Ace Hardware

4.3 (848)

2185 E Irvington Rd, Tucson, AZ 85714
(520) 434-9000
acehardware.com

Claimed
Hardware store
Home improvement store
Paint store
Tool store
Hardware store stocking household tools, garden supplies, home decor & more.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Marcus Jones (Wango)

2024-03

I was greeted upon entry and asked if there’s anything they could find for me. I told the gentleman what I needed and 3 minutes later, I was back in my car ready to leave with my new purchase. Quick and simple. No hassle. I love it.

Paul Verzaal

2024-02

I have been in a lot of Ace Hardware stores, and this is the best. Always enough people working to help you and they all know the store very well and are knowledgeable. Not the biggest Ace store but has most everything you need for small projects.

Agustin Lopez

2024-04

Simple fact that they always have people ready to help and are very knowledgeable makes coming here fast and efficient when working on a project. Pricing can be a little higher for some items but the experience outweighs it!

Mrs B Laverne

2024-04

Check your receipts! Young gal working register with lots of makeup overcharges customer's. She laughs at you with a smirk in guilt when confronted and doesn't deny it- knowingly we won't get our monies back regardless because its her word against ours. It's deceptive, evil, and guaranteed to come back at you 10 folds, mark my words! We wouldn't doubt she makes returns regularly or at end of each day or week just to pocket the monies from all those victims she falsely and/or intentionally overcharged.I researched online and learned Ace Hardware had the exact sander we were looking for. I was directed by same older guy whom got craftsman sander from locked cabinet. He insisted that the sander only uses 'stick on' pads and led me to isle they were at. I was a bit surprised and doubtful, although I bought 5 'stick on' packs anyways- trusting this employee of Ace whom insisted, and I wanted to believe he was highly educated when it came to their own line of craftsman tools.Well .. my insincts were right- It turned out after getting them home and taking one pack out of bag and opening it that they weren't the right sanding pads for craftsman sander I just purchased. My husband just returned from his day. He wasn't happy to learn that whomever assisted me was either a nincompoop, or had a seriousness lack of care, concern, respect and skills when assisting their elderly, vulnerable, or disabled customers, causing them unnecessary inconveniences. Not to mention- the fact we were treated like we were the thieves when Management refused to refund us for what this gal clearly overcharged us for. And .. we also lost our loyal customers earned money of $15 off during partial refund.We are NOT ONLY hard workers and honest folks whom fear the Lord, but also loyal customers of Ace Hardware for over 40 years (Ace Hardware club members)! We'll NEVER GO BACK Nor RETURN TO THIS LOCATION OR STORE AGAIN!! We are sharing our experience to help spare those whom are elderly, vulnerable, or disabled from intentional deceptive and fraudulent acts that bring you grief-stricken unnecessary stress and anxieties. "It just isn't worth it!!"Rest assured- there are ample ACE HARDWARE within vicinity that are honest, respectful, and reliable for your business. We are happy to say we've already experienced a couple.

Sal Camacho, Ascendant Plumbing LLC

2023-12

Ace is the place to get almost anything home, business, yard, or contractor related. The staff will walk you to the exact items you are looking for and give you professional options, which saves time and mo ey. They offer screen replacement, key making, paint, plumbing, knife sharpening, and other home services. Great staff and quick checkout. This is your fathers hardware store.

Hiram Masforroll

2024-05

They always have what I'm looking for when I need it. Best place to go to find what you need!

William Whyte (Wik'dSinn'r)

2024-04

So I went to my neighborhood Ace hardware last Tuesday dropped off measurements for a new window screen the clerk in the back told me it would be a few days to put the screen together, I said cool. Wednesday Thursday Friday no screen went in there Saturday they had no record of me dropping off the measurements. I had my receipt that was purchased on Tuesday, screen was never even made. In short this was not the helpful place.

