3.9 (178)
4239 W McDowell Rd Apt. 24, Phoenix, AZ 85009
(480) 808-2544
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Linda Corella
2023-07
I went for a return & this old lady named Lindsay was rude & started getting loud with me & making faces at me & yelling that i couldn’t return the item. I asked why & she just kept yelling at me that i couldn’t return the product when i was still under the return policy. She just kept yelling at me very unprofessional supposibly shes manager which shouldn’t be worst customer service !!!!!
Nina Gonzales
2023-05
This Family Dollar is on Point with there Costumer service skills, under new management, Let me tell you " JOSEPHINE" is the best at what she does very friendly humble,knows her store, I appreciate you Jo, making my experience at Family Dollar one of the best you made my day!! I will highly recommend your location...Get it girl don't ever change for no one!
Stephanie Baca
2023-09
This store is fully stocked and neatly cleaned & organized! Jeannette gave me the Best customer service!
Julie Maddeaux
2023-05
The store only had one cart available but I saw four carts of trash in the store. When I asked the girls working about this situation they were rude. Family dollar needs to do better customer service training
Seanna Fierce
2023-05
the store has very bad customer service. The cashiers don't know the difference between a purse and a backpack. And the manager of the store is no help whatsoever. The cleanliness of the store is ferocious. They need a whole new crew for this store very disappointed I've been coming here for years. And never had a problem with my purse. So I'll be going elsewhere for now on
Debra Glass
2021-05
It's sad that the store is so convenient and yet I can find much of what I need there. No baskets, and don't wonder where they all went. Got short changed $10 but it's hot and after lugging everything I just bought to the car and unload it at home I didn't feel like driving back only to be told it didn't happen. Just buy less next time, take my time regardless of how long of a wait or how many more people are waiting behind me. Just be watchful the next time.
Lila Cruickshank Lahola
2018-05
Manager stands next to the door playing with a bouncy ball instead of opening up another register. Everybody there is pretty unpleasant and unhelpful. They do have some good prices and a nice snack selection though.
Agua Pure
2022-05
Worst customer service, place it’s dirty inside and out windows are dirty smells real bad like pee, over charged me for one out of my 5 items.How can this store be so run down...Please send a district manager to over see this please, I know you all can do better
Spngirl4ever Scd
2022-05
The employee was rude didn’t answer my moms question she ignored her. We were talking about why we don’t go there it was because of the bad work they do there if I could give 0 stars I would
Sade Manygoats
2018-05
Staff extremely rude.. the lady called me a stupid broad told me to get the f*** out of the store because i had my service animal with and told me it's not a pet store. I told her I would contact her manager, when another lady from one of the isles came out and happened to be the manager and just both started laughing.. I WILL NEVER GO BACK TO THIS FAMILY DOLLAR... I can not believe the amount of disrespect some ppl have especially in a business...
Dawne Bagley
2019-05
I shop Family Dollar occasionally when I want convenience. It's open later than most dollar stores not as crowded as bigger stores with some good sales. Staff at most locations I visit are very pleasant.
mokona star
2023-05
The manager was very helpful and helped with adjusting the price on an item that was marked wrong. Will shop again.
Los Zamarripa
2019-05
Terrible experience, Just pulled up to the store didn't make it in bc , this guy walked up to our car tries to get in, we had to call the cops. Cops tells me it's bad neighborhood a very bad area. First and last time I'll try that at that location. Drunk guys outside and that random thing right outside there doors we didn't even make it in the store 👎
Soncheray Nguyen
2018-05
I am PUBLICITY LISTING 24 SEVEN AND I DO POSTED UP GOOD I know retail like a million bucks So if something ain't right at your store online or in person. WILL BE NON TOLERABLE THANK YOU AND GOOD LUCK.
Joanna Lyons
2019-05
This is my favorite Family Dollar store.I know every employee at this store and they are more than willing to help you out.I would highly recommend this to anyone.
Marco Zamora
2021-05
This place is ok but the only problem I have is them closing early all the time their signs say 10pm and they close at 9 instead. Either change the sign or stay open like you’re supposed to.
Joanna Kelly Lyons
2021-05
I found everything that I was looking for, the employees were Absolutely wonderful and were fun to joke with.I would highly recommend this to anyone.
Troy Morgan Sr
2019-05
Absolutely terrible. The manager was hollering at a guy telling him to get out . Just was a extremely bad experience. They had no tact nor did they care about the experience of other shoppers. Really unprofessional store
Rose Quintana
2019-05
cashier friendly but they have no grocery carts. I had to carry my milk and laundry soap and my kid. cashier said carts were all stolen.!
paperarcher
2022-05
Ive been to this location many times and it always seems to close its door well before closing hours not a happy camper today.
Daniel Woods
2019-05
it was a disaster in there everything was falling off the shelves. Not to mention the clerk got into an argument with the customer in front of us.
Yolanda Terrazas
2019-05
Trying to walk into the store they have the door locked only have one door in and out then you need to learn how to stock their shelves
Jason Bills
2018-05
Nice place to get emergency supplies
Wendy Crea
2017-05
The store is always clean and I can usually find what I need quite easily.
Lizeth Rios
2018-05
THE MOST RUDE FAMILY DOLLAR MANAGER NAME ''SOYLA'' I BOUGHT A HEATER FOR MY KIDS ROOM THAT DID NOT WORK AT ALL AND SHE SAID DID YOU READ THE POLICY NON OF THE STAFF TOLD ME TO READ IT SINCE THERE IS NO RETURN
Raiishon James
2019-05
Great experience...lots of things to look at..customer service was nice..
Novela Rebollar
2023-05
I needed Wd40. Went here. I got a generic name brand.
gal axy
2018-05
Forgot how many things are at family dollars store found what I wanted and more will definely sho there more! GREAT!
Rene Estrada
2022-05
Alot of everything there , one stop shop! Friendly Customer Service
clown bastard
2017-05
I love the store manager , the rest of the crew can suck monkey a** :)
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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