Pilot Travel Center

4.1 (1798)

6109 US-43, Satsuma, AL 36572
(251) 679-6260
locations.pilotflyingj.com

Claimed
Truck stop
Convenience store
Gas station

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Christopher Clanton

2024-04

Southern Tire Mart got me in and out. Great customer service from blond haired woman, friendly and welcoming. Hard working manager, got the job done, and the employees did a good job. Thankyou!

Kekasmai Lovz

2024-04

Will not ever get reserved parking again. It's all the way in the back when it should be closest to the store. I get reserved to be closer to the store so I don't have to go so far for the toilet in the mornings. I'm not a man who can just whip it out and piss in the lot like they ALL do.There are trucks EVERYWHERE making up spots and partially blocking driveways. It's a mess outside. I haven't even gone inside yet for anything other than checking in. The gal who checked me in was nice, though, so 👏🏼 for her.Do better, y'all. This industry is changing, and like it or not, all the truck stops need to change with it.

Chris hill

2024-05

Clean facility with friendly employees. I had a reserved parking spot and arrived at 8:00 pm no problems. All the free spots were taken.

Roger Rodrz.

2018-05

Really nice place to go lot of showers and a lot of parking some parking lots are a little tight and some of the nights the parking lot can get a little rough otherwise regular stands. This is a good place to go and do a long haul to rest just come in really early to get a good spot but after 11 you ain't going to find nothing here.

Jose Azcona

2024-04

I when to this place to get a shower , for the first time, I was waiting at the driver waiting room , the screen that shows your number it doesn’t work and the intercom is not loud enough so I loss my chance . The customer service did not do anything to help just trounig the ball saying that it was my fault. I will never comes back to this location.

Ian Walker

2024-01

What a joke this place is employees are always on the phone and really don't pay attention to what's going on. Arby's in the same building is the worst, always out of roast beef how can this be the name of the restaurant is Arby's famous roast beef when asked employees said the manager told them not to cook more don't bother using the app it never works go next door to the chevron they have the best BBQ you'll ever eat and many other fabulous dishes I'll buy gas somewhere else trust me don't waste your time in this dump

A.F. James MacArthur

2018-05

An otherwise uneventful visit to a clean and well maintained store, with friendly staff gets 2 stars instead of 5 because of a critical lack of detail. There was no soap in the shower. Although this may sound trivial at first, after traveling all day in the road and paying for a shower that's supposed to include towels and soap, having no soap is a big let down.It's like going to a restaurant and being served soup without a spoon. Except your clothes are already off when you discover the oversight. Now what?I'm sure staff has a checklist they're supposed to use to make sure seemingly insignificant details like this aren't overlooked. Well tonight it failed.

Josselyn Diaz

2024-01

It's better than other gas stations for sure

SB Khan

2023-05

We had to stop here to get coffee and use restrooms. The staff was friendly. The store was okay. The parking lot was little disoriented and had trash here and there.

Tiffany Mikuchonis

2017-05

Loved this location. Lots of parking! Friendly employees as well as other truck drivers. Bathrooms are nice. Soda machine is TOUCH SCREEN- which I'm fascinated by. AND they have boiled peanuts- which are quite hard to find these days!! We're absolutely thrilled over this!

April Hamm (Michaela Parker)

2019-05

Great rest stop for truckers and travelers on a road trip! Healthy meals and snacks to grab and go. Good coffee with choice of syrups. Clean restrooms and showers. Friendly staff. Well lit. Conveniently located just off the exit. #NuttieFoodie #RoadTrip #Reviews

Randy Stewart

2024-04

Refill for coffee now is $2.99. Damn, I liked stopping here when it a lot less. No longer

David

2022-05

BAD PRODUCT QUALITY$70 box wasted in this garbage ..Bought it 2 days ago and it just stopped working.. I have the receipt stored i digital but because i didn’t take the pic at the bar code at the button of the receipt.. They do not want to receive it.I’m not lying but you are treating me like a liar.Very dissapointed!!!

