4.6 (230)
43965 Sterling Hwy, Soldotna, AK 99669
(866) 387-9070
kendalldcjrofsoldotna.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lindsey Wilson
2024-04
Great customer service 👏🏻10/10 recommend Jorge Garcia. I said I needed a new car and Jorge got to work finding me the perfect car that checked all the boxes and perfectly within my budget. He and others went above and beyond to make sure I had everything I needed while there today and worked to get me a deal I was happy with.Overall very pleased with the customer service atKendall today. Go see Jorge :)
Jackie G
2024-03
Amazing service! A big thank you to Keith Myers and Travis Bennett for sealing an amazing deal on our new truck. I'd highly recommend this dealership & especially these two gentleman! They were extremely efficient and everything went smoothly! I'd recommend them to anybody (:
Жизнь в США Дом на колесах.
2024-03
I came to buy a new car, waited 4 hours for the paperwork to be completed, and in the end I was told that I needed full insurance. I agree. But how will I do this? Kendall doesn't do this, and where do I get insurance at 7:30 pm? After 4 hours I have nothing. Thanks for dropping my credit rating. And I killed my time thereTomorrow I will go to Kendall to cancel the deal, in the end I lost 4 hours of my time, instead of resting after work I sat in Kendall’s office listening to all the nonsense of different employees. I also tried to exchange my old car for a new one. These guys assessed my 2008 Ford Edge Luxury with 180,000 miles on it,for only $750. This is funny, tomorrow I can sell my Ford for 2000 bucks in 5 minutes. Yes, it has shortcomings that any car has after many years of operation, but guys, 750 bucks! You are scammers.The next day, in the morning at 8 o'clock I was at the dealer. Last night my car was taken out of the garage and prepared for sale, the engine was started and the car was parked on the street. When I arrived in the morning, I foundthat the car stood open all night with the engine running! This is fine? Not a single stupid manager bothered to turn off the engine and lock the car when leaving work. The new engine with 16 miles on it ran at idle all night.
Thomas Angleton
2023-11
I bought my Ram 1500 from Kendall of Soldotna in 2013 and never have taken it anywhere else for regular maintenance or service work. The folks in the Service Department are very friendly and courteous. The shop personnel are great, especially when the truck is just due for the oil change, they get it in and out while I wait. I even take my other Ford F250 truck in there for oil changes.
Nolan Kniss
2024-02
Shout out to Service Advisor Daniel and Mechanic Calvin! My family and I couldn't have asked for better customer service!While driving from Homer to Wasilla (middle of winter) my Ram notified me that I would be going into limp mode in 150 miles. Able to get to Soldotna these two guys got us in, diagnosed the problem and had us back on the road the next day. Calvin explained the issues and ensured the repairs were completed allowing us a smooth ride home. Daniel coordinated transportation to and from a hotel, all the while keeping us updated on the progress of the repair. We couldn't have asked for better hospitality and customer service. Thanks a ton!!!
Dale Robinson
2023-11
Sam and Daniel were able to get my 4wheel alignment done earlier than promised, and for less than I expected to pay. They arranged a ride for me to and from the service department. None of my wheels fell off my Jeep on the way home so I couldn’t be happier. Good job.
Lanine Brown
2023-11
I had a wonderful experience with all involved ! Mike Love and Travis were exceptional, very welcoming and there was never any pressure. There was always someone to open the door and great you and it felt very genuine. I would recommend going to Kendall in Soldotna to anyone !!
Christian D
2023-06
I factory ordered a tough to get vehicle through these guys and although limited, it was one of the most professional experience I’ve had with a dealership. Due to unforeseen circumstances though I wasn’t able to move forward with the deal and had to cancel. Jorge was the salesman I was working with and he was very prompt and polite and professional and most of all very understanding. If you’re considering going through them I’d highly recommend it.
