3.9 (238)
1520 Military Rd Ste A, Benton, AR 72015
(501) 672-7244
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
zanna john
2024-04
“The staff was great. The manager was very helpful and answered all our questions. The room was clean and bright, and the cashiers were up beat and happy to help when i needed things from top shelf including my balloons. Will be coming back! Thank you so much for the hard dedication and work you showed my family.”
Zaine Sewell
2024-04
Vanna the manager helped me get my items out of shelves and was very nice to me and my sister she was very busy with customers but was very pleasant to be around today, I had some pretty mean customers in front of me and she went above and beyond to put smile on the face of the people and make them happy thats good customer service if you ask me. She was also stocking shelves while helping in other places in the store. I am thankful to have such caring people in my home town community. Hope she continues to work there need more employees like the Manager.
Al Tervo
2024-04
I've visited this store numerous times in the past. There's always somebody putting stock away. That tells me they're busy. This is a good place to find the basics and you don't have to walk 2 football fields to get them like the other place.
David Young
2024-03
Manager is very rude and lazy. She swears in front of customers including kids, never helps her cashiers when they've got a long line, is outside smoking most of the time, recently started opening the store an hour later, store is dirty and unorganized, stuff that's supposed to go in the refrigerated section sits out half the day before being stocked, they went months without even stocking the refrigerators, told me they weren't working so I checked and they were working fine the whole time, she was just too lazy to stock them and lied to my face.
Brandon LaMere
2024-03
I know the manger personally, the manager has no high school diploma or GED. There for she dose not met the requirements for the position. There are other who are more qualified. On top of that she had a sexual harassment case on her jus months ago. she has non employees in the office with money out and leaves early almost daily! Needless to say there should be a shake up in management!!
#Lawrence #Hammersley
2021-05
We stopped in for quick support list they had everything we needed it was clean nice restrooms. The staff is friendly. Ill stop again
Tyler Salinas
2023-11
Was in here shopping yesterday and there was two older guys cashiers. I get in line with my niece and one said the other cashier can help yall. Standing line behind two others in front me and the cashier told me that he couldn't help me began to beckon me to come over. Giving me a condescending look and tried to act like he didn't just tell me that he couldn't help me and gaslight me. I said what in the hell. I didn't go over there but I guess if they continue to get weirder I might have to call their corporate and complain.
Clay Settje
2023-08
Very nice employees. If I could rate just the employees, I’d have done a 5 star. Store is extremely dirty. Isles were cluttered with torn up boxes. I won’t be back…. Sorry to say.
Sophia Rhea
2024-03
Love it n the managers and workers r excellent
Linda Ackley
2023-12
I really like this Dollar Tree, the workers are always helpful and knows their store.
Natalie Coffman-Tyre
2018-05
This is one of my very few monthly stops. They used to have some real problems keeping adequate stock on the shelves and were constantly running out of necessary and basic items you would expect to have always available. But they are really improving with their stock and have added a nice little refrigerated/freezer section which I am glad to see added to our location. Honestly, I rely on this store to get many items I just wouldn't be able to afford otherwise. I am really thankful for this store.
Debbie Nalley
2021-05
Loved finding the unique items for my preschool class, the super friendly cashier, but she sure could have used some help. There were 6 people in line and no one came to lighten her load. She kept a friendly smile and spoke to each customer!!! Now....that IS friendly service!!😁
Shara Brown
2022-05
Seems to be plenty of employees, they just all decide to take their smoke breaks at the same time leaving only one person inside to man the whole store and that is NOT enough for this large and busy of a store. I spend a lot of money here, not that the employees care because they all seem extremely put out if I have more than a few things in my buggy. I've even had to ask a few if they were having a bad day since they only roll their eyes and don't speak. This store needs a more present positive roll model to keep up morale and self pride in their work!
Melanie Woodruff
2019-05
The one who checked me out was very friendly. Looked me in the eye, smiling. Often this is my experience and why I love shopping there. Great Halloween decorations to choose from. Even the customers were happy. (Was that because of the store or fall? Lol)
Wayne Walsh
2021-05
They have some good stuff. You just have to pay attention to what you are buying. Remember it's only a dollar. Just like any other store. They always have a great deal. The cashier's are polite and friendly. No matter how busy they are.
