4.4 (116)
1202 S 4th Ave, Yuma, AZ 85364
(928) 783-7291
desantiagoautosales.net
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rick Crosby
2023-11
I have purchased several cars over my lifetime and this has been by far, the best experience I’ve ever had! After our test drive I expressed a concern about the negative transmission history of a certain type of car, that we eventually purchased. I was offered an extended car warranty for a reduced price that totally eased my concern. The staff went out of their way to get a second fob for the vehicle as well as taking care of a few minor issues that needed to be addressed. I am from Phoenix but I would drive to Yuma again to purchase my next car! Thank you Michael, Vanessa, Yudi and Jose for all the help you were to my wife and I. We sure appreciate all of you, your honesty and your family business! Thank you for making this experience amazing, you all are awesome!!
Travis Pham
2024-04
Mikey is a great guy and helped me didn't hesitate answering any questions I had about a vehicle. Reach out to him and he'll take care of you! Will be a customer for years to come.
Chris Montijo
2024-05
They helped me find the best car, they went above and beyond for me, I’ll definitely come back here, y’all are awesome!
T. Baca
2024-01
Had a great experience buying here and that customer service doesn’t stop when you walk off the dealership. I called back a month later requesting some information on my truck and they happily sent it right over! Would buy from here again.
Bryce Varner
2024-04
They really helped me out on getting a great deal for my first car. Will be back for more cars in the future
Kayleigh Bailey
2023-12
So far I’ve had nothing but good experiences with Desantiago Auto. The buying process was quick and easy, we got a very fair price for a good vehicle. About 6 months after purchase we were experiencing some issues and we’re able to get it in to their onsite mechanic who spent a couple days going over the vehicle for us and we were not charged for this service.
kai gwillliams
2023-10
I bought a car and I look under the panel and it duct tape gonna tape and I had want there to get things fixed and they made it seam like it was fix but the next day the light came back on and I waited 8 hour that day so now I have to buy a 800 key ignition. I looked under my hood and the caps for it was taped up. They told me that they were going to fix the ac it worked for a day next was out again.
Randall Adams
2023-12
Was in town and went to the dealer to help my cousin buy a car. Ended up speaking with the owner and was awesome and very knowledgeable. Would recommend 10/10
KeLee Eyre
2023-05
We had a fantastic experience with Artero and Mike! These two have been more than helpful with everything from our purchase. Our relationship didn’t end when we drove our car off the lot. They have gone far beyond to make sure we have been happy. There were a couple of items that we found after we left the dealership and when we called to talk to them about those items, we were told bring it back and we will make it right and fix them. Well the second item required them ordering the parts needed, and then waiting for the parts when they needed to be back ordered. We’ll fast forward nine months, four months in Utah and then coming back. They just installed the parts and the car works perfectly.We could not be more pleased with DeSantiago and highly recommend them to everyone! I know that in the future, when we need another vehicle, we will be going back to purchase our vehicles.
Cole Whipple
2024-01
These guys are awesome to deal with best dealer in Yuma. Very professional and know what they are doing!!!
Derik Morren
2024-04
Would do business with them again. Very helpful and honest people!
Patsy Blackburn
2022-05
They were very helpful and friendly. We able to purchase the same vehicle for 40k less than the competitor. We will continue to buy from this family business. They treated me like family. I will recommend to my friends and family.
Jacob Keeme
2023-05
I would like to thank DaSantiago auto sales for helping my family when we needed it. My wife had just given birth to our daughter in June 2020 and they were the only place in town that were willing to help us with the amount of money we had for a vehicle. My wife sadly passed away from Covid on Christmas 2021 and I’ve had some financial troubles and I just wanted to say that this company has worked with me they’ve heard me out they understand that I’m going through a hard time and I just want to say thank you for that. So THANK YOU!
Pattee Seavello
2021-05
I’d like to give Michael at DeSantiago a shout out, I was having a lot of trouble with my car dying when I was driving it and Michael went over and beyond helping me figure this out, when they couldn’t figure it out, he actually contacted Kia of Yuma And found that my car was still under warranty over there and sent it over there to be repaired I really appreciate everything that Michael has done in helping me get this car up and running again the right way!Great family business would do business with them again and recommend them to anybody thank you Michael for everything that you have done!Now on another note I would like to express my gratitude I recently helped them recover a car, I really appreciate that they help me in the way that they did for helping them! It would’ve been awesome if they would’ve paid the remainder of what I owe on my car, Which really isn’t that much it’s almost completely paid off, If they could of done that for me it would of been great because the struggle is real with the pandemic in this world nowadays, but as I said I do appreciate what they did do and I would recommend them to anyone and just to let you all know they do work with you and it’s a great family business, Once again Michael and Javier thanks for what you’ve done I appreciate you working with me, and all you’ve done for me!
Jackie Bischoff
2022-05
I love this Car dealership most friendly staff and helped me get my first car. Highly recommend for anyone looking to buy a car. Affordable prices and affordable down payment. I enjoy my car and have had no problems.
Stealthy Meadow
2017-05
My best friend recommended this place to me several times and I always pass by it when heading towards 4th Ave and I've been looking for a car for over 2 years so I decided to talk to Mikey and talked about my payment options and looked around. They have really nice cars but if you're looking for a car with low payments they can and will make it work. I bought myself a 2006 Honda Civic and it's such a great car. The team made sure that everything was good to go before I took my new car home with me and discussed my payments options and it all worked out! So if you're looking to start out small come to this place they will take their time to work with you and make sure you are satisfied because I sure am.
