4.8 (194)
104 N Montezuma St, Prescott, AZ 86301
(928) 443-8565
thehikeshack.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andre Vriesman
2024-02
Excellent shoe service. I bought a pair of hiking boots here, got them home and they fit less well in my living room than in the store. The Hike Shack took care of me. Sam assisted me trying on several pairs of hikers and ultimately we arrived at the right fit. Thank you!
Robs Primallife Health Coach
2023-05
Great selection of quality gear, knowledgeable helpful staff and dog friendly store. We also really appreciate the fact that the prices are reasonable.Thank you Ella and Sam for your help!
Brown Hat
2021-05
I needed a good pair of hiking boots.I got online and almost bought a pair from an online retailer but something told me to go down to a local retailer and check out the goods in person instead.I went to The Hike Shack (located downtown on the corner of Gurley street and Montezuma) where I was greeted upon arrival by a young lady named “Glory” (as in Glory, Glory, Hallelujah) who is an experienced hiker, and she escorted me to their boot selection section to help me with a fitting.They had all of the top brands that I had researched online in stock! Brands like: Salomon, Oboz, Lowa, Hoka, LA Sportiva, Salewa, and others. Amazingly (for a small retailer) their prices for those brands were pretty much the same as those of online retailers like REI and Zappos! Who knew?I told Ms. Glory that I wear a size 8 but when she measured my feet she pointed out (to my surprise) that my right foot was just long enough to qualify as a size 8.5 She then brought out several models of Oboz, Salomon and Lowa in size 8.5 and had me try them out in their “inclined obstacle course” to find out if my toes touched the toe box of the boot when my feet were in an incline position as I walked downwards the obstacle’s downward slope.This is a very important thing to test for, because if the toes are able to touch (even lightly) the toe box of a boot as you hike down a steep trail then you will have a condition called “Pistoning” taking place. Pistoning is when the nails of the toes are subjected to blows against the toe box of a poorly fitting boot as you hike down a steep trail. Pistoning will cause the nail bed to become painfully inflamed, turn black and -in some cases- even cause the nail to come off.All of the boots that I tried as a size 8.5 failed that test so Ms. Glory then upped me to a size 9 in a Salomon X Ultra 3 Mid GTX which took care of the pistoning problem.I liked the way that the Salomon Ultra 3 felt and asked to try out the heavy duty Salomon 4D Quest which also felt good too but, because I don’t do heavy duty backpacking or deer hunting or camping I went with their recommendation and chose the Ultra 3 Mid GTX for my Prescott trail hikes instead. Ms. Glory even demonstrated to me a different way to lace and tie the boots for a better fit for hiking.She also told me that I could wear the boots inside their store or inside my home to test them out some more and if they were not to my liking for any reason I could just return them for a store credit provided, of course, that they did not exhibit any kind of outdoor wear and tear. However, the boots fit so comfortably that I opted to walk out of the store wearing them right there and then. And, guess what? At checkout I even got a 10% discount as a Veteran!I shudder to think of the outcome if I had not followed my intuition and gone to the Hike Shack for my hiking boots. If I had bought my boots online ( in a wrong and “pistoning” size 8) instead of buying them at The Hike Shack then, I would have wasted a lot of good money on a pair of boots that would have been uncomfortable to wear and would have also been bad for my toenails as well.Internet shopping is convenient but, when it comes to buying something that you’re going to wear it’s best to shop local and in a store where you can get experienced help and also test the item right there and then for the right fit for you.Based on my boot shopping experience I heartily recommend The Hike Shack for your outdoor needs. Five Stars!
Bayport Bayport
2023-12
Little Pip is the goodest girl and the proprietor of the shack. She’s got a great little shop here.
Paul “Skeebs” Skiba
2024-04
Great shop with most everything you need to make your visit to the outdoors comfortable
Adam Goldenstein
2023-11
Went in to get a pair of trail running shoes. One of the guys working brought me out several options in my size to try on and was very knowledgeable about what they carried. Prices were on par with what I found online for what I got.
Tyler Kirkpatrick
2024-04
Go to place to get Kuhl clothing in Prescott. They have a lot of stuff for the space. Love the location.
Diane McGowan
2023-05
Locally owned business. Well stocked with everything needed for climbing, hiking, camping gear. Great if you forget a jacket although expect to pay normal going rates for brand products. The ladies are well versed in many areas and have good knowledge of trails. Friendly service.
