Walgreens

kevin vaudrey

2024-01

They use too have the same people working in the pharmacy. They got to where they knew you and were very friendly,. Now they are like a training pharmacy , always different people not friendly at all very unprofessional.

Brian Szolwinski

2023-05

The worst pharmacy I've ever dealt with. Unless your 80 years old and buying gallons of Liquor, they don't care. Waited 8 hours for a prescription from an Emergency room. Rude and incompetent. Go anywhere but here. They prey on old people who don't have a choice. NEVER AGAIN. Blame everything on short staff but not even an ad for help wanted. Really?? So in short I suffered over 8 hours because they didn't feel like doing their JOB.

Brad Meudt

2023-11

Walgreens as a whole has gone way down hill. I normally wait 8-10 days now for my insulin to be refilled. People need these medications to stay alive in some cases. Why make someone with a life threatening disease wait for medicine because they can’t staff the store if you can’t staff the store close it and make at least one store move more fluently.

David Munoz

2024-05

At least at Walgreens you can find someone who can answer Questions about a Particular Product unlike the Big Stores!!! ❤️🙏

Timex

2024-03

Location doesn't read full prescriptions to give you right medications and doesn't always give the right amount. Be sure to double check your prescriptions before leaving!!!

Donald Shaw

2023-05

I transferred a prescription because my insurance said Walgreens is the preferred provider. What a mistake. On Friday I received a text my Rx would be ready at 12:45. At 1:3O I went to pick it up and told it wasn’t ready. I called on Saturday and the msg said call back in an hour as the Rx was being “worked on”. I just called today-Sunday and received same msg. I asked to speak to a live person and the rudest woman, Lynn told me they were closing and she was going to hang up! I finally was able to provide the info and she told me, “we don’t carry it here so I guess they are working on it from the warehouse. You might have it Monday or Tuesday.” She hung upWhat in the name of all that matters is going on. I have never experienced such horrible service at a pharmacy. Lynn needs to be educated and retrained in how to dealwith customers. Absolutely rude and very angry. She does NOT represent a good face of WalgreensJ Shaw

David Amundson (Chef Corey)

2023-05

This was the worse shopping experience ever. The lady at the cash register was rude to me. She wanted my driver's license which was reasonable for a young looking 65 year old but also wanted my mother's driver's license who is 97 years old and didn't buy any alcohol with me. Then they asked me to leave with my 97 year old mother alone in the store. I don't know why they were so rude but I don't think I want to go back to this store. I'm going to transfer my prescriptions to another place. My advice is Don't Go To This Store!

William Reynolds

2023-12

They card people who are well passed 70 years old when they buy beer. Management needs to let their employees make a decision about carding the older customers.

Richard Bechtel

2023-05

I want you to imagine being too incompetent, to sell a soda to somebody who walked in specifically to buy a sodaHow idiotic or pathetic would you have to be to fail that hard? Well, welcome to Walgreens. Or at least this Walgreens."Dollar fifty soda. That sounds about right. I'll just grab three of those."950. Excuse me? Oh, you want me to spend five minutes signing up for your scam and suffering your emails and phone calls and the emails and phone calls of scammers who you will share my information with?How about I spend those five minutes going to a different store and buy a soda that costs what it's advertised as? Get bent.

Bruce Telford

2023-09

GO SOMEWHERE ELSE. They just dont care. Ordered online for delivery. Wasn't delivered, told "oh, you have to call Uber" then next day "oh you have to call DoorDash, not our problem" no apologies, no attempt to help. Calling the 877 customer service was same experience.

Jay H Leve

2023-05

This location, once GREAT, has been crushed by pandemic and never recovered. Now: if you call, hold time is 15 minutes B4 your call is answered, and if you go to drive-thru, you will wait in your car 20 to 30 minutes before it is your turn at the window. I, like others, have complained to store manager, to lead pharmacist, and to Walgreens corporate, all without success. If u are not sick when you go to this pharmacy, you will get sick because it is so frustrating to do business with them. When I tried to order some NON Rx items to be delivered to my house, they arrived broken and open, so that the liquid soap and shampoo and dishwasher liquid was coating the inside of the delivery carton. It was like they had NEVER filled an e-commerce order before. It was disgusting to wipe everything off and wash the bottles that were not broken of the goo that covered them. When I complain to the store, I give them my home number and ask them to call me if they want feedback. Only once have I ever been called back, and that was to say my problem had not been resolved. Read the other reviews, especially about the two 90 yr olds trying to buy a bottle of alcohol in the store, and how they were treated. This says it all, perhaps better than I have here.

Trish Morman

2023-05

I was just at Walgreens. In front of me in line were 2 sweet old ladies in their (guessing) 90's. One of them had a bottle of Irish Cream among several other things. The clerk asked to see her driver's license. The lady provided it. The clerk said "This license expired a year ago." The lady said, "Yes, I know." The clerk told her she couldn't let her by the alcohol. I said, "Wait a minute. Just because the license has expired doesn't mean the birth date is incorrect." The clerk said, "No, I must have a valid driver's license. It's our policy. I'm sorry." And they didn't let her buy it. Is that RIDICULOUS or what? I'm disgusted. I'll let you guess what I did.