Nadia G-Williams
2023-05
What a blessing! The dealership was able to help us with our daughter when she was denied at a typical dealership. Mr. Fernando we are grateful, thank you!
Valerie Guerra
2017-05
My experience with this company has truly been, invaluable. The service I received, was not only exemplary, but I was treated not just like an everyday customer, but more like a close friend or family member. Although my credit score was not what it should be, they took their time and dedication to make it possible for me to drive off in my new car. I appreciate all of their hard work and understanding, but most of all I am thankful for the extra steps that they took to help me out of a difficult situation when it was not necessary or required for them to do, however, when I asked them to assist me they never hesitated once, instead just fixed all of my problems. Thank you so much to the entire staff and crew of Desantiago Automotive, but particularly, to Mike for all you have done for me.
Jon H
2022-05
Mike has always been a wealth of knowledge and willing to help. I’ve spoke to him, with him knowing I wasn’t buying a car off his lot and he gave sound information, with no questions asked. wish all dealers could be so transparent and helpful!!
jesse cedillo
2021-05
just purchased my 3rd car from them and process was very smooth. My family has also been buying cars from them since the 90's. Also, they gave me a 3.24% interest rate. Thank you DeSantiago family for serving our yuma community with much needed transportation!!!
s m
2017-05
I had an excellent experience at Desantiago Auto Sales. Mikey was friendly, great to deal with and made the entire process of buying a car run smoothly. My friend got an excellent deal and we were treated very well. We would highly recommend this location to anyone purchasing a vehicle. Thank you!
928 rc's
2023-05
Hands down the best Dealership in Yuma they will take care of you in any of your need! Mikey Desantigo in finance got me an awesome deal!
Nick
2022-05
Went here to find a vehicle, went and told them what we were looking for. After viewing what they had on-site. They got us help with financing and got us in the perfect vehicle that fits our needs and beyond! Very pleased and happy with the whole experience! Reccomend coming here to check out your next Vehicle!
Samantha Casillas
2019-05
Great cars at a great price. Bought my 2018 Toyota Camry for THOUSANDS less than the new car stores, literally $5,000 cheaper. I shopped and shopped, no one came close to the deal I got at DeSantiago Auto Sales. Thank you michael, especially with the financing. I got a super low 2.99 interest rate!!
Raquel Ellsworth
2023-05
Desantiago Auto Sales has some of the most friendly and helpful staff !:) They really care about their customers. They work with you and are very affordable. Highly recommend them!!
Fredo Ali
2020-05
Thank you Mikey for selling my mom a reliable vehicle that's she's had about 3 years now. Desantiago recently helped me get into a beautiful Infiniti recently and I love it! I have recommended this local dealership to family and friends, and will continue to do so Thanks again!
Conley McPherson-Evans
2017-05
I bought a car from DeSantiago several weeks ago, and they were very friendly and upfront about everything, were willing to negotiate, and when I mentioned the clutch had an issue during a test drive, they offered an extended warranty! So, I bought from them.Later, when the clutch needed to be replaced, they honored that warranty with no hassle! Thanks especially to Michael!!
cjgame pro cjgame raser
2019-05
Is it true what Traci Gomez (above) claims? I'm reading the reviews because I'm considering taking my daughter to De Santiago Sales to find a car to purchase. I read everyone's review and saw the ones that just threw you 5 stars for unknown reason. Out of all the reviews there is one review that throws every 5 star review out the window. The Traci Gomez 1 star review. I want to make it clear, the one star is not whats bad its the reason behind it and no response from your company adds another red flag. A consumer gives you business and in return you hand her havoc. You put your customer in a situation that gets way more complicated then just having to pay 2 late fees. Good credit is everything. It will take her months to years to get her credit back to what it was before she walked through your doors. She may not not be able to make the payments on dates that she didn't agree she would pay on. No response to her complaint tells me you screwed over your customer and so what. You cause havoc to your customers. You sell a vehicle to a young girl that broke down on her 2 weeks after driving it off your lot and continues to keep breaking down after leaving your mechanics shop. A good part of her route she travels has no cell phone service and little traffic. You've been in this business a long time you know if a car is a lemon or not. The way you handled this case, you have customer bring in to your mechanics, change one part to fix multiple issues she had stated. Tell her she can bring in in again but this time you are charging her because you claim EXTENSIVE DAMAGE had been done on front of vehicle after she purchased it. Customer complained that there were scratches on her hood that wasn't there before. Your mechanics worked on it again still breaking down. In your response to this customers review. You bagged on the customer, you claim these problems are from the extensive damage to front end which customer claims are scratches that happened when in your shop. You also stated that this customer is a slow payer. Irrelevant to the situation. Have you done anything to fix any one of these 2 situations?
Patricia Wishard
2023-05
The staff was very helpful and got me in a truck and I love it thank you so much
Midnight Furry
2021-05
They offered great prices on buying cars. Some people might say something else but from my perspective finding the right car and seeing what good deals go on. The best way is to snag that deal and finalize it.
| Monday | 8:30 AM-6 PM |
|---|---|
| Tuesday | 8:30 AM-6 PM |
| Wednesday | 8:30 AM-6 PM |
| Thursday | 8:30 AM-6 PM |
| Friday | 8:30 AM-6 PM |
| Saturday | 9 AM-4 PM |
| Sunday | Closed |
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