Ariel White
2023-06
I had been searching all over Alaska for a reasonably priced car with everything I’ve wanted. Remote start, heated seats, hands free lift gate, blind spot monitoring etc. and just when I had given up hope I got a text from Kendall Toyota. They got me in touch with Keith at Kendall in Soldotna which had a brand new Jeep with everything I wanted at a stellar price. Keith worked with my husband and I when I thought our chances at getting a car now were slim to none. Keith even worked it out to where they would ship the car to Fairbanks and pick up my trade in here from Fairbanks. Absolutely amazing and such a weight lifted off my chest. I’m so happy with our purchase and highly recommend them to anyone who wants to work with a dealer who is actually wanting the best for you, not themselves. 10/10!
Brett Reid
2023-09
I had some issues with my truck while vacationing on the Peninsula. The team in the service department really went above and beyond when receiving my vehicle and had it back on the road in minimal time. I cannot thank them enough for salvaging our time there and would not hesitate to recommend them.
rhett jackson
2022-05
First thing I am proud to shop local to our home town. Chris and Jorge knew what I wanted and needed for my family and they found the perfect rig. Our new 2021 ram 2500 mega cab is flawless and beautiful. Thank you guys for everything we will be back again. Not to mention the attention to detail and patience that the crew has at Kendall really is the best game in town.
Jason Owen
2023-11
Great customer service. Treated my kids and even my dog awesome! Mike Love who I’ve used several times is great to work with. Very pleasant experience.
Beckie
2023-06
Was a painless experience, was offered beverages while waiting on the paperwork, relaxed environment. Even got to take the Jeep through a good sized mud puddle on the test drive. That's what Jeeps are made for so it was nice to take it slightly off the main road!
Joseph Miller
2022-05
Keith and the Kendall group helped us secure a vehicle when new cars were hard to find. We didn't have to compromise on what we wanted. We placed a deposit and the vehicle was delivered in a few weeks. Great experience for purchase. The vehicle itself is very nice. Renegade Trailhawk edition. Small SUV that is loaded and has a great feel. Back seat a little small for taller folks but that's to be expected for this class of SUV. Only had it about a week now but so far no issues or complaints. Keith has already followed up and checked on us which was nice. Probably one of the best dealer experiences we have had over the years.
Robert Beck
2023-12
Sam in the service dept. is Awesome!!!!Went above and beyond to get me back on the road safely.Very knowledgeable and great attitude.
Eddy Gomez
2023-11
Amazing work and extremely friendly environment. Sam in service was very helpful and went above and beyond. (She deserves a raise:D)
Aimee Harrison
2023-05
We purchased a vehicle at Soldotna Kendall. Jorge was very knowledgeable, and helpful. Found us exactly what we were looking for at a great price! Keith was very helpful as well. Highly recommended.
Eugene Pak
2023-05
Jorge with Kendal Chrysler Dodge Jeep Ram of Soldotna was nothing short of stellar. Jorge is very professional and has punctual communication. I was able to get a price and purchase a truck all in one day.I was dealing with another salesman prior to Jorge and he was THE WORST... I would call and leave a message inquiring about a truck and he would text me, "What's up?" or "You called?". I couldn't get a price from the guy for 3 days...I would've given this company five stars had I not worked with the prior salesman. Moral of the story, work with Jorge. He's the man.
Matt Walker
2022-05
Called and inquired on a Jeep Gladiator one day. It was the only loaded Gladiator left in the state. Talked to Michael Love and felt no pressure as dealerships have the taste for. Got busy for a week and put it on the back burner. Michael reached back out to me with a better offer. One I didn't want to pass up. He made the financing easy and was ready for me to drive down from Anchorage. He walked me through my new Jeep and showed me things I didn't even know from research. Great guy!! The process was fast and painless. No sitting in the dealership for 4 hours just to buy a car. Thank you for making it a great experience!! Ill be telling others!
James Coad
2021-05
Always have great service here. The technicians go out of their way to explain issues, if there are any. Wouldn't go anywhere else. Great staff, always met with a smile.UPDATE 9-22-2020We purchased an extended warranty upon purchase of our truck. I'm totally impresses with the service we receive when we do have issues. My hats off to Mike Gardner, he has shown us that he indeed cares about the service received, staying on top of each matter addressed. Thanks MikeWanted to ad, was having an oil changed. Tech came back and said he noticed steering fluid under truck on gearbox. He went out of his way to locate the problem. Could of been a expensive problem if not caught early by Clyde the tech. My thanks to you for being a great service technician.
