4.8 (919)
22445 AL-22, Safford, AL 36773
(877) 872-2417
saffordequipment.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rick Cowger
2024-05
I stopped in at Safford Equipment and Trading Company. I had done business with then before. I bought my dad a zero turn mower 2 years ago and today, I bought myself one.The staff was soo very, professional, knowledgeable, patient and above all, very kind.I had the pleases of speaking with several staff and, was treated like family!This is 1 place that cares about you and, what you're buying!I won't buy from anyone else but them so please, check them out! Why buy a zero turn that's local and pay $3,000 more for the same mower when, you can make a drive to Safford and, all you're out is, a tank of gas at best?Before you buy, please give them a chance, such awesome people to work with. 👍
Mike Neyer
2024-04
Friendly & courteous And well knowledged of their product. From. Start to finish made my purchase easy and effortlessly Awesome bundles for a budget that won't break the bank. Lisa the shipping coordinator. Was very courteous And passionate. With time and questions that I had Cody delivery driver was well informed and well knowledged and demonstrated each piece of equipment. I would definitely recommend this company.
Olvin Aguilera
2024-04
Visiting Safford Equipment and Trading was a truly outstanding experience. The team there treated me with respect and demonstrated their commitment to customer service by staying late to ensure my purchase process was smooth. It was evident that their professionalism extends to all customers, as everyone present received the same high level of service.The company stands by the quality of their equipment and were incredibly helpful in assisting with the installation of accessories. This made the entire process hassle-free and enjoyable.I highly recommend Safford Equipment to anyone in need of reliable equipment and top-notch customer care. A big thank you to the staff for making my experience so positive!
Amanda Nail
2024-04
Staff was all super sweet they delivered it same day! Great people, great products, been a huskervarna fan for years! This bundle was great everything we need for our new yard! Thank you!
Dustin Luttrell
2024-04
Came from KY and had a great experience. Only thing that would have made it awesome is to get a couple free caps with purchase of over $5000. Other than that we were treated very well and we did not have to wait long to get our mower package.
Marilyn McAdams
2024-05
Went to Safford Trading Company Tire shop needing the tires on my camper changed. The job was completed in a very timely manner by Antione who was very courteous and helpful. I would definitely recommend the tire shop! A+ service!
Jack
2023-12
I wanted to express how much I appreciated your staff member “Noelle” professionalism assisting me with my recent purchase questions on my new Husqvarna 550 XP Mark II chainsaw. It has been a pleasure doing business with Safford Equipment.ThanksJack
Jones Moore
2024-05
I wish there were more stars to give! Keith and his staff not only provided the best customer experience during the purchase but continued to exceed my expectations even 3 years later in the parts/service department! Nick, Brandon, and the rest of the guys had me back up and running in no time! I HIGHLY recommend both purchasing and servicing with the crew at Safford Equipment!
Melvin Kingston
2024-02
What can't I say about Safford Equipment they went over and beyond with my customer satisfaction. On yesterday I drove two and a half hours to buy a lawn mower in Safford AL. The smoothest transaction ever purchasing equipment from the first call that morning til pick up. Upon arrival I noticed the large inventory of equipment and was pleasantly surprised when I spotted my mower which had been set a side for me with my name on it. Will definitely buy here again. Thanks Jessica and Philip!! Safford Equipment for the win 🏆 🙌
Richard Wright
2024-04
Just recently bought a shotgun at Safford with Nick and Phillip helping me with the purchase. Those 2 men did everything in their power to make sure I was happy with my purchase. They were very informative and made my decision on which gun to buy easier. I’ll definitely be a repeat customer.
Nick Matthews
2024-05
The team at Stafford equipment were fantastic. Great customer service, great communication throughout the whole process. Definitely recommend and will use y'all again in the future!
Dustin Morehouse
2023-06
This place is amazing and the customer service is out of this world!!!! If you feel like it's inconvenient to drive a great distance for a great deal.... don't be!! I drove from Indiana and I would do it multiple times! The people at safford honestly restored a decent amount of my faith in humanity with their kindness and generosity.
Darla Schwendeman
2024-04
Came from Florida to pick up a 316 bushing , it wouldn't fit on our trailer! We bought a 215 instead. The service exchanging and loading was great. So refreshing to deal with a store that still believes in customer service 😀
Edrick Smith
2024-04
Everyone was SO polite and welcoming! Coming all the way from Murfreesboro, TN. I wasn’t even sure that I was at the correct location. But EVERYONE greeted me and made feel more at ease…. Oh, yeah, and they assured me that I WAS at the correct location😂 Everything was labeled and ready for me to pick up. The entire transaction was swift and amazing. I WILL be doing business with them again in the near future.
Kyle Prather
2024-03
I bought a bundle deal here a few years back. The buying process was easy and straightforward. My main complaint here was the after sale support. I have had a few problems with my mower that would have been covered under warranty, but the service department is horrible. I drove two hours to this place since its where I bought it to have them look at my mower. They spent a whole 5 minutes looking at it and said there wasn't a problem. I was having problems with one of my hydrogear transmissions leaking, steering dampener not working correctly, messed up linkage on my other hydro Trans and a short in my emergency brake. Calling to try and talk to someone or getting a call back is nonexistent. Taking it up, there was a waste of time and money. Another service dealer fixed my problems except my trans problem cause it is no longer under warranty and it's over $1,000 fix. I would highly recommend buying from another dealer that will give you service support after the sale and actually care that you're spending thousands of dollars at their store.
