to get his daughters medicine. I went down the street to the sister pharmacy. They wouldn’t fill most of them I was gonna have to get my Doctors to fax another prescription. I can’t imagine what’s going on there but I’m getting out of there!!I’m back in here today there is a pharmacist named Amy she won’t give her last name. I don’t blame her. It started out pretty good then she stopped in the middle of filling my prescriptions to contact all my doctors. Evidently I’m the only customer here that uses more than one doctor. So I probably will not get medicine today either. Either way it’s the last time I ever set foot in this place!!!! I would like to take my one star back and put up a special finger!!!

Watts Isnaim

2023-05

They USED TO be very good, but not any more. They went from 24 hours, to 12. But that I can understand. What I don't is how suddenly, the pharmacy is just closed, will reopen in the morning... make that afternoon. I get texts that my prescription is ready, only to get there, and there is no prescription?! They don't understand their own computer system, they they treat customers like they're an inconvenience. Long waits, and don't even try calling! No one, NO ONE will answer!I'm giving 2 stars, because 1 star ratings tend to get ignored, but of course, I'm that's the kind of service you get at CVS as well.

Penny Mcspadden

2023-05

This used to be the best pharmacy in town, however when Tina, Lisa, and Chris left, none of the new staff care about customer service or much of anything having to do with caring for the customer.The majority of the time, they are unfriendly and rude.Today, daughter had a prescription called in before noon. Text indicated it was in process. 3 hours later, she goes there to find the window locked down with a sign stating "closed due staffing issues."Husband calls later and wad told that they were open, but the prescription was not ready, now over 3 hrs later.When I called at 5 hour mark, was cut off every sentence, and told I would be informed when it was ready. Still not ready at 9 hrs. And by the, my daughter is still sick and can't get her prescribed medication.Update today, no text indicating prescription is ready. Called and told it was " in process."When I voiced my frustration, pharmacist began to look and stated that it was actually ready yesterday. Huh?Again, I informed her of yesterday's issues only to be told that she was one of two pharmacists in the state called in to work at this pharmacy due to staff walking out.No customer service recovery offered, no indication that anyone cared that it has taken over 24 hours to receive a prescription for a sick individual.Will be moving all prescriptions elsewhere.

Wendell Holloway

2023-06

Will be moving my prescriptions the next time I visit my doctor. My wife and I both have our prescriptions thru CVS at Target in Conway, AR. She has had a hard time trying to get that pharmacy to answer calls and they are not open on weekends now. They were supposed to have her prescription ready today. I went by after work to pick it up and it had just been filled. But it had to be reviewed first. I spent 45 minutes waiting on it to be approved. Big disappointment in what this CVS. They don’t have a drive through. will not be using a CVS pharmacy once I get a different pharmacy. And if I could have given this review a ZERO instead of a ONE, I would have.

Beverly Dunlap

2023-07

I keep getting texts that my meds are ready for pick-up and when I get there they are closed during the hours they are posted to be open. No one shows up for work. People need their meds to live. You are risking lives. It used to be a good place with caring and efficient staff , not anymore.

Chris Hays

2023-07

Would give a negative score if that were an option. Actually, that might even be too generous. This particular location offers a disturbing glimpse into the core of all that is wrong with human civilization. Avoid unless you're into burning up your time while you wait for what passes as customer service here, which basically amounts to being informed in a condescending tone that they can't/won't do the one thing they're there to do. If that's the case then knock yourself out.

Ross Bone

2023-07

Definitely the worst CVS I have dealt with. Prescriptions never ready. I get a new reason every month. Unprofessional employees. Pharmacist questioning why I would see a doctor in Fayetteville and not local. If I could switch to a different pharmacy I would, however my insurance will only allow CVS.

Christopher Huckabay

2023-06

This pharmacy in Target is staffed by people who are utterly and completely incompetent. Phone calls don't reach a person even if one waits for over an hour. Do yourself a favor and find a professional pharmacy that cares about their customers and actually fills prescriptions.