Lynn Wilson
2023-11
I had a very good experience. Justin was very helpful and answered my questions even though some of them came after hours.
Thurston West
2021-05
This was the best car buying experience I’ve ever had! I live in anchorage and I had been searching for a specific car for months and I finally found it at this dealership. I worked with Jorge and he was THE BEST. He was completely transparent, friendly, and he communicated very well. He got the car shipped to a closer Kendall dealer and things went extremely smooth! Every other Kendall employee I came across was great also! I’d buy another car from Jorge in a heartbeat!
Ashley Cha
2022-05
Hands down would 100% recommend.I truly want to thank Keith, Adam, & Sammy Jo for going above & beyond. They stayed after hours to wait for my husband & I who drove from Anchorage. We never once felt rushed and the process was smooth and easy even with technical issues with our bank. When I buy my next vehicle through Kendall, Keith will be my go to guy. If I am unable to find a vehicle in Anchorage, I would make the drive just to see Keith bc he was THAT amazing!Thank you all, truly for our badA** truck! We love our new truck and it handled the roads back to Anchorage so well.
Jim Ely
2023-05
Super easy to deal with and low pressure. We love our truck!
Keith Ziolkowski
2021-05
Top notch service and value. I live in Anchorage and didn't really have good experiences with the Dodge dealers up here and I was looking for a very specific model of truck. Adam and his team in Soldotna had my exact truck that I wanted. He contacted me immediately from my inquiry and from that time on it was such a smooth transaction. I never saw the truck and bought a 2021 Ram Laramie over email and the phone. The team was amazing, they never were "salesy", and I just felt an immediate trust. Sallyjo was amazing in their finance department, giving me real information that I could use to make decisions and Keith ensured my delivery of the vehicle to me in Anchorage was everything I needed it to be. They were very responsive and always available to help. I'll be going back to use them for other vehicle purchases - we all know, when you find someone you like and trust that's something important to remember and to share. You definitely need to check them out!
Anthony Wilson
2022-05
Working with Keith was an absolute pleasure. He got me into the exact vehicle I needed. It was actually the most pleasant experience I have ever had purchasing a vehicle. Thank you Keith and Kendall for make this purchase one that I will remember.
amy ingram townson
2022-05
The service center here was so helpful! I was in and out in no time. The found the problem with my Dodge Nitro and fixed it for me quickly so I could get back out on the road. They also let me know that I need a transmission service, so I will definitely be calling them to schedule it as soon as possible! Thank you so much! It was great to see a female mechanic in what is typically an all male industry!!👩🔧👩🏭I LOVE IT!!
Sherrie Arbuckle
2023-05
Great experience with Sam and other members of the service department! In spite of their schedule, they were able to squeeze my Jeep in for a quick diagnosis and repair! Also very helpful and friendly!
Jennifer Myrick
2021-05
Purchased a new truck and just didn’t love it. Went back after about a month and saw a different truck that I absolutely fell in love with. The salesperson Keith and the sales manager Adam were absolutely amazing. They got me into the truck I really wanted without a hitch. I appreciate them going the extra mile for me. Great truck. Great staff. Great service. I would highly recommend Kendall Dodge Soldotna.
Derek Beyer
2021-05
Bought a 2016 Ram Rebel. Had it shipped from them to Fairbanks. Easy to deal with. Fair price for both vehicle and the shipping. Called to make sure everything was good with the truck and when I mentioned the windshield had a crack they insisted on making it right. Overall a pleasant experience
Monday | 8 AM-7 PM |
---|---|
Tuesday | 8 AM-7 PM |
Wednesday | 8 AM-7 PM |
Thursday | 8 AM-7 PM |
Friday | 8 AM-7 PM |
Saturday | 9 AM-6 PM |
Sunday | Closed |
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