3.9 (191)
3555 W Van Buren St, Phoenix, AZ 85009
(480) 375-2048
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
TORI
2024-04
4/11/2024 @ 4:30pmI went to see if they had the clearance item that I had found while I was at another location. Before going to register I asked the manager that was stocking on the floor she said yes. As I was checking out the cashier was rude, I showed her the items were a clearance itemShe rolled her eyes and told me they don't go off the website. I asked her then what's the point of the website and I just asked the manager. I sure wouldn't of taken these items if they weren't. The cashier shouted to the manager that they were showing as clearance without looking up or coming to the register the manager shouted back, WE DON'T HONOR ANYTHING FROM THE SITE EITHER PAY WHAT'S SHOWN OR GTFO. I left
ireland mewhinney
2024-04
Short older lady with curly hair extremely rude talking disrespectful in front of customers I don’t recommend this place I’ve even heard the main manager of the store talk to her employees and cuss at them like they were children.
Cody Kozee
2024-05
It sucks their employees are extremely obnoxious. Rude and arrogant.
Sillee Palma
2023-09
I was there around 8:30 am 8/172023. A man walked in while I was there and he told the clerk he was going to grab something to eat because he had not eaten in days. She 1st told him to leave his backpack at the counter & he said he was going to grab something to eat. She told him no & to leave. (He had some money on him not a lot) so she assumed he was going to steal food. So I went outside & asked him what he wanted. And he said anything he didn’t care. So when I went back inside Marquita the employee told me she would not ring me up if I bought him food. I said why it’s my money. And her statement was I was putting her in danger. Tell me how buying food for a man who left the store was outside not causing a scene putting her in danger. I told her she needs to have compassion for people & she said then take him to McDonald’s and buy him food. What the hell? She was so damn Rude & I go there a lot to this Family Dollar. She didn’t have the right to not sell me other items because I didn’t do anything wrong or cause her any trouble.
Dennis
2023-07
Horrible store Junkie. the lady at the cashier act like can't talk can't say hello. Horrible horrible. Not even putting forth any effort. I was in there a little after 6 PM today's Sunday.6/18 The junkiness of the store reflects the people who work there.
ByrdMan
2023-05
Good prices and pretty clean! Service is good too. I think the woman that helped me was Taneesha.
Eric Parke
2022-05
👋HELLO👋!!!😲Not to be much of a "wiseguy" here, but one would think that a multi-billion dollar company, that pretty much corners the market in it's area of technologies, such as Google, would account for the open for business hours when one is asked to write a review for this particular app...??? I just happened to be dropping a friend in that area for his work, and my morning coffee came late today... their parking area seemed tidy and this particular location LOOKED VERY SECURE, with a steel reinforced gating pulled tight and locked with thick chain, but other than that...Sorry Family Dollar, but have to keep things level with 3☆'s, and a Google Maps.. scratch of the head🙄🏳...Have a great day! ...and BeWell!😎
Nick Gunter
2022-05
They're really friendly here, it's really clean. The stock is usually pretty decent and if there's something empty there's usually someone on their way with the Box to restock it they stay busy but they take care of the place and they're nice they remember you
Petra Rocha
2023-06
Store workers could be a little more friendly and there's not enough parking space.
Teanna Abeel
2023-05
I love this store the employees are always nice and they help you if you need help. I just moved to this neighborhood and I love this family dollar I’m in there everyday
Mike Grimler
2019-05
Not a bad little store. It's like a miniature K-Mart. The couple of times I have been here, it always seems understaffed. I say that because some, not all, of the isles are real messy. They do have great prices and a wide assortment of goods for sale.
Novela Rebollar
2023-05
I went to get dog food, Kibbles and Bits minis only 4lb bag. my pitbull hair is coming out this summer. I think she can't eat bone treats. She itches herself. 🤔
Clarissa Vang
2021-05
Just like any other store, its quiet and has a lot of options when buying products. Just have to be cautious when leaving the store or entering due to some of the homeless people in the area. Some are a little aggressive when asking for help.
Joshua
2020-05
Attitude is everything. Closing shift clerk tonight became extremely irritated and rude because of a problem with their technology not correctly reading GPay. It's not the customers fault that you're Tech is faulty or on the fritz. Patience is a refreshing quality, in this experience, extremely lacking.
B Chan
2020-05
Wish I can give this place a ZERO starThe cashier here was really rude and very impersonal. I was waiting in line and she let TWO people cut in line and assisted them while I was waiting to be next in line. I don't come here very often but now I'll be taking my business elsewhere. Anyone reading this. AVOID this place. Unles you prefer rude service.
Brian Hunt
2023-05
Decent store, most things in stocks unless you need a phone for a landlines, I know I know when was the last time you seen a home phone line?
Ryan B.
2019-05
No customer service, store was a dissaster, I asked where something was and nither employee had a clue and didnt bother looking, or helping me look, so I just kept searching until I found what I was seeking. Pretty sure theres other family dollars or dollar stores not far from here that youd be much happier with
moco li1
2023-06
Extremely allergic to cat's they just let animals come in & jump on the Counter
D' MO-RA
2022-05
If you go in to purchase something check the price what's on the Shelf is higher at the register they're ripping people offI've already made a phone call to weights and measures.
IS IT WORTH YOUR TIME ? “THE TRUTH”
2022-05
There pretty cool here they help when they can but it gets pretty packed and it’s worth coming to if you need something in a pinch
Hannah Stella
2018-05
I love it because there nice people and they talk to you and I love the buy stuff there . and they are friendly staff and they say hello .I like it here and I love go shopping at the family Dollar store. Thank you for everything you did for me .,💙,😏
Tani Odle
2017-05
I really like the Family Dollar because I am retired and when your on a budget you have to save the best you can and Family Dollar helps by not over charging like most other store's.
Carolina Avila
2023-05
Family dollar update your hours since store starts closing at 9:20PM when on internet it says 10pm .
Dorothy Paxton
2018-05
Not a bad place to shop. I dont but electronics there. But other then that it is nice
Cecilia Shetty
2017-05
Good place to shop. Small but it has a little of everything. Great sales.
Susan Acuna
2018-05
I like to go to this Family Dollar on 25th and Van Buren it's always clean and the girls are nice and it's not packed
Jesse John
2019-05
I wasn't at Family Dollar I was at Coinless laundry so my phone just assumed because it's near, that I'm at Family Dollar. This app sucks.
Rocio Martinez
2021-05
I like this store, clean well organized and nice employees
Tara Torres
2017-05
Great staff huge variety and good prices. Also like the fact they are open until 10.
Ronda “RJ” Pulse
2021-05
Didn't go there, went to American Eagle auto sales and we bought a truck 😁
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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