4.6 (582)
591 W 4th St, Benson, AZ 85602
(520) 586-7345
bensonace.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Isom Chapelle
2024-01
I come here often. This location has the most helpful and cheerful staff you'll ever encounter. Thank you 🙏🏼
Michael Murphy
2023-05
Always fun making people laugh with jokes and reading random zodiac signs. We make The public fun lol 😂. Today's staff were helpful with electric questions
De Van Zee
2024-01
Great place to find that repair part your needing. And very helpful associates.
Leslie Yowell
2023-12
Close by and they have a lot of items. Saves driving over 30 minutes to go to Lowe's even if they are a little bit more expensive.
Meredith Davis
2023-05
We made it to Ace just ten minutes before closing to have a paint color matched. We would not have been surprised if the folks working there felt a little put out by our timing, but if they did, they certainly didn't show it!We were greeted with a smile and directed to the paint section. The associate there cheerfully helped us determine the correct sheen and carefully analyzed the color on our sample. She even put a spot of the mixed paint on the sample to verify the match.We were checking out after closing time but even so, all of the associates were very friendly and professional.We were very impressed by and grateful for the expert service we received even though we kept everyone working in the store late.
Kristine
2023-09
Great store. Amazing staff. So helpful and knowledgeable . Every one knows where everything is in the store. Staff acts like your own personal shopping assistant.
sasha prokopchuk
2023-09
Everyone here is a master at their craft. I have never gone here needing help at NOT gotten it from someone who was an expert. They're all amazing at what they do and happy to do it on top of that. Love it.
Bob Cleaves
2023-12
Very well stocked hardware store that is staffed with very knowledgeable, friendly staff!
Denise Gantar
2023-12
Everyone is so friendly. There is always someone there to help you if you need it.
Billie Brannock
2023-05
This Ace is great! They hire the old-timers who will bend over backwards to help you! We love that! Great attitudes and the store is pretty well organized. Fees can be a little pricey, but for the most part doable. No complaints and we love their great customer service!
Luisa Sherman
2024-01
Very good selection. Helpful staff.
Steve Campbell
2023-05
This hardware store has more than most Ace Stores. The staff is standing by to help everywhere in the store. I have been there several times and always get what I need. Being a rewards member is the best and Ace has offers at most of their stores across the country. ACE Is the place!
Steve Marlatt
2024-01
Good customer service and lots of knowledgeable staff. Mike is amazing with anything electrical.My latest visit was with a riding mower which I thought might have major problems. Within a few minutes of my arrival, Nick had it diagnosed and I was on my way. Recommended!
Doug Hicks
2023-10
Always a friendly face to greet you and help you with whatever you need. Great customer service!
Rich Cormier
2023-06
I shop at this ace throughout the year and I've had 3 bad experiences here. The latest today is having a front end person call a staff member in the back to watch me so I don't steel a tool, when in fact she could have mentioned when she talked to me about the tool I was going to purchase. When I confronted them about this, they said well all ace hardwares have this policy. So they couldn't just explain or lock up tools? I WILL NEVER BUY ANYTHING AT THIS ACE AGAIN. AND AM FILING A COMPOLAINT WITH ACE CORPORATE!!!
Ashin Sandimar
2023-05
I have been there many times. Sale persons are ready to welcome and ask me what I want. They know other substitution if what I want is already out of stock. They are real experts. Make me happy.
Mark Corbelli Sr
2023-05
Everyone here is extremely helpful. I've gone in with some pretty difficult shopping lists (lists for missing parts on items purchased from the internet). They made it so much easier than having to return the huge items and I just got reimbursed from the companies I bought them from since I had a receipt, that'll teach them! Hahaha.
Kathy Costa
2023-05
When shopping here, they are always friendly and helpful. This time I had a problem I was trying to fix. Right away someone showed up to help. He came up with a solution a little different, and better than I had. They are good at thinking outside of the box.
Lord Ewen (NCISS)
2021-05
This store has both friendly & extremely helpful staff. When I go in to look for supplies, I am Always greeted by beautiful girls who smile and ask me if I need any help. The guys are always willing to show me where things are, help me carry my things and the pricing is more than fair market prices. This store is where I always shop for my ranching and domestic needs.Thank you BAH
Deb Lorance
2023-05
The staff is very helpful and friendly. They have a large inventory. We are happy to find what we need. A++
Anna Sanchez
2023-05
Good service and friendly staff and plenty of products that anyone could need!
CarolLee Erskine
2021-05
Love this Ace! It's sometimes a bit of a wait to get help from someone on the floor but it's worth it. It doesn't appear to be understaffed. There are just LOTS of customers with questions and people seem ti wait patiently. The staff is friendly and very competent. This store is better stocked than those in nearby larger cities!
Kelly Glen
2023-08
Very well organized store. Very nice and kind people who work here.
U.S. Nomad
2023-05
Super helpfully staff with a large variety of items they one might need. Definitely worth the trip to checkout if you need stuff.
Russell Woods
2022-05
Went in to buy some paint. Girl at the paint counter with Yuliana very attentive very polite very funny. I would go back to that store just to be out by her again she was so nice and polite everybody else ain't polite to but she was super nice! Very nice experience recommend it to everybody. Thank you Yuliana!
Dan V
2021-05
Super helpful employees!I've been to this store dozens of times and to several Ace stores in Tucson.This store has HANDS DOWN ten times better customer service than any of the 5 stores I have visited in Tucson. More employees and much more helpful!Fantastic selection of everything- stocked to the rafters.
joshua thompson
2023-05
Ordered sun screens for most of my windows. The cost was a lot cheaper than Tucson and even sunscreensdirect.com website. I can't wait to see the finished product. Excellent customer service from Keith.
Ontogeny
2022-05
Been coming to this location for the past 10 years. Well stocked on most items. Always friendly and courteous staff. A really nice neighborhood store.
Adiggity421 HarpDogg
2022-05
It's somewhat of a throwback as is the best advice, customer service, and products locally available here in Benson. It's a wonderful store ran very well and albeit a little bit more expensive than Home Depot but what you save in doing the job right the first time because of their wonderful advice and know how makes it well worth the difference in price.
karen macdonald
2021-05
I usually have a great experience. Today not so much.I nicely asked a woman where the keys were made, she was setting up an endcap for "round up". Never looked at me and in a sour tone said, "over there" and just nodded her head. I think I will do my business at the hardware store. I must have been a bother...Thank you for asking...
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 9 AM-5 PM |
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