Walgreens

3.4 (48)

14285 W Grand Ave, Surprise, AZ 85374
(623) 975-3944
walgreens.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Lavada Williams

2024-04

The cashier asked if I wanted to use the coupon under my name, I received 10.00 off my order. Thank you Walgreens. It's about time. Here it is March. But at last I received one!!

Terry Holtz

2023-12

First your system changed location for my vaccination without indicating that at the time of scheduling the appointment based on what vaccine they have. Second the technicians at the correct location are rude and incompetent. I filled out the forms online and had to fill them out again on-site. Waited with 6 other customers to get the vaccine for 50min after the scheduled appointment.

Pam lind

2023-11

Terriable if you go thru the drive through.3 times and after 20 minutes of waiting or more each time being #3 and#5 car the first car never moved this is ridiculous. If their prescription isn't ready they need to pull o er.End to find a other pharmacy

Reese Perla

2023-10

Allison is absolutely great! She was helping a gentleman ahead of me in line get a deal on an item, answered the phone while still checking out customers and had the most upbeat attitude! Made it a very positive experience even with a long line of customers!

Landon Stanley

2023-12

Horrible customer service. Denied me meds at the counter for a cold because I “didn’t look over 40” this location sucks. The workers suck. Don’t go here if you expect to be treated with respect.

Barry Cunningham

2023-05

28 minute wait today in drive through. I couldn’t back because car directly behind me. They filled his prescription at the window. Worst service ever!!!

Sylvia Figueroa

2024-03

Very clean and the young man at the register this evening was so nice.

Christine H

2023-08

I stopped shopping at this Walgreens after an associate named Allison tried to take my diaper bag while I shopped. You can wear the bag as a crossbody, handbag, or backpack and since I was using it as the backpack when I walked in she tried to take it saying it was store policy. I wasn't comfortable giving her my bag with baby food, medication, and my wallet etc. in it so I left and shop at the Walgreens on Reems and Bell and have no issues there.

Aimee Haynes

2023-05

There is an issue and complete rudeness by staff every time I try to fill something here. I could give a long list of the ridiculous issues I have had here but it won't help, they will never care or change anything so I give up and will go back to the Goodyear location 30 mins away where I had zero issues in 10 years. Sad I have to drive that far to get competent and kind service but I have waited a year for them to get their act together and it's getting worse.

Sydnie

2023-05

I arrived to fill a prescription for my cat today (inhaler) and the girl in the pony tail and grey scrubs was too busy trying to talk over me rather than listen to what I was saying. I have never had an issue being treated so poorly at this location. Then I heard her making remarks to other employees as I was walking away. Absolutely unacceptable.

Delia Quinones

2023-10

Workers in pharmacy are very rude to seniors, no respect , I stood there listening to the way they talk to customers ,,, poor customer service

T V

2023-11

Drive thru pharmacy was good great customer service

Andrea Wuest

2022-05

Absolutely messed up my prescription, then some aggressive unprofessional woman tells me about 4 different reasons why things aren't working. My Doctor will no longer work with Walgreens. Oh and 4 days prior I was given someone else's prescriptions, when I attempted to bring them back, I was scolded for not checking before I left the store..they finally took them back and refunded my money.Just finally got my prescription after my doctor called the store.

Kelly Wallington

2020-05

I absolutely love this pharmacy and the staff. They fill prescriptions in a timely manner and are always pleasant. I had a terrible experience with the pharmacy at Fry's off Bell and Reems. I am so happy I found a reliable and caring pharmacy that are understanding and non-judgemental.

William Gunderman

2022-05

My experience there was fantastic. Sure the checkout process was very different than 10 months ago, but my experience with the staff was excellent Service and Friendly and Efficient. They nailed All 3.

Maribel Espinoza

2022-05

I came here to get a passport photo and Angie the shift lead does not know how to work the camera. I have been waiting for 10 minutes.

Arnold Gaitan

2018-05

Awesome people terrific staff every employee is amazing never had a problem with this store and pharmacy I’ve been shop ing at this location over ten years

Patricia Wilson

2018-05

Waiting time to get prescription needed asap was outrageously long! They are across from a hospital. Their service and store should be gleaming and efficient

Sylvia Figueroa

2022-05

Pharmacy lines are always long but great customer service.

Megan Duncan

2017-05

AWESOME people they are SO kind and went out of the way to help me! Patrick, Kimberly and Dustin are the greatest!

Rick Newman

2019-05

Every one is friendly, this store is very clean. The managers are always available to answer any questions or solve any problems.

Timothy Williams

2019-05

The stupid rule about showing ID before purchasing alcohol is absurd especially when you look old enough to be able to Buy

Adolph Roman

2023-05

Very rude staff.I'll take my business elsewhere.

Jack Fairchild

2018-05

Most of the time it is excellent.....Need to employ a permanent qualified pharmacist

Joe Books

2023-05

Lying employees won't help you look for what you need

Ian McNicholas

2017-05

Long wait times and sub par customer service had us leave to another pharmacy.

Nicolaas Staalberg

2021-05

Friendly staff. Store was open and airy.

Bill Methgen

2019-05

Plan on spending inordinate amounts of time in the drivethru without even being acknowledged.

Eric

2019-05

Great place to get what you need quickly.

Benny Alvey

2021-05

In and out quickly. That's why I go here.

Opening Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 7 AM-10 PM

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