Jessica Anetsberger
2023-05
Incredibly friendly and knowledgeable staff. Got fitted for a pair of hiking shoes that are so comfortable! Margaret went above and beyond to help me find the right pair, and even tied my shoes for me when she saw that I had a splinted finger. Thank you Margaret!
Dakotah Brecto
2023-05
Me and my friend came into the store and we both bought climbing shoes. I love them! The two guys that helped us were so kind and smart I really wish I got their names. Thanks to those guys <3 Me and my friend are going to climb the whole world! >:)
Bob Rooke
2023-07
When it comes to finding a haven for outdoor enthusiasts, The Hike Shack in Prescott, AZ, stands out as an absolute gem. As an avid adventurer, I cannot emphasize enough how incredibly positive my experiences have been.Welcoming Atmosphere and Knowledgeable staff.From the moment I stepped foot into The Hike Shack, I was greeted with warmth and enthusiasm. The owners, who are passionate outdoor enthusiasts themselves, exude an infectious energy that immediately creates a welcoming atmosphere. They are not merely shopkeepers but genuine experts who are deeply knowledgeable about the local trails, gear, and all things hiking-related. Their genuine love for the outdoors and commitment to customer satisfaction make every visit to The Hike Shack an absolute pleasure.Wide Selection of High-Quality Gear:The Hike Shack boasts an impressive array of high-quality gear suitable for all kinds of outdoor activities. Whether you’re a seasoned hiker or a novice camper, you’ll find exactly what you need within their well-curated selection. From top of the line backpacks and durable hiking boots to lightweight camping gear and reliable navigation tools, every item is carefully chosen to meet the needs and preferences of outdoor enthusiasts. The owners’ commitment to providing top-notch equipment is truly commendable.Expert Advice and Customized Recommendations:One of the most remarkable aspects of The Hike Shack is the personalized attention and expert advice offered by the owners. They take the time to understand your specific requirements, skill level, and preferences before recommending the perfect gear or suggesting suitable trails. Their wealth of knowledge, gained through years of personal experience and exploration, allows them to provide invaluable insights and practical recommendations tailored to each individual customer. Their passion and expertise go above and beyond, ensuring that every visitor leaves with the ideal gear and valuable insights for their outdoor adventures.The Hike Shack in Prescott, AZ, is an absolute treasure for outdoor enthusiasts. With their welcoming atmosphere, extensive knowledge, and commitment to providing high-quality gear and personalized recommendations, the owners have created a haven for adventurers. Every visit to The Hike Shack is not just a shopping experience but an opportunity to connect with passionate individuals who genuinely care about their customers’ outdoor pursuits. Whether you’re a seasoned hiker or a beginner, The Hike Shack is the perfect place to equip yourself for unforgettable outdoor experiences.
JB Aten
2023-10
The staff's knowledge and friendly service, combined with an impressive selection of top-quality gear, make it a must-visit for any hiker. Highly Recommend!
lifeintheair
2019-05
everything you’ll need for an outdoor adventure all in one place downtown prescott. even wardrobe and outfitting needs. personally liked this belt assortment but recommend the vast hiking and climbing selections.
Carolyn Lee
2023-05
My sales person(wish I had her name) truly was an expert fitter. She has superior knowledge about feet and running and all the different types of shoes they offer. I'm whacking out 6 mile trail runs in my new altras with insert. The foot pain is gone and my 62 year old recently replaced knees love them!
paige collins
2023-05
The sales guy sold me a sleeping bag and sleeping mattress that’s suppose to fit inside the sleeping bag so it does not move around. Long story short the mattress part does not fit inside the sleeping bag and if you are unable to have a mattress in the sleeping bag it’s a very thin material on the back. Even though it’s a 15 degree sleeping bag, if you can’t put the mattress part in the back it is freezing cold. I wish the sales guy knew that the different brands have different size variables. Spent a grand at this place and they will not exchange my sleeping bag I got a week ago when the sales rep picked it all out for me and suggested it… had the receipt not the tags because I didn’t think something like this would happen. Not my fault and I have to pay the consequences. Very frustrating and disappointing.
