Bonanza Bar & Grill

Diane L

2023-06

It looked promising but I really don't care for blasting music during lunch. We had a nice but new server (she told us this). She left us with menus but never looked at us for a good 5 minutes. She stayed at the bar talking to someone. When she finally came to our table I told her she should check her tables more often. This apparently upset her because she stopped being our server after that. Oh well. Had burger and fish/chips. Okay food, loud music and the evil eye from the bartender; take your chances on this one.

Chris Crosby

2023-09

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Zain Ul Abideen

2023-07

I recently dined at Bonanza Bar and Grill hoping to enjoy a pleasant evening with good food and excellent service. Unfortunately, my experience was marred by the incredibly rude behavior of our waiter LEHI , who consistently displayed impatience and a lack of professionalism throughout our meal.From the moment we sat down, it became apparent that the waiter LEHI had little interest in providing us with a relaxed dining experience. We were given barely a moment to settle in before he approached our table, insisting that we immediately place our orders. His tone was curt and impatient, leaving us feeling rushed and uncomfortable.As we attempted to peruse the menu, the waiter LEHI continuously interrupted us, urging us to decide quickly. It seemed as though he had little regard for the fact that choosing a meal is an important aspect of dining out. Each time he approached, he made unnecessary comments about our phone usage, criticizing us for taking the time to browse through the menu options.This constant pressure and impolite behavior significantly detracted from our ability to enjoy the evening. Instead of feeling welcomed and valued as customers, we were made to feel like an inconvenience. It is important for restaurant staff to strike a balance between attentiveness and allowing diners the space and time they need to make decisions.Regrettably, the lackluster service overshadowed the potential of the food, as our dining experience was overshadowed by theunpleasant interactions with the waiter. It is disheartening to see such a disregard for customer service in an establishment that otherwise had the potential to offer a satisfying culinary experience.While it is possible that this was an isolated incident and not reflective of the overall service at Bonanza Bar and Grill the rude behavior of the waiter LEHI left a lasting negative impression. I hope that management takes note of this review and addresses the issue, as exceptional service is a fundamental aspect of any successful restaurant.Ultimately, I cannot recommend BONANZA BAR AND GRILL based on my recent visit. Should you choose to dine there, I sincerely hope that your experience is far more enjoyable than mine, and that you encounter staff who value your presence and offer the level of service one would expect when dining out.

John Kalma

2023-08

Food was a bit expensive, but the wagyu beef was awesome!We were asked to sit in the back due to our group size of six, although no one sat at the table we first chose while we were there....Our service was good and, as mentioned above, the food was very good.Our bill was automatically charged 18% gratuity due to having 6 people sitting together with 2 separate bills.Music was at a normal level for us at lunchtime. We were here as a cruise stop with Carnival.

Saba Nudrat

2023-07

My husband and I recently visited Bonanza Bar and Grill in Skagway, Alaska. While we had a mixed experience, we feel it's important to share our honest feedback.Upon entering the restaurant, we were greeted by Lehi, who helped us find a place to sit. We appreciated his assistance in that regard. However, our initial impression quickly soured. After only a minute of looking at the menu, the waiter approached us, asking if we were ready to order. We politely mentioned that we needed more time to decide and requested the wifi password to explore other restaurant options.To our disappointment, the waiter returned shortly after, once again pressuring us to place an order. We reiterated that we needed more time and were taken aback by the waiter's remark, asking us to stop using our phones and instead focus on the menu. The tone and comment felt rude and uncalled for, leaving us with a negative impression of the service.It's disheartening to speculate that this behavior may have been influenced by our background as a Muslim couple, as we were the only ones of our kind present in the bar/restaurant at the time. We believe that every customer, regardless of their ethnicity or religion, deserves respectful and courteous treatment.On the positive side, we did try the Tuesday Specials, which included a tasty chicken taco priced at $2.50. We also ordered the Nashville hot chicken sandwich with French fries, which was satisfactory in taste and presentation.While the food was decent, the unprofessional behavior and potentially discriminatory treatment from the waiter overshadowed our dining experience. It is crucial for any establishment to ensure that their staff provides excellent service to all customers, without any form of bias or prejudice.We hope that Bonanza Bar and Grill takes our feedback constructively and addresses the issues we encountered, ensuring a more inclusive and welcoming environment for all patrons.Sincerely,A disappointed dining couple

HJ Marshall

2023-05

We were late, and the kitchen was closed.We were fine by that. We were aiming for drinks anyway.We were sitting by the bar welcomed by the local patrons while bartenders busied serving other regulars.It was loud. It was vibrant! People were having a great time cheering, shouting, taking shots and sharing stories.Alaskans were happy to see their “brothers and sisters “from Whitehorse and we were happy to finally be in Skagway after a long three years.Great vibe!

