4.9 (466)
3415 Hargrove E Rd, Tuscaloosa, AL 35405
(205) 339-6540
adamsheatingandcoolinginc.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kay Luquire
2024-03
Towels, sheets and more bulky items were not getting dry in the usual amount of time it took to dry these items so I called Adams Heating and Cooling. A very personable, efficient, and knowledgeable service tech, Matt, came the following day. He explained everything he needed to do and completed the job within a hour, leaving everything clean and put back in place. My experience with this company was great! Beginning with the pleasant, helpful young lady that schedules appointments, to the excellent service provided by Matt, and ending with the invoicing and a follow up email, this company is all about providing exceptional work and customer service!! I highly recommend Adam’s!
Berta Alston
2024-03
I had a problem with my 2016 Reem Heat Pump when it was so very cold last week. I called Adams Heating and Cooling and Matthew Alderman promptly arrived at the scheduled appointment and was very courteous . He was professional, knowledgeable, and got everything fixed right away. Great service and prices! I am so grateful!Thank you, Matt
Nathan Jones
2024-03
Adams was highly recommended by multiple folks around town. They fit us in very quickly, the technician was professional, spent time educating us about the issue with our system, and then promptly addressed the issue. We will definitely be returning customers.
Carol Sutton
2024-04
I had an excellent experience having one of my units repaired and matinance on both. Wes came earlier than scheduled and told me about everything that he was doing to my units. They are great now and I have peace of mind that everything is working great. Thanks Wes for a job well done.
Ashley Hurst
2024-02
I notified Kayla that works in the office about an issue that was going on with our unit. She was very prompt and had someone coming out to our house almost immediately. Michael came out to check a weird noise we were having with our unit. He’s very knowledgeable and was able to fix the problem. He is a very nice gentleman and should be recognized for his customer service. I am glad we have Adam’s heating and cooling taking care of us.
CJ Zucker
2024-02
I just had my dryer vent cleaned out and Tate came by on time and was super efficient! Then offered me a 15% discount on the job done without having to pay a membership fee. I would definitely recommend this company!
Joe Hamm
2024-05
Adams worked with me to come up with the best solution for me to get my system working properly for the lease amount of money. The installers were knowledgeable and friendly.
Russell Price
2024-02
Matt arrived on time and is very professional. I am writing this review as Matt meticulously cleans and inspects our gas log fireplace to prepare us for an upcoming winter weather event. He is only 10 minutes into the inspection and I can already tell that Adams Heating and Cooling has won me over as a new customer and I will be spreading the word to anyone and everyone needing quality heating and cooling services.
Jeff Voegele
2024-04
Adams Heating and Cooling installed my HVAC system when I built my Barndo. Very easy to work with and very reasonably priced. Their workers were very respectful and went out of their way to make sure the process went smoothly. I later had them come back and install HVAC in my bar room and installed a mini ex into my garage. Highly recommend them for your HVAC needs
Angie Hines
2024-05
Guys were professional and polite, great service!! Great customer service. Highly recommend them over our last A/C company.
Broch Dixon
2024-02
Technician was on time, very courteous, nice to my son and dog, troubleshot problem, had part on truck, repaired on spot, explained what happened and asked if I had any questions. Very pleased with service and will definitely use Adams again because of him.
Kattie Wilson
2023-11
Kim is a life saver!! Sent in a request to our apt because our ac stopped working. Unfortunately they had issues but Kim became a lifesaver and was able to quickly get a technician out to us the next day!! Thank you so much!! And the technician was friendly and was able to do repairs quickly! I highly recommend Adams for all repair needs,
Ruth Whitley
2023-11
Adams Heating and Cooling technician, Matt, installed gas logs for my fireplace. He was knowledgeable and efficient during the process. He came equipped with shoe covers to minimize tracking outside dirt and had a vacuum cleaner for clean up when finished. He explained the steps he took during the installation to assure there were no gas leaks, answered my questions and removed the replaced parts. All work was completed timely, neatly and within quoted price. I am pleased with their service.