Danielle Slater
2024-04
We choose Safford for most of all of our farm needs. The staff are amazing and the quality of products for sale are well above average. Our experience with a variety of purchases over the last seven years has always been positive. We have purchased everything from lumber to bush hogs.
Tamadra Daniel
2024-01
This was our second time with purchasing from Safford Equipment. We drove all the way from Savannah Ga. Both time was very pleasurable experience with the team. Highly recommend Safford Equipment.
Becky Starnes
2024-04
We ordered a 2 man deer stand from Safford. It was shipped quickly. Upon putting it together, one of the welds broke on part of the seat. We contacted Lisa in the shipping department. She requested pictures of the damage, which we sent that day. 2 days later, she contacted us letting us know that a new unit would be shipped. The customer service we received was very good. Lisa was responsive, and courteous. I would purchase from this company again!
Dimitrios Kolioradakis
2023-12
We just received the 592XPThis the best chainsaw in the world 93cc 7.7 HP just a beastIt works perfect.Thank you
Dylan DiMartino
2024-02
The order was placed immediately & all the information sent along right away.Shipping was done fast.Communication via email was prompt & professional. Going out of their way to make sure I was more than satisfied with the order.Thank you! Will be buying from here again hopefully.
Chris Harris
2024-04
Salesman and the whole team were very friendly, helpful, and professional. I feel like I got the best possible deal for my budget and was very satisfied with my visit. Would highly recommend.
Mr T
2023-09
I am very pleased with my purchase. Online ordering was seamless. The mower lift arrived in as little as five days. Customer service was simply awesome! I definitely recommend the company and the product. Nicely done 👏
matt howse
2023-07
I can’t say how impressed I am with Safford and their team. I had a specific need for a bundle of equipment and a pretty tight time frame for getting it. The sales staff (Lisa) and delivery crew were awesome they got exactly the equipment I wanted and had it delivered by the end of the week. Their service was above and beyond and I priced bundles with sever other companies Safford went the extra mile and made it happen for less than the others. I would definitely recommend them to anyone and will use them for any of my needs in the future also. Scott Lisa and the whole team I worked with are great.
clarence porter
2024-04
I was very impressed how professional everybody was when I walked through the door. I got the bundle deal, very good price and they we're really quick. Definitely will come back again
Marcia Klungler
2024-02
Safford had the parts I needed and shipped them out promptly. I was buying parts for my snowblower and even though they are an Alabama based company, they had exactly what I needed. Pricing was fair considering the scarcity of the part. I appreciated their customer service when I called to follow-up. They were very professional and kind. I would definitely recommend checking out their parts listings for small equipment needs.
Joshua Holifield
2023-12
Very happy with my experience & will shop with them again. I purchased two Millennium G400 blind chairs online. Safford Trading had the best prices & fastest shipping based on multiple comparisons. I purchased on Thanksgiving and they arrived via UPS on Tuesday. I will continue to choose small town/locally owned businesses that offer superior customer service as long as they remain an option.
Ryan Watkins
2024-04
Awesome place. Most definitely inviting any and every one to go get a bundle deal .lawnmower,weedeater every single thing you could need to take care of the outside work. Folks was very nice and friendly and very helpful.
Andrew Hood
2024-01
I recently purchased a bundle deal from Safford Equipment, myself and one of their team members customized the bundle package for the items and trailer I needed for business. The whole process was incredibly easy all done via text communication. They answered any questions I had and gave me details on each piece of machinery I asked about. And if there was something that wasn’t in stock they showed me other products of the same or better quality that they could put in its place. Also we had our trailer with equipment delivered to our home. They showed up on time and went over everything and had, manuals,warranties,titles etc. all in different envelopes that are marked with what’s inside. Overall great experience!! As our business expands we will definitely go with Safford for more equipment in the future. And their prices are unbeatable!
Joe Plum
2024-04
Heather delivered my new mower. Very helpful in getting it up and running. 1st mower I have had in 6 plus years. Ist z turn I ever had will take some getting used to. I think the tracking needs adjusted does not run straight. Arm adjustment I guess. Overall a good experence. Very friendly staff to work with
brian upchurch
2024-03
Zero stars if I could. I tried to spend $11,000 with them, but I had a question first. Phone call not returned. No email response. I have since purchased the implement elsewhere from a company that appreciates an $11,000 sale and their customers. Horrible, non-existent customer service. --- Update. After I posted this review, I did receive two emails from a salesman and the owner of the company. Both apologized for 'dropping the ball'. While I would have appreciated this attention when trying to make a purchase, I do believe my experience was not typical as others have had positive interactions with Safford.
| Monday | 7 AM-4:30 PM |
|---|---|
| Tuesday | 7 AM-4:30 PM |
| Wednesday | 7 AM-4:30 PM |
| Thursday | 7 AM-4:30 PM |
| Friday | 7 AM-4:30 PM |
| Saturday | 7 AM-2 PM |
| Sunday | Closed |
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