Shoe Carnival

Anna Hughes

2023-05

Fantastic place to get shoes!! I got these two beautiful pairs of shoes for $41 after tax and couldn't be happier! The staff were friendly and super helpful, the shoes were on BOGO, which is always amazing, and quite a deal, plus there's a wheel to spin at checkout for you to get even MORE deals! Personally, I got an additional $3, but it's possible to get a free prize from the wheel. Definitely recommend!

Georgia Alabama

2023-11

From many people that has and do work there I’ve heard some really screwed up stuff about hr the district manager and the GM I’ve also had first hand hearing and seeing of this General Manager acting way out of line towards employees and customers I think it’s a pathetic and highly poor excuse for having a good store. This GM has threatened several employees to punch them in the face and assuming that she’ll do anything to keep her job to be in charge so she doesn’t have to be fair like she tells her managers all the time I find it sad I’ve heard of past worker’s complaining to the district managers and hr and no one will do anything pretty sad that this store can’t keep anyone longer than maybe a week it’s cause the leadership should be fixed not ok to be dumb and pathetic she can’t hardly teach she should know everything if she is in charge on the floor the threats towards customers and employees from this GM should be handled accordingly not slap on the wrist I mean her job should be terminated it’s pathetic she can’t be a good true honest fair leader I won’t shop at this store ever again based on how she talks about employees and customers and making her co workers feel threatened inside what should be a safe work environment this should be handled BY HR IT CANT KEEP HAPPENING YOU WILL LOSE YOUR STORE.

Aida Elias

2023-05

MY FAV SHOE STORE they sell the cutest , nicest and most comfortable shoes , it's always 5 stars

Shelley OKelly

2024-04

Love shopping for dress shoes & boots here

Angelina Bennett

2023-09

Shonda!!!Thank you for your promptness to assist me in locating work shoes. I am not a person who like crowds, you jumped in and saved me from a mild anxiety attack.Continue to be a great person!!!!

jeff french

2023-05

FINALLY! I found a pair of dress shoes I like that fit me. These are nice and didn't break the bank, my shoes may get there 30 seconds before I do but what do you expect with a size 14. Nice store and great employees.

Cassandra Hogan

2023-05

Hannah is amazing! She always helps me find what I need, and makes sure I know all the best deals. Truly the best place in town to buy shoes.

Diablo Souleater

2023-05

The last few times I went to this establishment I had a great time. I'm not a shoe person so when I ask an employee for help they do their best to help me look for a pair of shoes I want or need. Being a difficult customer isn't much help because of my lack of knowledge on shoes, but I know I can always count on the employees here to help me make the right choice.

J Frank

2019-05

Rude assistant manager! Poor customer service. Came in to swap shoes that I bought last week for a differrent size. An employee behind the desk took the shoes and receipt and told me to get what I needed (very friendly). Upon returning to the same area where I gave her the shoes I stood there while she was on the phone. Three other employees were behind the register while only one of them was helping a customer. The assistant manager very abruptly and loudly across the front of the store gets my attention and says "that is actually the exit you will need to come around and enter here." She stated this with a disrespectful tone. I explained that I was waiting on the employee on the phone because she had my shoes and receipt. The assistant manager said "well she is on the phone and he will help you when he is finished." Before I left another employee was seen at the front of the store. With 5 employees present the customer service should have been better. Very disappointed with the interaction from management.

Glenda Locke

2019-05

They were very kind. I had bought shoes on line. I had worn them because i have to see if i can walk in them. I couldn't. They gave me a refund. They didn't make me feel bad. And they were helpful. I will go back when my four year old needs shoes. They showed me that there still are super people in the world.

Miranda Harmon-Sparks

2019-05

I cant say enough good things about Corey, the manager. He is a wonderful person and always helps my kiddos when we buy shoes. He goes above and beyond and gives wonderful customer service.