Del Whitehead
2023-12
I would recommend and will use this company again when needed. The technician (Michael) was on time, professional, knowledgeable, honest and polite. He will get the job done! I had excellent service from this company . Thanks again to their technician Michael.
ashley bradney
2023-10
Matt arrived right on time for our appt! He was knowledgeable and thorough when inspecting our air conditioning units and fixed our problem. The service was reasonably priced and he even changed my filter. I highly recommend Adam’s cooling and heating!Service: A/C system maintenance
Wallis Higdon
2023-11
I’ve been impressed with Adams from the first time I used them to repair my HVAC. Their seasonal inspection is far superior to the Trane technicians in both professional expertise and, as I seen nothing to the contrary, honest assessment of system condition. Even though I knew I’d be replacing one system, the assessment and cost were below what I was expecting. The timeline for replacement was well within my comfort zone.Services: HVAC system maintenance, Heating system repair
jrnshan Matthews
2023-10
We had our a/c just suddenly stop working late this afternoon. We called Adam's Heating & Cooling & within 30 minutes, Matt was here and got us going again very quickly. Even though it was an after hours service call, the price for the call plus the part we needed was very reasonable. He was professional and took time to explain everything to us.This was our 1st time using Adam's Heating & Cooling and we will be lifetime customers.Service: A/C system repair
Dylan Marcum-Pollard
2023-11
All of the technicians were great and did amazing work, but after a technician came back to fix a problem again that they had fixed a week prior, I was told that I wouldn't be charged again since it was a callback. That was apparently a lie. I received a invoice in the mail and contacted their customer service and was told I'd have to pay anyways. Don't send your business here if you value companies that keep their word.Edit: Just to address their response, they told me that it was rodents the second time I had them come (less than a week later) and told me I wouldn't have to pay since it was a callback. Then, they sent me a bill. Additionally, according to the exterminator we hired, there wasn't a rodent infestation but the exposed wires going from our external ac unit into the crawl space exposed it to the critters from the nearby woods, something that they should know how to protect. I wouldn't expect them to acknowledge that though, considering their repeated dishonesty.
Valerie Hale
2024-04
Yesterday, Adams Heating and Air installed an HVAC system at my home. I am extremely happy with the installation process and the professionalism of the staff.
pam bojo
2023-10
I would highly recommend Adams Heating & Cooling. Our technician Bobby was thorough and professional, kept us informed throughout the service process. We were looking for a new provider for our heat pump services, and we found it. Very impressed with the service today!Service: HVAC system maintenance
Braxton Haws
2023-10
Excellent customer service. I called late one evening just looking to get on the schedule and they scheduled me right away for the following day. Their technician(not sure if I should use his name) but he showed up on time, was well respectful, knowledgeable, and a great help to our solution. 10/10 would recommend, and I will definitely be a reoccurring customer(hopefully not to reoccurring. Lol)Service: HVAC system maintenance
Vawn Ley
2023-07
Matt came out the same day that I called and was quickly able to identify the problem and offer a resolution. He reviewed the pricing and warranty with me, explained the functions of my existing Nest system and introduced me to the the company's priority membership. He was knowledge, professional, friendly and patient with answering my questions. Great value for the service provided and I'm confident that this company will keep my HVAC system running optimally now that I've decided to join their membership and get the seasonal maintenance that they offer.
Chel Davis
2023-09
I had an appointment regarding my A/C unit this morning at 9:00am. Michael Grover, technician, was punctual, professional, and very knowledgeable. He accessed my A/C unit and was quickly able to determine the problems; he explained what repairs were needed in a way that I could understand. He obtained the needed parts to repair my unit and now my home is cool again!! I will recommend Michael Grover, technician, and Adams Heating and Cooling to my family and friends!!Service: A/C system maintenance
LATOYE THOMAS
2024-01
The technician Matt was very polite and very detailed oriented. This is my 4year using them and I highly recommend them..
Red Dog
2023-11
We have used Adams for 10 years. Great work, fair prices and very friendly staff. Our technician, Matt, was great.
Will Holmes
2023-11
Really happy with my service here. The technician (Michael) inspected my HVAC system today. He was friendly, professional and did a very thorough job. The prices are reasonable, too.
Kris Boatner
2023-11
Our technician Matt was very professional and thorough. He kept us informed throughout the entire process. Highly recommend this company to everyone.
Joycelyn Croom
2023-08
The technician dispatched on our call was Tate. Tate was phenomenal! He was very professional and thorough. He responded very quickly to the after hours call and he had the problem resolved fast. I highly recommend Adams Heating and Cooling, and definitely give 10/10 to Tate!Services: Install thermostat, Thermostat repair
Nancy Hubbard
2023-10
Tate arrived on time! He was highly professional and explained everything step by step to me. Adams was very responsive to my needs! I will recommend Adams Heating and Cooling to my friends and family.Services: HVAC system maintenance, A/C system maintenance, A/C system repair, Repair HVAC
Henry Joiner
2023-11
Wes was on time, courteous, knowledgeable, professional and corrected the problem with my AC unit. He also gave me some tips on things to do to keep it running smoothly. Great job, Wes!Service: HVAC system maintenance
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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