Pawn Express of Troy

Caitlin Grider

2024-01

Staff is always so nice and professional!Ms. Brandi went out of her way to make my son's Christmas the BEST! Thank you guys so much!

Steven Davis

2024-03

Pawn Express is the BEST pawn shop in Troy, Al. Big MO, Brandi and crew are top notch people. 10 out of 10 recommend.

Misti Bass

2023-11

Best pawn shop in Troy! Nice variety of items, reasonable prices, great lawaway plans, very knowledgeable staff, always friendly. Highly recommend! Brandi is the best!! 😉

Ghostlyyy

2021-05

Best pawn shop in Troy, not for their merchandise (though they have a great selection) or for any of their other many services, but for the people.Brandy is amazing and always wants to help however she can, she works he’s and treats others with the utmost respectMo is large in both heart and body, he’s one of the funniest people I’ve ever met and keeps meLaughing the entire time I’m there. (And he’s not bad on the eyes either)Other people work there tooSometimes I come just to talk to the staff, love those guys.

Gale Renteria

2021-05

Went in needing help with a big purchase and got just that from manager, Mo Odom. He was extremely helpful, knowledgeable, and overall a joy to work with. I highly recommend their store. They have a wide variety so they probably have what you are looking for. If you go in, ask for Mo. He will get you taken care of. Also, Brandi with an “I” was just as friendly and helpful. You can’t go wrong with Pawn Express!

Jeffery Smitherson

2021-05

Pawn express is like a second family, they are friendly and always there to help. Moe has an amazing personality and will keep you laughing the entire time you’re there, and brandy is super kind and caring. They have a find selection of merchandise and cut you good deals. Been a regular for 4 years and will probably always go here. Best business in Troy.

Emily curtis

2022-05

Pawn express was recommended to me by family members, Completely agree on high recommendation. The staff at the Troy location was the best! Overall experience was excellent. 100% I will be a returning customer & will tell other's this is Alabamas best pawn shop! Ask for Brandi, best CSR ever friendly, fun and the best!

Irene Cuaresma

2022-05

Outstanding outstanding outstanding!!!! We travel all over the southeast to visit pawn shops. The young lady was so great and they have such a large selection of items! I highly recommend this pawn shop. Friendly people and they have great management! I purchased 5 Pandora charms for the price of one new one. I highly recommend! Great job and keep up the good work.

Lucas Kane marsh

2021-05

My wife and I have been long time customers here at Pawn Express. Every Interaction I have with any of the employees here is a treat. They are all very customer service oriented, very knowledgeable about everything they buy and sale, and are always willing and ready to help people. Enough good things cant be said about this establishment.

Michael Watts

2021-05

This is not your ordinary pawn shop, you are not met at the door with the smell of despair and shattered hopes. No you are met with a sincere welcome by the friendliest and most helpful group of pleasant misfits. The inventory is well organized and each employee will answer any question and help you locate that perfect item. And did I mention guns yep got them too

Joshua Odom

2021-05

I’m a repeat customer. You might say I’m like family there. When buying merchandise, I take into account my 57 kids, therefore I usually look for discounts. This is where you find discounts. I may look like a potato, but one day I’ll turn into fries, and you’ll want me then... So, I got a little off track. Anyhoo, if you need stuff and like saving $, try these folks first. Mo is slightly better than the field.

Kaysolovely

2021-05

I rated them one star because I went in trying to sale a game system that I bought from them just a couple weeks prior & he asked me how much I wanted from it. Usually I tell them what are they willing to give me, but he still was asking what I wanted for it. I told him & he couldn’t work with that. I had a Xbox One & he said they’re about 15 yrs old so tell me why they were selling them for nearly $200 but he can’t even give me $100 to sale it back.

Angela Curtis

2022-05

Great place, staff is helpful & friendly, Brandi was the best! Prices are great. 5 stars plus, highly recommend Pawn Express in Troy Alabama.