Susanna Hernandez

2023-05

Great store fast and very helpful service. If someone doesn't know the answer they'll look for someone else who does. Lots of items to winterize my house.

Diana B

2023-12

Great service from guys on the floor. Very knowledgeable and ready to help. Awesome job to all the employees.

Ron Olivares

2023-07

The store greeter is so helpful. How do they know the location of all the stuff? I expected to find a helpful employee in the hardware section. He was not only helpful but cheerful too. I will gladly pay a little more to get the valuable advice from these knowledgeable people.

Fred Villa

2024-02

Quick service. Friendly staff. Sales items. Variety of products.

Tony Moreno

2024-03

Call twice was transferred to I’m guessing to power tools area Hung up on me twice didn’t call back a third time 2/16/24

PJ Stevens

2024-03

I found the product needed navigated by attentive customer service.

Derick welch-hatchell

2024-03

It was good found everything i needed pretty quickly.

Zo A

2023-08

DON’T BUY FROM THIS ACE. THEY DON’T HONOR THE RETURN POLICY OR STAND BEHIND THE PRODUCTS THEY SELL. Bought a pool brush. After 2 months the bristles are coming out of it. Manager Christine doesn’t want to spend the time to look in the system and do an exchange. Poor customer service from this Ace.If you look at response from owner, they flat lie. Yes no receipt because it was over a month ago. They wouldn’t spend the time to look it up in the system. I went to another Ace and they looked it up and did the exchange. I uploaded the picture. This Ace and the manager/owner are cheats. DO NOT BUY FROM THEM. GO ELSEWHERE.

Michelle “Chris”

2023-05

This Ace Hardware location has great customer service over the phone and in person. Worth visiting.

Jason Newton

2023-11

Came in short changed but the clerks helped me out with a few cents to get me going on my job. Thank you for making my day work out.

M Flores

2024-05

Very friendly helpful staff

Chris “Beaty Beat” Belin

2024-04

Not to friendly to certain people. Need to be a a regular.

Sherry Jojola

2024-01

Love this store.Clean and friendly staff.

Phelicia Martin

2023-05

Best service I could get. Got helped by Tony, got my paint and all my supplies very good price and he even taught me what to do. Ace is the place for the helpful hardware folks will this Ace is a million stars ahead of the others love it

Martin Ceccardi

2023-05

Shop here all the time come down from Phoenix they take care of me.

Jim Ferguson

2024-02

Very helpful and I got what I needed!

Mario Cardenas

2023-05

Too bad the lady at the register was super unhelpful. She was irritated when I asked her to input my ProCard. She "ran" 3 times supposedly. The young girl at the paint department and the key department were super nice.

Joe Flores

2024-04

Bad service, lack of experience and bad attitudes.

Anthony Arellano (MasterAno/MAGiSTER)

2022-05

I always hit up this Ace Hardware store and consider it my spot for many things needed from repairs to hobby and crafts. I get all my spray paint here because they have a good selection. I will be a returning customer. They also have some cute girls that work there.

Angie DeSpain

2022-05

How about any questions you can always buy another one sold associate willing and eager to help you which is nice because I always have questions every time I go. My dudes always sending me there for parts I have no understanding of getting out pretty quick fast friendly employees I like this Ace Ace is the place where the helpful hardware folks are. Great customer service to

Charles Sherwood

2023-05

Everything you need and everything you want all in one place. The customer service is excellent, the variety of products are superior and you are supporting a local franchise. I highly recommend and will refer my friends.

Gina Navarrette

2021-05

Don't really come to this hardware store much even though it's much closer to me. It is super small everything seems jammed packed making it difficult to maneuver and find what your looking for. Employees here are okay. What this store needs is either downsize on what their selling and making it more appealing and more organized then what they got now or move to a much larger space where their able to organize by far better than what their currently doing.

johnny amarillas

2023-08

Great customer service. Friendly employees willing to help you out.

Opening Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 8 AM-6 PM
Sunday 9 AM-5 PM

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