4.4 (2041)
10405 N 31st Ave, Phoenix, AZ 85051
(602) 331-0131
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Blathan Mudder
2024-04
Always a pleasure coming into this store. The manager is super cool, and has a great sense of humor. And the young lady with the fun, pink hair is kind, constantly has a great smile, and always helpful. Very professional team with GREAT customer service.Keep it up, guys!
Debbie DAVENPORT
2024-04
As the weather warms & the shedding of the fur begins, Petsmart had the perfect dematting tool I needed for my furry long hair Rowdy
Heather Wright
2024-04
This is definitely our favorite petsmart! The staff is very knowledgeable and super friendly! The lady that helps with PetSmart charities ( kittens) name denise, is super sweet. I definitely recommend this facility if you're looking for a new for a new baby!
Jennifer Bond
2024-04
They're always amazing. My kitty, Nipsy. has a favorite NEW toy, a CatNip Pickle. Lol
Anel Pineda
2023-10
It's alright. The cashier she's not always the most friendly. I always dread seeing her just because of how rude she is. Dont know her name but she has really short hair. She's there when they open. I do love using their grooming services they always treat Chevy so kindly. They have some good prices depending on what you're looking for and wanting to spend.
Jim Cluff
2023-05
I went in around 7pm for a fish or two for my pond. The selection was much better than other stores in the area. I also got great help from the fish (and other animal) encyclopedias disguised as pretty young ladies working there. All questions and concerns I had and should have had were addressed. The cashier was patient with my mixed up rewards information, fast and friendly. Very good experience and I will be returning to this location in the future.Update - stopped at the other pet store across the street for a deal and got reminded why I come here. Still getting the best service and quality supplies.
Cheryl Mate- Linsday
2023-10
We have a new puppy, I found the best price on Baby Blue here. The staff is very knowledgeable and so helpful. I highly recommend this location.
Terry Musselwhite
2020-05
Took all dogs in for bubbles today. Store staff and grooming staff were great. One of my dogs is shy and didn't want to go through the electric door. A staff member very kindly held the door until he walked in. All staff was very patient with him. Thanks everyone!
Taylor Mathers
2023-05
Let me tell you I found a nice pets smart. Spacious ,cool, pretty well stocked I did however get the doggie back pack at a great price. Couldn't be happier. My dogs new collar is really cute worth the money. Nice safe made products. Thank's pets smart
Sheldon Sturges
2023-06
This is the PetSmart that we've been going to for years and years. They have a great selection of all kinds of pet food, and the staff is splendid. Our cashier today, Natalie, was wonderful. We were shopping for dry food for our fussy German Short Haired Pointer, Baxter.
Stephany Martinez
2023-06
Took my Bichon Frise to get some grooming done and omg he looks so adorable like a brand new puppy definitely will be coming back ❤️here’s a before and after pic 🙂
Domma Black
2021-05
My sweet baby Gloria had a wonderful time here. She scored some cool stuff. Not too much for small dogs but seeing the other animals made up for it. Gloria loved the kitties. We have plans to visit again!!!
Teresa Patterson
2023-12
This location always has what I need and the employees are always super kind and helpful! We recently got a new puppy and between getting things for her and returning what we thought we needed but didn’t end up needing, everything has been a quick and easy process
Roseann Hamm (Rosie)
2023-12
Ruben is HANDS DOWN THE BEST EMPLOYEE YOU HAVE !!! He makes it fun and exciting and man, does he have THE BEST GREETING EVER when you enter the store! I only come here because of him!
Celeste Ruppelt
2019-05
I appreciate PetSmart because they carry an expanded line of cat food and I can purchase the higher quality diet my vet recommended.It is always in stock, too.The stores are clean, the staff happy and helpful, the parking is close in and even the restrooms are OK. It's fun to run in and see owners with their doggies, shopping for treats.
MARVIN ARAGON
2024-01
Very helpful crew working. They have not had pet strollers either not ordering or just don't carry them .
Juan Antonio “JDiddy” Bustamante
2024-02
Again, the service was exceptional. And they care for my puppies. I always bring them here for their baths.
Laura Richardson
2023-09
They have nice people working. All the stuff I need to keep my dogs and gecko happy and healthy. One man recommended a great dog food that is same price as my old one but better quality. Thanks dude!
Dubz On It
2024-01
Nice store with helpful employees to find what you need and quick. In the evenings its not too busy, so being in and out is a fast process.
Farfalla Azul
2024-01
Pets martial staff is great! Very friendly. The store is always clean and stocked up.
Stephanie Stewart
2024-04
Professional vetinary doctors and techs. Very clean store. Reasonable prices.
Lala
2022-05
Got cat food for Luna and cat litter. Luna eats Science Diet indoor 1-6yrs old. She loves it. Slide Multi-Cat Clumping cat litter. We also got some treats, Temptation variety paks
paul redpath
2024-04
They always have what are dogs need.
Hector Richardson
2024-04
Awesome place. I got all my fish here
Emmanuel C
2023-07
Very helpful staff. My first time buying flea protection for our pup had me over whelmed. Thanks to staff, choosing was easier. Definitely patronizing PetSmart for many of our pet's needs from here on out since selection is large.
Sharlot Eisentraut
2023-12
Got a dog, he's cool, funny and weird. Good experience getting the stuff I needed for adoption.
Sonja Garcia
2024-04
The store is clean 👌 🙌🏽 the employees are nice
Shad Crandall
2024-02
Always very consistent and helpful service from staff. I buy my filter medias and aquarium decorations at this petsmart often and am always very pleased. Only reason for the 4 star rating is once in awhile they will close earlier than posted on the door.. not quite sure why. Besides that though very enjoyable experience.
Kelley Miller
2024-05
Take my dogs there for their grooming needs, toys, and more!!
Rebecca A
2023-11
Very clean store, they have everything you need for any type of pet you may have. The associate Amanda was extremely helpful.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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