3.9 (299)
3270 S Broad St, Scottsboro, AL 35769
(256) 999-0622
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kathy Kent
2024-03
Could be a good store if they explain why they won't hire you after you applied on indeed.
Danielle Brewer
2023-12
Friendly service, very helpful staff. 100s of sale items, clean and fully stocked store
Jamie Wilbanks
2023-08
The one on broad street is awful!! Cashier was very rude. Internet was down could not take a card tried to pay with cash and could not take $100 bills. How do you expect customers to pay? Ridiculous. Just close down you are useless!!
Misty F
2023-08
Cashier very unhappy person been several times and I gave her the excuse maybe she is having a bad day.. apparently she has a bad day everyday not everyone should work in customer service I know I worked customer service for years, it's hard but no excuse to be rude to someone who is being nothing but nice to you..
Ben Line
2023-05
I've been going here for a while, and this review is probably over due. The people there from Alleta, jordan, Amy and Darlene. And most recently a nice young lady by the name of Hailey. They're always working and moving about super hard and fast. Seem to be possibly under staffed but still manage to meet folks with a smile, and help every customer. DG is the closest store to my house, and having this lineup of staff makes me happy I can have familiar faces and knowledge carrying people help me out. Hailey was super friendly and helpful this past Wednesday and such a sweat person. This store is great, I'm thankful!
Brandy Whitmire
2022-05
This dollar general is clean and well organized. It is convenient to grab many of the daily essentials including beverages, food items, home decor, cleaning products, and much more. My only complaint is the the line can be slow. The self check outs do help speed this process up.
Elliot Watkins
2024-02
I had a fantastic experience here
Tara
2023-05
Broad Street location is horrendous! Aisles are jammed with unstocked items, cashiers are rude, and the self serve/pos machines rarely work. You spend 30 minutes shopping just to walk out without your items because "the internet is down" and there's no apology for the inconvenience just more rude looks and attitude.
Robert P.
2019-05
Older store in desperate need of a renovation. Shelves were well stocked but register had a little line due to several folks with rather full carts of grocery items. The staff member manning the register was nice and friendly.
Brittney Turner
2018-05
Terrible customer service at this location! I considered applying for an upper management position, but before I do so... please someone audit this store and hire valuable employees. Pay the store manager's a decent wage and I know that they will do a better job. Customers do not enjoy extended waiting to check out, or to find an associate for assistance. I was rushed out so fast by the dark headed, tall, goofy guy that wears glasses and his shift leader. . That he upset my one year old baby!!! I ended up leaving with 2-3 items that did not get scanned because he didn't!bag an of my merchandise, and told me that they are closing soon and I would have to leave.. he lied to me about having adult oragel and said, "this is all we have" (it was infant aragel) so I said, "NO and let me go look".. I found the regular kind and he was not happy" that entire shopping trip was absolutely terrible!
Guapa Hernandez
2021-05
Called to simply order 5 balloons... Woman on phone sounded annoyed to even pick up the phone! She sounded out of breath as well... UGH the horror— SHE HAD TO DO SOMETHING! Like... HER JOB!! When I requested five balloons, she sounded like she was about to fall over in annoyance and gave me such a horrible attitude. Do your job- isn’t that what you get paid to do? #CustomerService
Mary Young
2023-08
Love shopping there,better than Walmart even.
Lydia F
2021-05
Employees are nice, store is well stocked...prices are good, love everything about it BUT ONE THING...NEED TWO CAHIERS WHEN LINE GETS LONG....TWO REGISTERS THAT CAN TAKE CREDIT CARDS...THE WAITING LINE IS RIDICULOUS
Bryan Baggett
2018-05
Extremely happy and helpful staff but always so short staffed seems like the company would care more about their employees after all one person can't possibly be at the register constantly and sticking as well ...... come on dollar General treat your employees with respect and over turn will be a thing of the past.
Mandalynn
2019-05
I give it more stars but the idea the girl waa eating at the register while checking customers out was not something one should be doing, otherwise the store is great.
Sandra Scott
2022-05
Update:Guaranteed sales increase: Stock the store. If it's not there it can't be sold.Problem stocking many items I need. I have to go to WM for so many items I just as soon shop there than have to shop 2 places.
Tommy Redwine
2019-05
This Dollar general is the worst store . My family has been shopping there for about 3 years . Not any more . Constant problems with the credit/ debit card machine , never enough employees to handle the amount of customers . They can't keep employees , cause they all end up quiting , especially the ones that are good with the register . Some employees complain to the customers about how busy they are and that they can't even take there breaks . I blame piss pore management . I won't be shopping there any more .
Matt King
2023-05
Haily Hess is amazing, great costumer service, very friendly.
Robert Hall
2018-05
Reasonable prices. What you expect from a Dollar General store. It is sometimes difficult to navigate because of product in the aisles. Staff is friendly.
Leslee Burns
2021-05
Always have shelves stocked(unlike a big superstore I know) and employees always smiling and kind.
tonya
2022-05
The problem is the customers from Stevenson Hollywood others from a apartment complex nearby observing you actually shop at this location
Eric C. Stewart
2019-05
Store is in bad need of remodeling. They do not have several things other DGs have. Best to go to other DG location in SBoro.
Rachel Dean
2019-05
The coupons didnt come out like i had hoped but the cashier was very nice and helpful. I came in close to time to close.
Deborah Taulbee
2021-05
Not enough workers. There was only one worker stocking shelves and checking customers out. The self checkout was closed.
Louis F Spagna
2021-05
All around good experience best used to fill in the gaps between major shopping trips good selection of ice cream
Bart Goodwin
2019-05
Great place for quick shopping trips when you just need a few things fast
Mandy Dickson
2021-05
Pretty nice staff clean store just stuff everywhere
Leanna “Lea Lea” Raley-Burcham
2018-05
Love the store location and love the workers even more. Very friendly place to shop.
oxZombieQueenxo
2020-05
New and fresh building and location. Decent place thus far as this location hasn't been open too long.
donna rothamer
2021-05
Lil bit of everything in this store...easy to fill a cart 😄
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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