Dr. Jhang

2022-05

Well, I understand that not everyone is able to kindly serve the customers, but I cannot deny that my experiences with this branch was not the best. I had my wife and two kids get flu shots here. The person who helped us check in looked so busy, and her workload was too much. Probably because of that, it took looooong time to check in. Additionally, I gave her my insurance card on which there are all of my dependents’ names, but she entered them incorrectly so that I had to make several corrections. I don’t want to blame anybody - it just seems that they need more people to work there. Until then, I recommend different places for your shots!

Photo of Stuff

2022-05

Had a great experience with the pharmacy. They were able to quickly transfer and fill my prescription that I left at home in OK. The pharmacist and tech were VERY friendly and polite. I wish I lived here so these guys could be my full time pharmacy staff. Keep it up yall!

April Smith

2022-05

Update I did go back and my prescription was there and ready. Amazing what posting a review can do lol I still didn’t like the hassle to get it but I’m good nowUsually they are good but my Dr switched antidepressants for me but I’m having issues getting the prescription filled and the staff will not explain to me why they won’t fill it. I’ve been there multiple times and I need to start this medicine but I’m either ignored or staff are rude or don’t give me a straight answer. I will say it is not a controlled substance so there should be no reason to be given problems they are just refusing to fill it and won’t tell me why

Jason

2023-05

Absolutely the worst. I used to come here because the pharmacist Chris was a great guy.he treated everybody with dignity and respect. You'll be hard pressed to find any qualities like that here now.bye!

Josh Rowland

2023-06

The only reason it has one star is because you have to give them one that has to be the worst managed poorest business I've ever seen CVs should be out of business incompetent always something with them who goes to lunch from 1 to 2 they will definitely never have to worry about me doing business with him again.

Skye Harper

2023-05

With Chris, Tina, Cameron and rest of great staff gone this place is now the worst. I literally wait 10 min for pick up with no one in line. Staff are rude, don’t care to learn anyone’s name and are overall don’t seem to care. I don’t care if I have to pay more at another pharmacy...I’m done with CVS.

Shannon Peterson

2022-05

Great group of people! Friendly, helpful, and prompt! ***UPDATE*** I would like to add that the pharmacy is great! Good staff Especially Chris who always takes the time to help with questions and concerns and is always in good spirits and is so helpful!!! 6 stars!🌟🌟🌟🌟🌟🌟

Stacy Barker

2022-05

Went to get my Covid shot today after sitting there at the window not even being acknowledged for about 10 mins I set a timer and it took a additional 12 mins for them to even acknowledge my presence and see what I wanted.. then I had to wait of course for my shot I was over even tracking the time at this point.. the problem isn’t that I had to wait but not even the acknowledgment of me being there and letting me know you will be with me in a moment!!

Michael D Robinson

2024-03

Nice convenient place to grab my meds

Mike

2024-03

They do not answer the phone

Jen Haynie-Conrad

2020-05

I love this pharmacy! I’ve got my husband and kids using it now! No long waiting and I get to shop at my favorite store! The staff is extremely friendly and helpful.

A Google User

2019-05

I am pharmacist at another CVS and I was recently traveling to see family and the pharmacist at this store denied me Sudafed even though I had every lawful reason to obtain it. Very unimpressed.

Cindy Forness

2023-05

They are hard working, care about their customers & help you in every way.Highly recommend.

Cassi Savage

2017-05

They royally messed up a prescription transfer, and then were rude to me about it when I asked them to fix their mistake. Avoid at all cost.

Denise Lynn Bramhall (De)

2021-05

Filled prescriptions within 15 minutes and nice young man was my cashier.

Marie Aldrich

2017-05

Pharmacy staff very helpful and remembers our needs.

Katherine Peredo

2018-05

Got everything we needed and very helpful emploees.

larry davis

2019-05

Great people...very helpful at getting lowest costs

davila gt

2017-05

Great service.

Kim Konczal

2021-05

Friendly