Safeway

Kathryn

2024-02

I want to start by saying I shop exclusively at the Safeway on Bell and 109th Ave in Sun City Arizona. The employees at this store are terrific. They are very helpful, very professional and very nice all the time. The store is clean and well stocked. I am a senior citizen that is handicapped and need to use the drive along carts. The carts at this store are very old and in need of maintenance and repair. The past 3 trips to the store I was not able to get my shopping done without the battery on the cart dying in the middle of the store. It is very difficult to leave the cart, return to the front of the store, get a different cart or buggy, unload my selected groceries and finish shopping. There is not even a warning that the battery is dying, it just slows down and stops. I only use carts that are fully charged. This is a big problem for both me and my husband. Please address this issue. Thank you

Jay Bailey

2024-02

The store is very clean and well organized. The employs are fantastic. The other night I got there after closing, and the manager let me in to grab one item. I have never had anyone do that at A grocery store before. The cashiers are very friendly and the butchers will go way out of there way to help you with just about anything.

Deanna Ferguson

2024-04

Shout to Maggie and Lisa for being amazing in customer service. This team knows how to keep calm in a high contact field. Store is clean and staff is extremely helpful.

Betty Castro

2024-02

Pharmacy is slow, only one person to get prescriptions and cash out customers. Extremely nice customer service, 3 stars for the employees, they work very hard. Upper management needs to get them some help..

Mike Beattie

2024-04

This is the best Safeway you can go to, hands down. This place is riddled with old people and I have never in my life seen so many parking lot through downs. Old people yelling at each other and I have even seen them try and run each other over with a car. Always a good brawl in the mix. Like WWE with raisens. If you want a show, just hang out in the parking lot. FYI, they always wait the till working class gets off work as they want to see the people paying for the SSI checks they are getting. FYI you can expect someone to be upset about you taking that close parking spot. Guaranteed a fist shacking at the least.

Kyle Schierbeck

2023-05

I go to this Safeway because it is well staffed and friendly. They have a Starbucks and good flowers. The parking lot is easy to get in and out of.

Elijah James

2024-02

DONT WORK HERE. They will gaslight you into oblivion especially if you’re a woman. Unfair treatment. Always assuming the worst from their good employees. And letting others lash out at other employees. Also I’m saying this for my diabetic girlfriend. Her blood sugar is not a joke. Quit making people feel like they owe their lives to this store cause y’all are miserable people. Same thing with Albertsons. They’re all souless drones. Manager enjoys taking smoke breaks every 10 minutes as well, what a terrible manager just leaving his employees and complaining about doing real work.

Robert Barrett

2024-02

No BQ pork?huh? Said look in freezer section huh? Shows onWebsite! Got Jack Daniels old#7Pulled Pork so not total failure!Really had hankering for piggyBQ'd with dejon mustard. OinkOink.

Donna Magyar

2024-04

The deli person seemed to be lacking experience and not particularly friendly. Our cashier was awesome!

Trevor morse

2023-11

Terrible customer service. Employees don’t know what they’re doing. Unprofessional wench working self checkout can’t do her job. Maybe it’s time to retire. Wasted my time and my money. The wench and the joke so called manager have nothing else to do besides harass people. Prob a good thing you’re just in retail. What a joke.

Denise Signorelli

2023-05

The employees here are stressed and undervalued due to corporate policies. This store is in Sun City (55 to 100yr olds). They cannot do self checkout- and that is half the registers! And the store advertises "digital coupons" 90% of the clients get to register and want the advertised prices and cannot run Safeway app on phone. The poor cashiers have become multi cell phone tech service as the line gets longer and more restless. Safeway corporate clearly has no clue how to serve elderly.

joni king

2023-07

Pros:Very handy, and has been great for clean, organized, etc.Cons: they are always low on a few items I like. Shelf will be FULL of generic tonic and soda water, but the 1-2 slots they assign to Canada dry or Seagram's name brands often empty. Same with large bottles Ocean Spray 100% juice. I'm there at least 3x per week, and they do restock about every week or week and a half... But if I can see everyone prefers these items, why can't they? Yes, I've mentioned it in written note a couple of times. And if Im out of those items, I won't chance going there, but that trip will be to Fry's.

pam scroggins

2024-03

Large variety of food choices. Clean place. Friendly staff.

Gregory Ruf

2023-05

An old store that desperately needs a remodel. This store suffers from constant out-of- stocks...on a lot of items and it's worse on ad items. Safeway's meat department is the best in the market.The workers in the store are very nice, especially in the meat department. This is why I still do some of my shopping here.

Teran Witham

2024-05

The management is terrible and treats employees horrible.

