Safeway Pharmacy

Donn Puckle

2024-04

not exactly sure why this pharmacy had such a low review score but me being me, i’m glad it does bc it means shorter lines when i pick up my prescriptions. Willie the pharmacy manager and the head pharmacist whose name i don’t recall right now as i’m getting a bit old, are compassionate and competent and the pharmacy techs they hired to assist them are exceptionally empathetic and know their jobs. Recently their automated prescription service failed for reasons unknown to me. These people worked extra hard to insure patients were notified and that paper prescription’s were honored.. painless vaccinations as well.. miles above the other pharmacy in vail.

HungryRunner

2023-12

This pharmacy used to be our go to pharmacy in Vail. Sadly, I've transferred all of our prescriptions to Walmart. The customer service is subpar to say the least. A newer employee, Will, is rude in person and even worse on the phone. Don't blame corporate. Help the customer. A prescription was received by the pharmacy and filled 11/24. I placed and paid for an order for next day delivery. Yes, the next day was a Saturday but nowhere on the website did it say the service excludes weekends. Delivery was not attempted for the next day delivery order until Friday, 12/1. I wasn't home and a signature was required which again was not indicated would be required when the order was placed. TERRIBLE customer service. Called today to cancel the order and was told I needed to come into the store for a refund. This is beyond ridiculous.

gig caprio

2024-01

They try their best to help the customer. But need to add more medicines, they don't carry as much as other pharmacies

Nancy H

2023-08

It’s so sad that the pharmacy doesn’t have adequate staff to take care of their customers. I’ve waited in line for over 30 minutes with a full cart of groceries to get a prescription. The staff they do have moves in slow motion. If they had enough staff they could open up another register and take care of people.Also they wouldn’t have to close during the middle of the day for lunch.I find the staff very unpleasant.

Marilyn Costanza

2023-08

I get many prescriptions from your Safeway pharmacy. The app that notifies me on my phone has been changed now instead of knowing, which prescription by name is ready it’s the prescription number that is absolutely stupid. No one knows the prescription number, and especially us who have a myriad of prescriptions not a good update thank you so I can vent.

Syl Graham

2024-01

I get my prescriptions and vaccinations here. The staff is always so friendly!

David Stearn

2023-05

If you get Covid and are prescribed Plaxovid do not bother to go to his pharmacy. Our doctor prescribed it for my wife and the pharmacy requires a renal function test results from the doctor. So Safeway thinks they know more than your doctor knows.

Brandon M

2019-05

The older man that wears the bolo tie all the time is super rude. I was going to have my prescriptions moved to this location because it is close for me. They would not honor any prices of good rx and said he hates taking it and would chose not to if it was up to him. I left with none of my medicine. I have gone in with my wife before and he has acted rude then too. Unacceptable!

Deborah Shinsky

2018-05

Went to the store on Thursday, 4/12. Computers were down. No biggie, as this was the story at several businesses in Vail. Went back for our "first" visit, on 4/13. I didn't get to see much of the store. I recently had my right knee replaced, & will be having the left knee replaced, soon. I needed a motorized "Mart kart" in order to get around the store. There were none available. (Around 1 p.m. on a Friday afternoon.) This bright, shiny, BIG new store has exactly 4 carts, period. One of the carts was being charged, & the other 3 were in use. I waited for quite a bit, but no cart became available. The smaller Safeway in Benson has more carts available, at any given time. My husband told me about the wonderful looking deli, & bakery... Maybe some day I will get to see them.

L Caum

2021-05

The pharmacy staff is very friendly, they are knowledgeable and answers all my questions. Thanks to the entire staff for all you do to help me understand all the many medications I take.

Kara Hart

2023-11

Very friendly, knowledgeable staff.

Vincent D

2022-05

Literally the worst pharmacy in the city. Short-staffed and always slow, and they never have prescriptions ready when they say they will. Go elsewhere.

Elisabeth Bell

2019-05

The store is clean, well lit, lots of space, has great food and wonderful, friendly staff. We are very happy with this store.

Michelle Marshall

2022-05

I have never seen such rude customer service. Go anywhere else.

Noor Alsaffar

2018-05

Big nice clean store and the staff are very friendly, the good part it’s right next to my house ☺️

Red Dawn

2023-05

Hard working folks. Good service. I like the text alerts.

Katie S

2023-07

Love the staff