4.5 (42)
8912 E Vía Linda Unit 100, Scottsdale, AZ 85258
(480) 292-8318
shoppetplanet.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Vasanti Patel
2024-05
Exceptional service and incredibly friendly staff. They made our visit delightful and hassle-free. Highly recommend for all your pet needs !!
Kristine Nutt
2023-12
Encountered these people at a dog festival this weekend. I was there with a rescue and decided to visit their booth. I picked up one of the “free” samples which was a tiny dog treat. The lady told me I couldn’t have it unless I bought something. Most other vendors had free samples but anyway I told her I’d buy something and went around to buy something. She told me to put it back and said it stays here until you buy. Very rudely. They may be good but I wouldn’t support anyone that has representatives like this. So sad!
nancy seelye
2023-05
We loved this place until today! We’ve bathed our two big dogs here twice before so today we had 1free wash, which was great. The last time the young man told us 30 minutes per dog, which gave us just about enough time to bath one and blow them dry. Today the young woman told us we had 15 min per dog to wash and dry them and be out! That was impossible! If she would have had any customer service ability at all it would have been a little better! No one was waiting to use it so there was no rush from that stand point! It was so disappointing! The facility is great but the employee was terrible. Just a bad experience. And it was obvious she didn’t like dogs! Time to get a new job😂🤣
Robert D.
2023-05
Jane is always helpful, and informative about product questions. Odi enjoys every time we visit.
Laverne Grant
2023-07
Pet Planet Via Linda was a huge disappointment for me. Despite our previous positive experiences, today was a complete letdown. The young woman working there lacked any customer service skills and gave us an impossible time constraint. It was evident she had no affinity for dogs. The facility is nice, but the employee ruined our visit. On top of that, buying wet dog food here was a mistake as we ended up with rancid cans and no compensation from the owner. Avoid this place.
Bruce Knoph
2023-05
Had wonderful service here! The dog wash is very affordable and every 5th wash is free. My bubba doesn’t look happy but he is :)
Casey High
2023-05
I love this pet store so much! Everything they carry is high quality. The employees are absolutely incredible. They know us and our dog very well. I would drive across the Valley to shop here no matter how expensive oil execs price their gas and blame it on other people.
C Robinson
2023-10
We were there to use their self serve pet bathing/grooming station for our Labrador. It is a wonderful facility. Great store and great service.
Venessa Skaaland
2023-05
We are new to the area and Pet Planet on Via Linda will be our new go to for our fur baby’s needs. The customer service shown by the staff was top notch! Courtney and Destiny treated us like family.. if I could give 10 stars I would ❤️
Sonja Stone
2014-05
I love this store. The employees are caring and very knowledgable. My dog had surgery and had to be crated for 8 weeks. He's a heavy chewer, but also has a sensitive stomach. The staff recommended a variety of natural, non-smoked items (good for dogs prone to gastrointestinal distress), and called a week or so later to check on him. I love that I don't have to obsessively read all the ingredients because the store stocks healthy, natural products. Oh--and the dog washing tub in the back is pretty cool, too. Surprisingly, the prices are on par with Petsmart.
Victoria Yslas
2021-05
Always very friendly and helpful. The staff are definitely animal lovers and are happy to share their experiences and ideas if you have questions!Our dog loves coming here to "help choose" her next chew from the little buffet of yummies!
Machell Searls
2013-05
We stopped in because we wanted to check out the store, we didn't intend to buy anything. I found the shop clean and fully stocked. The Store manager helped us. He educated us on all the different types of foods and gave us samples of the food to take home. Prices were competitive. LOVED this store! I will be back, and I've told my friends too!
Laura Spencer
2018-05
I like the convenience of the self wash and you can't beat the price. I would never again buy wet dog food from them. I bought 2 cans of rancid wet dog food. The staff was very apologetic but no contact or comps from the owner.
Loryn Jonelis
2023-05
The staff are friendly and knowledgeable! I love the selection of products. My dog is always happy with everything I bring home.
A. B.
2023-08
The staff here is awesome! Excellent selection of products, including a nice amount of frozen raw food to choose from. The self-wash station was a nice surprise, and it was perfect to use! Well worth the visit!
Mostafizur Rahman
2023-10
It was wonderful experience to meet Pet planet via linda. I am very glad to you, thank you so much.
Mary B
2016-05
I called this store to ask if they had a particular premium brand in stock (Sojo's, an excellent brand carried by most of their other stores which were out at the time). The man very rudely told me I they don't carry brands with grains and I should look into something else, even after I said my dog is in kidney failure and needs to eat this food. No compassion at all!! I guess I'll have to start shopping at Pet Club.
Paul Tolaini
2013-05
I visit this store and the one in Ahwatukee Foothills and always find the staff incredible to deal with. Extremely knowledgeable and always helpful. Their catch phrase is that there is nothing more important than your pets health and its obvious they mean it! they only sell healthy foods and treats! I buy Legacy from them and you wont find a Iams or Purina on the shelves! They really walk the walk! If you want a truly better and different pet retail experience, do yourself a favor and go in.
Nils Thiede
2023-05
This place only carries high end pet food, and its cheaper than petsmart. Very helpful and knowledgeable employees.
A WOLPS&B Way Of Life Pet Sitting & Boarding
2019-05
They were very friendly n helpful! Knowledgeable on dog nutrition, commercial raw foods n its varieties!
mark kelman
2023-05
Very friendly and knowledgeable staff. It's a great store! Lots of products!
Joshua Smith
2018-05
Kind staff, and a new way to think about taking care of your pet. Pet Planet is doing an excellent job.
Kyle (Top Local Guide)
2016-05
They don't sell rawhide or other products that can harm your pet which says a lot. They really care.
T. Jensen
2018-05
Great choice, super nice staff. Been going there for years.
KP
2022-05
Great selection of food and treats with excellent pricing
David W S
2016-05
Knowledgable and helpful staff. Glad I found this store.
Brian Leve
2020-05
If you have a pet this is a good place to buy cat food
Jim Jensen
2020-05
Have good variety of pet food
L Tremblay
2022-05
Very helpful staff.
Debra Allen
2020-05
Variety
Monday | 9 AM-9 PM |
---|---|
Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 10 AM-6 PM |
Sunday | 10 AM-5 PM |
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