Allyson Sneed

2021-05

Mo and Brandi are the best two people there! They will help you out quickly and they are always friendly. When you go to Pawn Express and they are busy they are definitely worth the wait. ❤️

lacey peacock

2021-05

I have bought several things from here!! Mostly jewlery, everyone was helpful but I gotta say Brandi is my favorite!! Every time I go I always ask for her!!

Amelia Burkett

2021-05

These guys have helped me out of more binds than they probably realize. I come here to buy, sell, and always have a good laugh. Ask for Mo or Brandi, you wont be disappointed!

Jonathan

2022-05

The customer service at this place is amazing. The staff is always friendly and courteous and more than willing to assist with any purchase. I would recommend anyone to stop and shop.

Dylan Simpson

2024-01

When I walked in the employees were smoking a crack pipe.

Michael Benton

2021-05

The best pawn shop since the beginning of all time. Mo touched me inspirationally as well as inappropriately. I give them stuff and they give me money in return. It's a great place to get stuff your want cheaper than it regularly cost...win-win

Mark

2024-01

The employees are really goodAnd honest 👍

Fox

2022-05

Great experience, prices are great, staff awesome. Highly recommend. Ask for Brandi she's friendly helpful and just a great all around CSR

Rashawn Little

2021-05

"I drove to Montgomery and got 350 for a saxophone that Pawn Express Of Troy refused to buypurchased an abandoned storage unit at an auction in Jacksonville fl and stumbled upon a used saxophone i reached out to pawn express troy and one of the associates told me one the phone to bring it in and they'll take a look I drove from Brantley al to troy al and one the male associates offered 80 dollars for it but couldn't pawn because I grabbed my expired ID by mistake so about 2 weeks later I drove back and and talked with now a female associates who I told I was offered 80 dollars for the saxophone and she also offered 80 dollars as well but after looking the saxophone brand up online USED OR NOT its worth a little over 500 dollars... me having no intrest for it, all I ask was "can we do 100" because its not In the best condition missed a few tiles that sit on the key pads and minor gold fading as all used instruments do "especially woodwind instruments" she called a lady (brandi) over for a second opinion and the lady very nasty told me "we not interested in buying because it would be hard for us to sale". My problem is 2 associates gave me an offer for 80 and just because I ask for 20 more dollars on a sax worth 500, now all of a sudden "were not interested in buying" very rude and very unprofessional. You definitely cant try to low blow everyone i guess the fact that im a young "BLACK "man she figured i just wanted fast cash NOT AT ALL. if I would have sold the sax for 80 like I originally intended on doing they would have restored it for lil to nothing and had it out on the show room floor for 500 dollars bottom line they they'll offer Jesus a dollars for each nail just to sale it to the railroad track for 100 dollars each .

Lawana Guiles

2018-05

My husband bought my wedding rings at a great price here at express pawn.we have purchased several items here and they also have a lay a way plan which is very helpful with our budget. Every one here is very friendly and helpful with your needs.

Shelby Snellgrove

2021-05

Due to the COVID-19 they moved my husband’s date to get the raffle off. Well when we did that. The guy said may 13. And it will be 175 to get it off. Now there saying it 225$. To get it off. My receipt says 175. You’re rude and do not care. I did not renew alone get more money off this gun it was simply move the date because of COVID-19.

Mary Kilcrease

2021-05

Mo. Mo. He has found any strange collectible I have asked for, zero questions. Silver coin with a mythical bird on it. Found. Signed copy of my 6th grade science book. Found. Mo is all ways discrete, and professional. Definitely recommend.

Ardelia “Miss Dee” Walker

2023-05

They always have a variety of things to choose from with great deal...and the staff makes it a pleasant visit every time...Shout out to Moe and Brandy

Kenneth Duncan

2021-05

Very good place to do business! Always some kind of a great deal. Brandi Duncan is the best pawn broker in the world!

M

2021-05

Staff is very friendly and helpful. Mo is the best of them all. It is a great place of business and I would highly recommend them to anyone.

Kayla Gay

2021-05

These guys have so much personality, I always enjoy my experience at Pawn Express!!Also sorry Mo...Team Brandi

Mellisa Frison

2023-05

Love it here. Always there to help and always has good stuff for good prices.