3.6 (161)
1231 W St Marys Rd, Tucson, AZ 85745
(520) 355-3489
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julian Hernandez
2022-05
Never have I felt so humiliated, Jonathan “store manager” stereotyped me as soon as I walk through the door. Yes I made the mistake by putting stuff in a bag that I was going to buy my hands were full but it doesn’t give him the excuse to run up on me grab me by my shirt and throw me out the store while yelling at me in front of everybody humiliating me just because he thought I was gonna steal. I’ve worked since I was 16 years old and I pay my taxes. Never have I stole even a piece of bubblegum it really made me feel like trash.Someone definitely needs to talk to this guy because he cannot be doing this to paying customers.😓
The Rabbit
2024-01
The store itself is a typical Family Dollar. The homeless and theft can be a big deterrent though...
James Powers
2023-08
The place has gone down hill. Amy the location manager will blame other because she can't do her job right. And malkem is to busy smoking blues and paranoid to actually run tho location properly. So now it gets robbed constantly and they just judge everyone that walks through the door. I have no clue how these people still have jobs
Holly
2021-05
I just tried to run in real quick to grab cat food and toilet paper at 9:45pm and the doors were locked even though the store is supposed to be open until 10pm. I went here specifically because I thought this store actually followed what there hours say they are unlike safeway but I guess not. Won't be coming back to family dollar again.
Erik Hernandez
2022-05
I've stoped by in twice in the past 2 wks. They have been closed both times. I shows up today. Doors are locked. Employee standing there yelling were closed. No sign up stating why. Poorly managed. Wasting people's time! Could definitely use upper management to pop in every now and then. Standards are low
Lisa Spillman
2022-05
UPDATEThey have been closed a lot since before christmas. They have a lot if new clerks who are rude and and the new policy of that if someone opens the door for you, and they steal. You Are no longer welcome in the store is way more than obnoxious. It haooenef ti me the ither day and i am in a walker.Its got a little of everything its next ti the house so i guess im going to have to plan trips to other places
Leslie Toro
2024-01
Family Dollar?? Nothing in there is a dollar... U go there to save money , but u end up spending money u don't have.....
Gina Navarrette
2021-05
Employees are friendly enough. However, the cleanliness of the store as well as organization is a little less the appealing. I think with some elbow grease and a different lay out is needed and would be welcoming.
Chianne Anaya
2022-05
Me and my boyfriend went in to buy a drink and I am brown was not being helped on purpose by the workers. A few moments later my little brother went in to get a drink and the manager there grabbed it right out of his hand and accused him of stealing. My brother said “no I’m paying for it” and he had money in hand. Manager says “you were in here this morning stealing too” he got profiled and falsely accused and yet it’s our first time being here in Tucson,Arizona we’re from Colorado. Does anyone know if he’s done this multiple times?? He did it to a minor
Yarima Chacon
2021-05
I'm sooo upset I waited 25 min for an uber I finally get there exactly at 9:30 and they were closed. Mind you there was someone shopping and both employees were just talking at the register. I was so upset not only had I waisted my money on am uber but I had to request another one that took 20 min to get there. So I was stuck waiting with my 4 year old.
Bruce A
2019-05
This is the worst store I’ve ever been in. Go to somewhere else. Not worth the time, gas, or money. Spend more and get what you want and have a better and satisfying experience. Believe me, not worth the time!So I decided to go there today; 12/08/18. Even worse. The cashier told me the mans name is Alex, not sure they lie so much. I asked a question and he told me that he was busy. Go elsewhere, this store has had numerous personal changes. Still the worst store that I’ve ever been in.They don’t give a rats behind about customer service.
Jessica Durning
2021-05
Went in before 8am near the back. Something smelt funny heard a lot of coughing and at least 2 were coming out. It smelt like weed when they open the door. Its one thing to do it at home maybe before your shift but not in a place of business and then the cashier wasn’t even wearing mask right didn’t have it above her nose. Just covering her mouth.Never coming back to this one again. Unprofessional to be smoking week in the employee area where customers can smell.
Lewis Mitchell
2021-05
Do not treat everyone like criminals. I carry a work bag with my laptop in it worth over $1,000 and will not continue giving my hard earned money to a place that wants me to leave it up front. Never stolen from you, it was never a problem before. I don't personally condone profiling and you shouldn't either.
Monique Quiros
2019-05
Always cluttered but that works for me because it has all this stuff I never knew I needed or even wanted and usually under $10. I went in this morning for a Type C phone charger that is traditionally the upward of $16 at a typical store but not here...only $5 for a 3ft one, they have the more expensive and longer ones too. Anyway, I left with a record breaking $21 purchase of some other items I couldn't pass up.The cashier is kind, they usually are. Their coupon app is great also because I saved $5 off my entire purchase.
William Duran
2023-07
Something about every Family Dollar, Dollar General, Dollar Tree is, I go in for what. I need get what I need but I'll end up spending a whole lot more money on other stuff that I didn't know I needed.
Reba Redpanda (I'm fabulous)
2023-05
Always dirty but a great place to be discriminated against. Nothing's on the shelves and the workers are lazy
TJ Hedgecoth
2022-05
This store is extremely discriminatory. I walked in with a backpack and was immediately referred to as "you guys" and told to leave. I will never be back to shop at this prejudice store and I urge you not to shop there either.
Frank Jones
2021-05
The local Family Dollar is a sort of Walmart for us po' folk. I went to one today looking for a heating pad -- and there it was, for less than $15!!! Good deal!
Priscilla Manriquez
2019-05
The assistant manager on duty during my visit knows the Isles and merchandise like the back of her hand! So helpful and friendly. I heard someone call her Ale
Alice Garcia
2021-05
This store is NEVER STOCKED. Always dirty, aisles full of boxes, shelves EMPTY, employees kidding around with each other. Would not recommend.
CJ Stanley
2019-05
Store was dirty and in disarray. Employees were not directing or controlling traffic. Customers felt they could just block entire isles or cut in front at the the single line entry for cashing out since no signage of how to line up.
Aaerow
2022-05
Wide selection of goods. Some oddities and treasures to be found. Pleasant and helpful staff. No in store carts or baskets.
Cosme Rodriguez
2022-05
Best bargains on munchies!! Cleaning products, basic tools, party favors. Shop here first before spending more money at other shops
TheoGeme Comer
2019-05
Dirty & they only have 2 shopping carts so they tell customers to get garbage cans from the shelves to place their items in while shopping. They deserve a zero.
jessica howell
2021-05
Messy. Boxes of inventory everywhere. Trash from opened inventory on ground. Unsafe to shop in this cluttered store. Hazards waiting to happen in every isle.
Heather Valentine
2018-05
Nice clean store, recently remodeled so everything is really nice. Employees are always super chill and helpful, too.
M Jett
2022-05
It says open to 10 p.m.But yet every night they're closed at 7 p.m. what the hell's going on with the store they're never opened!!!
Gloria Villasenor
2018-05
I am 41 years old and got carded for my cigarettes. I have not been carded in 20 yrs so of course I didn't have my id and she did not sell me the cigarettes
Arl “Tia A” G
2021-05
The store was not very stocked as usual. There must not be any incentives to stay employed there as I see different faces all the time.
John Vasquez Bedoy
2019-05
I had a great experience at Family Dollar and received assistance when I could not find a card that I needed cashier was courteous and thank me for shopping there
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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