Madison Morris

2021-05

It’s a good store, my question is do they order shoelaces from places like New Balance? We ordered shoes online from new balance. one pair that arrived today had no shoe laces in them. Any suggestions? I would appreciate it :)

Monica Hartley

2022-05

Was in and out with ease. Only 2 people working and they were both on a register. Glad it is a self serve establishment. Overall store was clean, and we found what we needed.

Gerald Carpenter

2021-05

People were nice but they didn't really seem like they cared to help you ask somebody if they have a certain size and they just stood there like a deer in the headlight kind of look until I said I guess not they said I guess. And I went on about my business

Svper Svne

2019-05

Literally just left here disappointed. I went in because I saw the BOGO sale signs on the outside. The young guy at the front was very nice and greeted me and I started looking around and saw they have public restrooms and decided to go ahead and go since this is just a stop on our road trip. When I came out I noticed the salesman on the adjacent aisle working with some shoes on the ground and smiled at him as I proceeded to continue to look for shoes. I only got to the end of one aisle before that same salesman was standing right behind me, I thought nothing of it until I noticed he was literally just standing there like 🤔 and once he noticed I was looking, he just awkwardly walked away and hovered near the end of the aisle. I didn't appreciate this at all, I won't be returning to any Shoe Carnivals.

gail4rce

2019-05

Visited this store 9/29/18 between 4-5pm. Lots of cutting up by 4 of the 5 kids working (one girl on ladder stocking shelves in kids department, actually working.)Male and two females joking around at front of store while I stood behind the only other person in line for 15 minutes waiting to be checked out. The male employee went behind the counter, got his iPod and earphones and walked away. Didn't offer to take the next person in line and wouldn't make eye contact. Another girl stood behind another empty cash register and when I walked toward her with my purchases, she walked off to chat with other employees.When it was finally my turn to ring up, my cashier was abrupt and impatient.Shoe Carnival needs to send their employees to Customer Service training to learn how to treat customers like Publix employees treat their customers!It will be a long time before I visit this store again.Disappointing service, even with the BOGO sale.

Linda Jacobs

2020-05

I loved the wedge shoes i purchased there for $24.00. They have a great selection of lots of brands and types of shoes. Clean Store, good knowledgeable clerks.

Bridget Walker

2021-05

Clean, Friendly and Professional. Would like to see the BOGO 50% off. That sale is good for me because I can buy 2 pair for the price of one.

Tara Luker

2023-05

About the only place we're ever able to find tennis shoes for my husband. Good selection and great prices.

Brandy Marie Grizzard

2020-05

Theres always something to be "suprised" about...they offer great deals and ok perks. They could give us "gold members" a bit better cupons or deals...(hint hint Shoe Carnival lol)All in all i keep going back so hey, it musnt be all bad right....

Ms. Nigeria Parker

2023-05

I'm not sure why my review was a 3.. My children and I enjoyed this place for their Crocs selection.

Becky Littleton

2023-05

Had the shoes I wanted, very nice employees. Will shop there again.

Terri Ward

2020-05

My baby loved her new pink boots.

Debbie White

2021-05

wont let u use the bathroom wasnt very helpful for me needing a size 14 shoe .basically told me to find it myself.have to have the exact amount of money and i still needed 2 more pairs of shoes and yea i bought 4 pair today

shelia hatcher

2022-05

Visited on Tuesday which is senior 10% off and found exactly what i wanted. Staff was friendly and helpful. Definitely going back

Sonya Milam Rollins

2023-08

We can always find school shoes here. We come here each year.

Tracy Widner

2022-05

Nice sales associates and great selection, one if my favorite stores!

Larry Joiner

2023-05

They need to consider having more side with the wide shoes everyone is not medium

Matt R.

2019-05

They have a huge selection and prices are average. They keep different deals all year long but this time they had purchase one at full and get 50% off next pair.

Marcia Cochran

2021-05

Staff very accommodating and not pushy. Also a wide selection of colors and sizes. Great experience!!