Deena Sahlin

2022-05

I went to the pharmacy in SCW 30min before closing time to pick up my prescription and receive my flu shot. The pharmacist on staff that day refused to administer my flu shot because they were "closing in 30 minutes". I was the ONE AND ONLY customer at the pharmacy at this time of day. Since when does it take more than 30 minutes to administer a flu shot when there is no one else in line?

Marian Dickersonmsd

2023-07

This place has NO heart!! We came back for a visit,moved out of USA,bike broke down.Need meds for 5days to get us home! she said NO WAY. so we take our chances without the meds we NEED TO TAKE Costomer for 20+yrs!

Bill Reid

2020-05

Inconsistent. Some of Pharmacy Staff are helpful and friendly. Some are another generation from polite and helpful. Mgr needs to fire one and make the entire staff perk up. When you do that it works every time. Reason needed? Observe window service - especially drive up window. Overweight lady there is really unhappy with her job. Not necessary for a customer to put up with rudeness when you are putting money in your till. America is great and works that way. Not hard.

Roddi Jess

2018-05

I was in this store today 8/22 and observed a pharmacy tech being horribly rude to an elderly gentlemen. She was impatient and apathetic to his needs and obviously he was confused. I could hear all of this 2 rows away. There is NO excuse for this....this Walgreens is in a senior community! We need to treat our seniors with respect. I also talked to the Pharmacy mgr. and his reaction was to roll his eyes at me, told me she wasn't doing that and walked away! Shame on you both!

House Rentals

2018-05

New to the area I decided to use Walgreens for my scripts. I have had two prescriptions filled.They have emailed me no less than eight times, called me twice and I still waited in the store to pick up. I called to try to rectify their problems and I only listened to an electronic voice that accepted no questions but sure didn't mind wasting my time. My advice is to avoid Walgreens. There are a lot of good pharmaceutical companies in the area that are professional, considerate and mindful of our time. They are so proud of their electronics and automatic emails and calls that they have forgotten that they are dealing with real people.

Dave Peterson

2023-05

I have traveled all over the US and I have found the worst Walgreens ever. Poor customer service, they will not go out of their way to help you at all. These drugstores are on every corner everywhere so avoid this one.

Joe A

2023-12

Too many nuisance calls. I buy what I want, when I want you don't have any reason to call me.

Kevin Reppy

2021-05

I have tried to transfer my prescription on several occasions with no luck. Each trip to the Sun City West Walgreens they assure me the transfer is complete. Each month I stop in to pick up my prescription and they tell me they have nothing on file. They are usually rude and treat me as if I am the problem. I would encourage everyone to find a alternative!

DonnaRae Tew

2023-07

I was Not asked to use a GoodRX on my very expensive medication-3 times. The Clerk said it was my problem that I paid extra.

Anna “MagnetSh0CK”

2022-05

The worst pharmacy I have ever had to use. No one should have to wait 12 days past a doctor's fill date with 7 visits to the location to pick up a medication I have been taking by prescription covered by insurance for over 6 months. Everytime they make a mistake they ask me if I want to buy it off the counter for hundreds of dollars. My doctor and psychiatrist are baffled by the horrendous quality of this pharmacies staff.

Sonja L

2023-05

PHARMACY has Horrible service at the Drive Thru. Tell you your prescription is ready then after 45 min wait at Drive thru ignore you for another 20 min to tell you they don’t have your prescription. SIX people working and not one will acknowledge you!!

Craig Dowling

2022-05

This particular store is always clean and the employees are generally friendly and helpful. If you want a covid test from this location I recommend the 24hr results option as I received my results in less than 2hrs! You will need to make an appointment though, but there were openings on pretty much all the days I was interested in.

Reyer and Associates

2023-05

Moved all my medicine refills to this Walgreens. They were very helpful and wait time short. The pharmacist (Taylor) was very helpful. Excellent customer service. Very pleased

John Melcarek

2020-05

It’s happened to me more than once coming back to this store only to have the same problem with them being out of stock of not only ad items but everyday items as well.Then to make matters worse the rudeness of the employees and they insult you by laughing at you because they don’t have leadership on how to treat people. I’ve called corporate and left a complaint and still haven’t heard back from anyone. I have to drive farther to another Walgreens but it’s worth it because I’m to old to put up with this rudeness.

ronak bhavsar

2019-05

I have not even used the pharmacy here yet, but will have to start since my insurance company said I have to use a Walgreens pharmacy and this is the closet one to my home. I have talked To multiple people in the pharmacy Dept and each and every single one has just been a d*ck, they seem annoyed and bothered that they are on the phone while you are asking them questions. Not friendly at all and will definitely be looking at going out of my way to a different Walgreens to get my meds.

Nikolaj Petrovic

2023-09

I'm amazed by the critical comments posted...have been using this facility for 15 years for a variety of reasons, never had a problem

Roberta Moore

2017-05

Pharmacy provided me w the wrong prescription and then refused to take responsibility for it. Refused to refund me $58. Spent on script. Denied any culpability on their part. Very rude.

Lisa Knicely

2022-05

I been using the Walgreens on R.H.Johnson Blvd for a while now and the girls who work the pharmacy counter are so rude and always seem bothered by you picking up your medications.