PetSmart

Matthew Luessen

2024-05

My mother brings our puppy here for grooming and they always do an excellent job! PetSmart also has a Veterinary Clinic called Banfield in some of their locations and if you go online they have a coupon for the first vet visit free! Download the coupon call and schedule to have your furry friend evaluated and the exam fee is free of charge!

James Maselli

2024-04

Adopted kitten saving one life at a timeGreat peopleWonderful kitten

Garold Swartz (Uncle Calvin)

2024-01

Got my Pal Rusty examined and got insurance for him. Recommend!

Sunny F

2023-10

Kayla is AWESOME! My little Rukus was so happy to get his haircut. Besides getting an AMAZING cut, Kayla pampered him with affection and care. It is nice to have the comfort of knowing your pet “RUKUS” is in the hands of someone who loves working with them. Woof Woof Rukus & Family

Maureen Gabriel

2024-03

This one is a little smaller than the one I normally shop at, but I still found what I was looking for and the cashier was super friendly. I will definitely be back next time I am in the area

anayad day

2024-03

I went back in January and forgot to post how great my cashier was! She was very knowledgeable with our questions about dog food.

Taylor Topping

2021-05

CAUTION!!!!!Fish department needs to SHUT DOWN AND STOP SELLING FISH. they must not care about the aquariums like they should. The fish are very ill and or stressed out. But im going with ill for the amount of dead and sick fish in the tanks. Walked out because I will not contaminate my aquariums due to the lack in care of this stores aquariums.

Drew Streeter

2022-05

A great stop in Ahwatukee for your pet products. The staff is knowledgeable and friendly. The prices are competitive and the sales frequent and terrific. It is a smaller store, so they don’t carry everything they used to, but the Elliot store is just a few miles north.

Ronald Mccowan

2024-02

They had a CBD option for my dog that wasn't on the app and was less than I was expecting to pay, which was a great thing! Happy I decided to go across the parking lot

J. fortney

2023-12

Visited to check out the freshwater aquarium fish. Good selection, healthy fish that are well taken care of..... bought several rainbow fish and tetras.... all survived and are healthy.

Rowena L

2023-09

I stopped by here not long before close yesterday (08/29) and the assistant was helpful. He was friendly, communicative and kept an eye out for when I was ready to check out. It was nice to interact with someone that was polite and attentive. He answered my questions, showed me an item I was looking for etc. Great service.

Lisa Browne

2023-07

It's that time of the year, pets paws are dry. Purchased some paw hydrated oil, simply rub the paws and the let them enjoy the oatmeal butter.

Andrew Schaad

2024-02

Love getting the short sale food for our larger dogs. Wish it was available more often.

Misty Squier

2023-09

THe cashier Spencer was amazing and very patient with me and my pet when we were in the store. I was having a hard time finding my debit card when I tried to pay and Spencer did not rush me or get upset. Instead he was interacting with my little dog so I could focus on finding my card. As I watched him while I proceeded through the line I noticed he was attentive to every pet that came in amde sure that he handed out a treat to each one but was sure to ask for the owners consent first. Very professional. Wish I could see him more often when I come into this store.

Scott Horn

2018-05

Staff is genuinely friendly, sincere and very attentive. Wait time is virtually non-existent. I know the littlest member of our family is getting the same excellent care we expect for ourselves.

Mark kevin Vergara

2018-05

Freshly cleaned. Greeted with a smile. Felt very welcomed. Got fish plant but was looking for ghost shrimp. Unfortunately they had got any. But the store was overall clean and knowledgeable. I'd if you want a clean and friendly PetSmart to go-to head to the Ahwatukee PetSmart

Sheila Neal

2023-05

Love the way Kayla handles the dogs. Her grooming was beautiful and just as I asked.

mike monfred

2024-02

Smaller store,but the service is so much better than the big petsmarts.

918 Scott

2022-05

After a terrible experience like usual at Tempe marketplace PetSmart we drove out to Ray road PetSmart. What a difference in service!!! they were also out of the product we were looking for but Ken actually went in the back for about 5 minutes looking for it and then came out chase down a scanner scanned the tag to locate it and told us which stores had it. Then another lady called and had them put those bags aside for us. Now that's customer service the way it should be.To top it off we stopped at the Banfield desk and spoke to Shae who was an outstanding individual and went out of our way to make sure that everything was updated on our prescription card for our pet. THANK YOU!Update:. We revisited the store today and they had everything in stock unlike the other PetSmarts. Once again they shine!

J W

2024-01

Good service and had the food for cat and dog needed.

Gabrielle Stork

2023-05

A very patient clerk was running the register last Thursday when I came in. There was an elderly woman at check out in front of me struggling to understand her prescription requirements for the food she was trying to get for her kitty. The cashier was extremely professional and helped her get what she needed. The man behind me was huffing and mumbling under his breath the entire time to hurry the F$ up. He said this more than once. It was pretty clear he was upset from even 20 feet away. Your cashier showed excellent customer service by not rushing or acknowledging the nonsense that was going on behind me. They clearly thanked me for my patience as I made my purchase, again remaining professional. I come from the ER, where people get to be rushed but we still must remain professional. If they ever need any type of professional recommendation, let it come from me!

April Bosley

2024-01

Always tells me the news of my pets appointment and always on time and speedy.

Paul

2024-03

They sell Royal Canin cat food here. We're glad.

Kingdom Kid

2023-05

Reception was very friendly and helpful. Another employee came by and acknowledged me by asking if, I had been helped. Which I had already. Was just waiting for the receptionist to finish getting everything needed for my visit.It was my very first time going there and had to travel 20 minutes from my house and just the customer service alone made it worth the trip.

Jessica Carman

2023-11

Ryn Rocks! She grooms my dog and is so great at it! Very kind, very professional. Thank you Ryn!

Jade Love

2023-11

Groomers did a great job!

Karebear K

2023-05

The workers here are pretty friendly which is great, but I am concerned for the fish & animals though. The aquatic plants I purchased died within a week. One of the fish I purchased died within a day. Great place for picking up dog & cat essentials, but I wouldn't recommend purchasing fish or other aquatic animals. It is no secret that larger companies aren't as kind or compassionate to their animals for sale.

Jillian Truant

2023-07

this is a mini / abbreviated store. has limited stock and limited items. however, it seems to always be nice and quiet inside, so if you have a skittish pet this is a good introduction to going to the store for them.

Amanda Castaneda

2023-10

I get my puppy groomed here. They always do a fabulous job and take good care of my baby!

Julianna H.

2023-11

Jake the trainer is awesome!! Really great customer service at this location