Parth Patel

2020-05

We went in here to take a leak and I thought this would be like a normal store but this is a huge store with many different things. They have electronic stuff, car stuff, knives, souvenirs and many more things. They have coffee and other drinks as well. I would go again with some more time

Deb Pratt

2023-07

Went in to get a slice of pizza yesterday. The cashier was to busy with her phone and cutting up paper to get what I asked for. My husband told her the cheese for the nachos was empty and she told him she didn't have time to fill it. I'm sorry but if she got off her phone and did her job she would have plenty of time. Also, she was very friendly with the family in front of us but when it was our turn she was very rude. I am not a racist person and was never raised that way but yesterday I saw this in this person. I would not recommend going into this place if you want respect because you most likely won't get it and it is a shame.

Frank Tipton

2018-05

Nice clean, has it all truck stop.Pizza-burgers-hotdogs and other foods.

Misty Toler

2018-05

Most of the time it fast & super friendly! CLEAN BATHROOMS!! Majorly important if travelling.

John Matthes

2019-05

Wow how many Pilots have a 4+ star rating? Just this one so far in my travels. Today there gentleman that prepared the shower rooms named Shamir really tugged at my heart strings today. He was so genuine. My shower had an ice cold water (that I didn't take) and it was CLEAN. Ever other Pilot should take notice, this should me the model store. I'm so tired of spending tens of thousands on fuel at Pilots and the place being filthy while employees sit around and managers hide away in the office. This one store should be the example for every other Pilot/Flying J in America. Sandy, the manager, you're doing a fantastic job and I hope you get recognized by upper management. God bless you both. I usually leave a $20 to the shower attendant when service is this amazing, I'm sorry I'm struggling right now as a start up company trying to grow. I will grow, I will continue to recognize these rare truck stops that excel above and beyond. John Matthes

Dee Williams

2017-05

They are redoing everything on the inside. They trying to serve the best they can with what's going on in there.

Aleksandr Kravchenko

2023-12

One of the best truck stops.

Matt Rachlin

2023-07

Very disappointed!!! I’m a truck driver in and out all the time, spend THOUSANDS OF DOLLARS HERE. Sold me a Bluetooth headset and won’t exchange it because I’m 6 days past the 30 day mark!! But have the audacity to tell me you’ll sell me another one!!?? If a truck didn’t deliver your items you wouldn’t have inventory!!! The least you can do is take care of those who keep you in business!

Red

2023-09

If you have Verizon you get 200 plus download and 10 upload place is ok size but watch out for creative parking blocking you

Nirvana Lee

2024-01

Nice and clean, especially their bathrooms

Melissa Dorman

2023-07

Half the pumps aren’t working but neither are the employees!!Wasn’t able to get any of the pumps to work. Went inside and cashiers just standing there talking not waiting on customers. Went to Arby’s side and several customers standing there waiting to place an order. Employees just standing there not even addressing customers! Guess they don’t need customers!!

Carpenter Cordero

2019-05

Another spacious location with all the amenities. I was here for a few hours to rest then on to the next stop.

Mike

2022-05

Showers are nice, parking lot is going mostly towards reserved only. No greeting when I walked in. No milk. No 12 packs of pop. I get it, it's the wknd, but shelves looked empty, more than a few days worth. Arby's staff was super friendly & food was good.

Melanie Black

2023-05

Got woken up to Pilot guy banging on the door. They said the spot I was in was prime parking, though there was no sign behind the spot and any paint on the concrete there might have been has worn off to the point you have to be practically standing on it to see it. Said I could park in a free spot but none were left by then. Charged $17 which is higher than most places.Do not recommend this place. If I had known, I would have taken my shower then parked elsewhere. Never coming to this location again.

Douglas Stage

2023-05

The restaurant inside has got really great hamburgers real meat double cheeseburgers are enough to fill you up for a day or two they got a full buffet really nice people inside there as well I like stopping here for the hamburgers they're real beef not mystery meat they do have five showers six pumps for diesel overnight parking not the best parking in the world but hey it's a place to park and grab a nap 10 hour break no slot machines very hospitality though.

matthew roddenberry

2022-05

Arby's says they are open till 10 pm....not...they close at whatever time they feel like--- so they're point blank lying to the general public!!!! I got here at 8 (8) pm already closed !!

Ser Pol

2023-05

no paper towels in the men's room, dirty

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet