4.3 (189)
3741 20th Ave, Valley, AL 36854
(334) 768-2231
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shane Anglin
2024-01
Always helpful and friendly to customers, and it is amazing now many different items they have in the store
Mike Hillard
2023-12
The young man at Ace I believe his name was Cruz is sweet and well mannered. He tries his hardest to help you and is very patience. He helped me with my plumbing issue with the help of their guidance counselor (funny to me) they call him pops I love it
Nickolas Wheatley
2024-01
Great place! Very helpful staff! Great alternative to the crowds in the big box store!
Shirley Tang
2023-10
Awesome service! They tinted some old paint I had when other stores I went to refused to do so. Very happy with the result 😁
D M
2023-11
Staff is very nice and helpful. Clean store and fast service.
Diane Martin
2024-04
Employees were very helpful!
JASON LOTT
2023-05
Excellent last minute fix for most do it yourselfers. Most commonly needed items are present & organized in a manner that they can be found easily. Staff is usually busy helping other customers but helpful if get the chance to talk to them.
Kennedy Dunn, Sr
2022-05
14Aug2021. Excellent experience! Personnel were great. I needed some plumbing work done and the young man told me exactly what to do and what parts to buy. I was truly pleased to be able to do it myself without paying a plumber.
KEVIN MCELWEE
2023-05
comparison shopping area stores for piece of equipment, Ace had the best price. great couple of guys there very helpful. a very nice store. i'll be back.
Michael Brown
2023-05
A lot of stuff packed in this GREAT little hardware store. Reasonable prices and a good staff of people. Hometown atmosphere, reminds me of some of the old time hardware stores in the Valley.
Yusra “maa Yusra” Alsadig
2019-05
Oh great little place, everyone was friendly and helpful, I went there to look for bolts to fix my treadmill, I had no idea where to start looking! The cashier immediately got on the case and was able to find all the right sizes for everything I needed and it came out perfect at a very affordable price! Great experience overall, easy parking
Elanda Silmon
2022-05
April is awesome she literally went out of her way to do measurements and even give me some diy tips!!!! Need help go see April I promise you will not be disappointed she went over and beyond to be sure I was a happy customer!!!
Katherine Hodge
2021-05
I have been going in and out of Ace Hardware the past few weeks buying supplies for my son’s 6th grade science project. They have been soo helpful! I want to thank them for helping me out and always being so polite and friendly! Thanks again for the great customer service!!! 🙂🙂
Jeremy Reaves
2021-05
Two employees really stood out to me. They never stopped helping and always made sure everyone was taken care of. That is a trait missing in most stores now a days. Alan and Dylan really went above and beyond. Not just for my family but literally to every customer we seen them interact with.
Joy Robinson
2020-05
Store Manager David is not customer friendly at all he never ask customers do they need help finding anything and when you ask him where is something located he's always so hateful as if he don't wanna help you he always has that same hateful attitude this place is fairly new to the Valley area was so glad to have a local Ace hardware store and then walking in there to his rudeness will make any customer want to take their money else where David is giving Ace hardware a bad reputation and just a reminder we welcome Ace hardware to the Valley but there are other hardware stores
Hannah McDaniel
2019-05
I am so happy the Valley got an Ace Hardware. They have every one of your hardware needs. The staff is very friendly, and the store is very clean. The store isn't hard to navigate around and they have a really cool section when you're standing in the check out line; cool knick knacks. I will be going here for every hardware need.
Donald Patterson
2023-05
They claim to have the items in-store but when you get there.... They don't and claim it is going to be delivered tomorrow. Yeah right...
Jerry Wayne Smith
2022-05
I needed some 4 aught (0000) steel wool, Marvin's didn't have it and stock neither did Walmart went to Ace and the very sweet and pretty young lady wearing the red Ace apron and looked like she was probably still in high school took me straight to it and says there you go how much do you want lol they were well-stocked with 6 or 8 bundles.
Douglas Robinson
2022-05
You couldn't ask for a better hometown hardware store than Ace. If you can't find it on the shelf because of logistic issues due to the pandemic, they will order it and most times have it there on the next truck. The staff is knowledgeable and always happy to help, thank you
Carol Jackson
2023-05
I ordered an item on-line and picked it up here. They were friendly and helpful. Took the item to my car for me.
Daniel Craddock
2023-05
Relatively ok but don't expect the employees to suggest or know exactly what you need.
Melanie Gallagher
2022-05
Friendly always helpful staff. You will not feel lost trying to find what u need bc someone is always willing to assist you without hesitation or anything
Melanie “Mel” Gallagher
2022-05
very nice workers always jumps in to help u with your needs. also good prices. very clean environment
Jay Carmichael
2020-05
Always greeted when I walk through the door to see if I need help finding anything. Great place to go get those home repair items without having to drive to opelika.
Matt Robinson
2020-05
Need more help one person running whole store. 6 customers waiting and the one employee was trying to mix paint and knew nothing about it. Bad experience maybe next time:(
Steven Dunn
2019-05
It's like a convenient store for hardware/home improvement. Need a hammer, some caulk, and maybe some fire ant killer? Why not. Prices are....what you would expect, not too bad and not great either. Need building materials such as lumber or rebar, plants or landscaping material such as gravel/rock, or appliances etc., steer clear and drive another 20 minutes down the interstate to Home Depot or Lowes in Opelika.
Lesa G
2023-09
Love it. Convenient, staff friendly and helpful.
Jason Bucky Etherton
2023-05
This is a very nice hardware store. Whatever I need has at least two options. It's very convenient and local.
Michele Aultman
2021-05
Great Customer Service and product availability. Really enjoy having a store close that carries a few of what you need
Justin Taylor
2021-05
Very nice and clean environment, also the young man that helped me, i think his name was Hunter, was very helpful and polite to my husband and I.
| Monday | 8 AM-7 PM |
|---|---|
| Tuesday | 8 AM-7 PM |
| Wednesday | 8 AM-7 PM |
| Thursday | 8 AM-7 PM |
| Friday | 8 AM-7 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 10 AM-6 PM |
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