Mariana Cestellos Ramírez

2023-05

It's ok, nothing spectacular. OK food, ok service, cool decorations with dollar bills all over the walls. They have pool table available. There's no wifi available. The food is mostly bar food like burgers and things like that. Had a grilled cheese sandwich. Was good but I worksheets go back. Again, not bad just not great either.

Dianna M

2023-05

Really cool place! They offer quite a substantial menu and have lots of delicious beer. The bartender was personable and fast!We had a really nice time chatting with other tourists and some friendly locals. We recommend that you stop by Bonanza Bar & Grill.Don't forget to try the Spruce-tip beer, it's delicious.

David Weiss

2023-12

Stopped here for a late lunch after riding the railway up into the mountains. It was quiet and they seated us right away. Halibut and beer were very good, and the friendly server spent some time visiting with us and filling us in on summer life in skagway. Reasonable prices for where we were. Will stop again if we get back there.

Aaron Blackburn

2023-05

Yeah, not a fan. From the road it looked fun, but they poked us in the back forgot about us. It took forever to get drinks or even order. When the food finally came, we were missing stuff and nobody checked on us or seemed to care. After way too long we ask for the bill and left. I got the feeling this was more of a local's only kinda place. We were obviously with a large cruise ship and I get it - that made everyone busy, but if you are 'too' busy just say so. We could go some place else. Don't poke us in the back and not do anything. We were hungry and had a ship to catch. You must know that. We aren't local and you can see the ship from your front step. Communicate better so we don't get in a jam.

mdsto diamond

2023-06

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Keith Landers

2023-08

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PA Pursley

2023-05

We really enjoyed this place! The food was delicious! The drink of the day was tastey! And the service was friendly! Gunnar was attentive and polite! A great place to stop for food and a drink!

Kerry Liliedahl

2023-05

Good is consistently good, music loud, and I'm old, but they play oldies so it's ok. That's my only gripe..probably not worth a whole star off..lolGood salads with solid greens

Amanda Baker

2023-10

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Adam Rogers

2023-05

Great service from a server named Jun. My daughter said the fish &chips were the best she ever had and my youngest son, who is a very picky eater, devoured the boneless wings

Daizy V

2023-05

Me and my husband ate here for the first time. Place was nice and clean. We ordered fish and chips 3 pcs for $22.00 and $4 for a glass of rootbeer. We always order Fish and Chips in other restaurants and the servings are huge. I ate one and my husband gets 2. I'm kinda dissappointed how small their serving was for that price. It's like 3inches of fish strips and the fries looks like of a large fries from McDonald's. To be fair, it tastes good.

Esteban Merino

2023-05

I’ve been there twice. Even when the place was busy, the service was fast and friendly. Hamburger and beer were great. Good location.

Doomsi Something

2023-05

The food was great! We ordered the chowder, fish & chips, and grilled cheese on sourdough. Each dish was delicious and service was friendly

Jenaya Launstein

2023-10

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Brett Bachman

2023-09

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Jamil Zainasheff

2023-06

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Rachael Williams

2023-06

Great music, great fish and chips! It was a very busy day and our waitress was literally running from kitchen to table but she was kind and we got our drinks and food fast! We got sat quickly too.

Marek Wróbel

2023-05

We loved Scagway and this place was no exception! Enjoyed the vibe, good selection of beers and a nice waiter.

Amy Schwartzkopf

2023-08

Our waitress Taylor was absolutely amazing! In addition her support staff (Lehi, whom had his own section, was amazing too!). Not only did our server deliver tasty food, but Lehi took the time to explain his story as a transient employee and how he ended up in Alaska. It was great to get to know a “local” and understand the area!Thank you!Amy SchwartzkopfKid-friendliness: Atmosphere was great for the kids!

SYEDA PEERAN

2018-05

GREAT service, awesome fish n chips. Nice atmosphere.

Randall B

2023-07

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Helen Walicka

2020-05

Large pub in the middle of Skagway which is really only a town with one Main Street. The highlight was the Spruce Tip beer which is only brewed once a year when the Spruce tree is sprouting new growth. Be careful though as it’s 9% so just like drinking a pint of wine!

Eric T

2023-05

Like many others, we were in town on a cruise vacation and needed a place for a quick bite and drinks before getting back on the ship. We were seated quickly at a windows and the food came out extremely fast and was great. Our server was amazing and even saved a little creature (moth) that wandered into the restaurant and was trying to get outside at our table window. She calmly scooped it up and let it out in the street. Gotta love Alaska!

Michael Knackerson

2023-08

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