Donald Shure
2024-04
Remember when healthy lifestyle businesses forced people to wear a mask for their health and safety...... What a joke..... Did you guys do that? Yes you did. What a disgrace to humanity
Matt M
2023-05
Good selection of hiking gear, but can be a bit pricey. We found some great boots for my son at a great price, so deals can be found. Maybe a little light on the clothes options, but certainly a great place to browse as they have some cool and I retesting gear.
Jim Goyette
2021-05
Had a great experience and the best customer service. Our sales woman was professional, knowledgeable and experienced to provide us great recommendations. She worked hard to find us the right hiking shoe fit. I would not have found the right fit without her help and I love the pair of hiking shoes I bought. I think their prices are reasonable and I was glad to support a local store. Highly recommend you check out the store
Bob Wojcik
2023-11
Well stocked for your hiking and climbing needs. Friendly helpful staff.
Nikki Lanhart
2019-05
Very friendly staff! I was visiting my brother and this was one of the places we stopped. Wonderful climbing stuff and reasonable prices. Store is set up cleanly and efficiently. Staff is very friendly(: I wanted a sticker for my car that had Prescott on it, and they happened to be all out at the time. The guy at the cash register was very sweet and helpful in directing me to places that may have stickers. Highly recommend this place. They have camping and climbing gear, along with hats and boots.
Patrick O'Leary
2022-05
Great high quality inventory. Staff take the time to make sure hiking footwear is a perfect fit for you. A real gem in Downtown Prescott. Recommended to us by the staff at the National Forest Service.
Jim Norman
2021-05
My wife and I went in last week to look at some boots. We didn't really know what we were looking for and hadn't purchased boots since 1999.Caleb literally went through their entire extensive selection of boots and explained in great detail the pros and cons of each. What the best boots would be for various types of trails, and even some lacing techniques. The knowledge, friendliness, and customer service he provided was awesome. Thanks Hike Shack! We'll definitely be back!
Josh Norman
2023-12
Great personable service, always have what I need and more
Skip D
2021-05
The Staff is amazing, Regan, Caleb, Amanda & Matt and probably a few I can't remember. My 1st visit to the Hike shack was in February 2020. They fitted me in an amazing pair of Hiking boots. I am new to the hiking world, everyone was so helpful.They allowed me to take my time and were very attentive. I had an issue with the boots 7 months later. They started the warranty process. I am very please to say they presented me with a new pair of boots once the manufacturer approved the warranty. I am so grateful.THANK YOU TO THE ENTIRE STAFF.
Fernando Sanchez
2022-05
Everyone was super friendly and very helpful. The young lady who helped us day with us while we tried our shoes in and was very attentive. First class customer service here! Thank you for your help with our purchase.
John Young
2021-05
Customer service wins the day! With an almost overwhelming selection of gear, the staff was eager to help and willing to work with our needs. We will certainly give them repeat business and send any serious (or even weekend) hikers, climbers or campers.
Tim Jordan
2018-05
The level of customer service is tremendous. From the initial inquiry phone call, to the in-store experience, to the after-sale follow-up have been excellent. I have a very difficult to fit, high instep and Arch, wide center part, with a narrow toe box. Raigan took the time to measure, recommend, and find a product that would fit my foot. Like a glove. In over 40 years, these are the first boots I have had that actually fit me correctly.Their selection seems decent. I was looking for a specific type of boot, so did not explore other options. I know they have different levels of durability of Footwear, from casual hiking up to wilderness trekking capable.Highly recommended!
Ian Blair
2021-05
It's an allright place that has a variety of outdoor equipment. I would strongly suggest doing your own gear research before making any purchases. Bought a water filter without any foreknowledge and only through recommendations of employee. Very much regretted the purchase for the first Month I was on the AT and replaced it as soon as I could.
Conner
2021-05
Great spot for camping/backpacking gear. Purchased 2 Mystery Ranch packs and a couple pairs of shoes, each visit has been wonderful. Intelligent staff, always friendly! Support your local outdoor supplier!
Leo Rich Severns (Master Technician)
2018-05
Great hiking accessories! Excellent selection of hike shoes. I shopped all around for a pair of Merrill shoes. They had them at a competitive price. Went back a couple months later and bought a second pair-they were so nice & helpful!
Monday | 9 AM-6 PM |
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Tuesday | 9 AM-6 PM |
Wednesday | 9 AM-6 PM |
Thursday | 9 AM-6 PM |
Friday | 9 AM-6 PM |
Saturday | 9 AM-6 PM |
Sunday | 10 AM-6 PM |
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