Shae Marcellino

2023-07

I live really close to this Safeway and use it often but I can think of ATLEAST 3 times I have walked in the doors and immediately turned around and left and drove down to Frys.Reason? The repugnant smell of the butcher shop/meat counter in the back of the store. Sometimes it is so overwhelmingly disgusting I just can't be in the store.I haven't eaten meat in 32 years but it's not even that...yes meat disgusts me but I grew up a meat eater as a kid and the majority of my family and friends are meat eaters. So I'm used to being around it. But MY GOD...Safeway...you have got to come up with better maybe more sanitary cleaners or get a better ventilation system. When the smell from THE BACK of the store hits you in the face as you're coming in through the FRONT door....somethings wrong.I usually avoid going anywhere the meat counter and section but it's right there by the produce section and you can't avoid it all together.Look I hate going near that section in Frys as well but I can't always avoid it...but Frys has NEVER smelled AS BAD as Safeways butcher area.You guys REALLY NEED TO DO SOMETHING ABOUT THAT OVERWHELMING STENCH. ITS DISGUSTING!

Laura Schneider

2023-05

It was a terrible experience. I clipped my coupons that I wanted to use. I did my shopping and proceeded to check out. The total was much higher than I was expecting. Obviously, the clipped coupons were not applied. The cashier said there was nothing she could do. I would have to pay the higher price. Then, I would have to go stand in line at customer service and see if there was anything they could do for me. I left the cart full of bagged groceries sitting there and walked out. I am still very upset about it. I am considering never going back to Safeway. I am very disappointed!

P. S. Murray

2023-05

Good, knowledgeable staff.Clean, bright.I will go there again.

Tim D

2023-05

Honestly I went in to get hamburger meat and I saw the fresh meat and seafood section. I ended up buying 60 dollars on crab,6 oysters and 1 lobster tail. If you know how to cook it, it's amazing and way cheaper.

Gnr Doin2much7

2021-05

Always loved it here since I was a kid

Travis Simonson

2023-07

friendly staff, quality produce and food, but incredibly, ridiculously slow checkout lines.update: check out times have improved mainly because of self-service checkout lanes. cashiers still seem to be in no particular hurry, even during rushes.update #2: check out times have improved considerably with the addition of more cashiers during peak hours. this is more like it.

hannah jepson

2023-05

They typically always have what I need and have great sales. The store app for coupons works great 95% of the time. I also love the selection of gift cards they have available for purchase. Safeway seems to have become my one stop shop for just about everything.

L McMillan

2023-09

I went looking for the fried chicken. The deli was closed at 6:30. I still don't understand why the deli doesn't have set hours posted.The store has done a fantastic job with the remodel. They need to make a lounge/smoking area in the back of the store. No one wants to see food workers sitting outside in their aprons sucking on cigarettes. No one wants to walk through a cloud of smoke entering the store.The shopping center needs to step up their game. It really needs to be updated. Since those charging stations were installed I've seen them used less than a dozen times.

mike kreidel

2024-03

Self checkout attendant has a poor attitude and rude!

Kay “Katy” McNutt

2023-05

I was shopping in the store 8/18/22. Around 2pm. Self checkout. I had an issues and turned to the cashier and she was texting on her phone. I spoke up that I needed help. She said "hold on" Excuse me!! I as a customer was not important. I had to wait. I get tired of these young kids texting on the job. The company is paying them to text on company time.

Doc Kovacs

2024-02

There was a new staff helper at self-checkout. ANITA was the warmest, most helpful person. Very nice.

Shari Walmsley

2022-05

This store is always very clean and mostly stocked. The employees are all very polite and very helpful. The four stars are because quite a bit of there items can be pricey. If you don't do their online sales your bill bill be a bit high. Other then that I do recommend this safeway. I shop there along but never without doing their online sales first.

rboysinmt

2023-05

Love shopping here, just wish it was easier to get the deals. I sometimes struggle with finding the digital deals in the app. If I try to "search" for the item it will tell me item not found. So I have to page through all the items, or try various ways to find an item I can see in the newspaper ad.

Robert Buzzard

2022-05

All 5 registers were open but the lines were 10 customers deep. The coffee shop takes up way too much room and limits the check out area. I guess corporate needs to decide which is more important selling coffee or groceries.

William Ballistreri

2023-05

99%of the people that work there are very pleasant and nice how ever there is a cart collection person named Julie that is so hateful she ruins the reviews by 50%always picking on my service dog Jerry as well as following me around the store I let my dog mingle with the coustermers. And other employees who love Jerry I have employees that tryed to buy him from me and coustermers because they say he is so be haved lm not sure I think her problem is with me I want to thank all jerries supporters and minn