Elaine Marie
2021-05
I purchased an item late at night at this dollar store on hwy 67 on 1/13/2021. A young boy who didn’t look old enough to drive was at the register and sold me the wrong item... He put it in the bag and once I opened the bag when I got home I noticed he had gave me the wrong pack of cigarettes... I live 45 mins away and didn’t have the gas or energy to drive back that late and dark and I would just return in the morning with my receipt surely within 24 hours they would let me change my purchase for the correct pack since the pack they gave me cost 2 dollars more and I have the receipt of my purchase which wasn’t touched opened or used.. So I went back the next morning and the blonde lady at the counter told me she would have to ask her manager she came back and said no I can’t even change the pack.... What pisses me off is 3 months prior I saw them do it for another customer... These people literally use one register and walk around talking in the store every time I’m there. Needless to say watch out for what u buy bc depending on their mood you won’t get to exchange it even with receipts... Worst dollar store ever I will for now on go to the one in Glen Rose they give much better service than this pathetic store.. 0 stars for me bc I had a receipt not even 24 hours after a purchase and they wouldn’t even let me fix THEIR MISTAKE. Don’t come to this junk whole staff does not care and are not friendly. Also don’t wear masks.
Amy Johnson
2018-05
I shop here often and love the selection when it's stocked. I love the fact I know the cost of everything and you can find really great deals and it's quick in and out. Workers are very friendly and helpful, seem to enjoy their jobs.
Crystal Roberts
2017-05
Horrible ... just Horrible.! Wouldnt take my card. Seems that had been the case all day. Randomly denying. Said they would hold my things for me cause who has time to pick out 50 items all over again..but 1 hour later they had already restocked my things. It was rush hour and i had places to be other than going out of my way to give them my business. Wont be going back. I feel they could of kept my things until closer to closing at least. And maybe a sign on the door when u come in saying maybe we will take your card... maybe we wont.
Teresa Beard
2018-05
I'm so happy to have a dollar tree, love it. Every season is just great. My son is 29, every year I get him one Halloween gift. Most of his favorite's have come from Dollar Tree.
Lisa Duke
2021-05
The cashier didnt clean off our stuff when it leaked all she done is stuff it in another bag cause i told her i didnt want that to get all over my car. Also wasnt very polite
Holly Vance
2023-05
I like coming here for quick pick up items. Hair ties, snacks, pans, or party supplies! Added bonus a clean bathroom!
steve stewart
2021-05
Manager of store refused to check me out altough she wasnt standing two feet away when no one else was aroumd to work it. Sorry management causes loss of business and this lazy manager. No excuse for laziness.
Haylie Ringgold
2023-05
Was told by an obviously new cashier "I don't know how to ring that up so it's free if you know how to work the helium machine" she had tried to get her managers help but unfortunately she was left alone in the store the manager came back from a smoke break and told us that they couldn't even air the balloons up at all .... she was also very condescending and rude store also kinda stinks of cigarettes and mold
Judy Ford
2018-05
Good from staff. A mom was there giving her kids flack and somewhat rude to her children. I know management and staff can't really control that as well. I will shop there again.
Frank Small
2019-05
Never have enough employees stalking shelves or working cash register. Most the employees are walking around doing nothing and complaining about how much they hate there job most in which are African American.
Robin Moore
2021-05
Able to find everything needed in about 15 mins...my cashier Trey was (very calm,, super friendly,, Awesomeness and knowledge on store items,,and a BIG smile and I'll be Back*RLM*
C. Wilson
2018-05
It might have just been one of those days, but when I visited the store the isles were cluttered with stock boxes and hard to navigate. Then the cashier wasnt up at the cash register so there was a wait to check out
Debora Babbitt
2023-05
I was looking for folding hand fans for an outdoor wedding this weekend & bought 3! So excited to find them!!
Amel Taylor
2018-05
Everything is a dollar. You would be surprised to find cleaning products, candy, holiday decorations. Birthday balloons. Lots of cards for every accession. They carry some dog food and cat food. Utinsels for the kitchen ,lots of plastic bowls with lids. Toilet paper towels, Kleenex, stryfome plates, bowles, and plastic spoons, forks and knives. Everything to throw a birthday party. There is so much in that store, you spend more than you intend to spend. But look at all the sacks and money saved by not buying it at Walmart. But don't get me wrong, you can't beat a dollar for everything,but you will always have to go to Walmart.
Heidilore “Heidi” Worthington
2023-10
Great place to get Halloween decor for cheap!!
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-9 PM |
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