4.4 (1182)
1900 Oxford Exchange Blvd, Oxford, AL 36203
(256) 342-0125
samsclub.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
S. T.
2024-04
Most of the time a clean store. It does take awhile to check out. The greeters and exit greeters (idk what to call them) are usually always friendly. We bought some of the biggest grapes ive ever seen and they were so good. I was disappointed that they didn’t have cotton candy grapes since they are hard to find and this is the only place I’ve ever seen them.
Michelle Ditchkoff Volk
2024-04
This store is always so fresh & clean. We drive from GA to shop here. Gas prices are great and easy to access the pumps. We love shopping here and we will continue to cross the state line to do so!
Kayla “Kay Kay” Cavazos
2024-04
Café is always super slow, there are only one or two ppl working and the line is super long. They need more staff at the cafe. There’s also never sweet tea in the drink area. Sodas have a weird taste.
Cynthia Osborne
2024-01
My daughter and I went to Sam's to purchase a vacuum. We had checked online to make sure it was in stock. When we got there, there were no vacuums out. I went to the front and a lady came to help. She said there were 12 in stock and she would go find someone to get one. SHE NEVER CAME BACK. I went and found her at the front going on with her business. She said oh, no one comes in until 4 pm so you'll have to come back. We continued looking in the store a few minutes. At the back of the store, Elaine had an aisle closed and they were getting items down from top shelves. She asked the driver, Jackson, if they could get the vacuum for us. He did.Jackson and Elaine should be rewarded for GREAT customer service. They deserve more than 5 stars. I shop Sam's club often and I really appreciate them. We were there 12/26 around noon.
Debra Hall
2024-04
Was at Sam’s Club for tires. They were prompt, professional, and very courteous. They managed to get me in before my appointment time and out right on time. The tires were great price.
Dustin Cox
2024-01
Great everytime I'm shopping there there very helpful and always great customer service and no issues with returns.
Tobie
2024-02
I made an appointment for today 1/12/24 to have my tires rotated and balanced. The girl used my membership card to set the appointment. I asked for 10 am and was told that was taken and asked if I wanted the 9am spot, I agreed. I come in at 850am and the guy at the door will not let me in because I am not a plus member. I explained that I had an appointment with the tire center to which he tells me I can't come in till 10 am. I go around and have the tire center to get me in. They apologized for the inconvenience but because I am not a plus member that the appointment should not have been made for 9 am. I agreed but told them they used my card to make the appointment and they should of known.They got me in but when I asked about wiper blades they told me because you are not a plus member we can't sale them to you. Then proceeded to sale me an upsale on the Rotate and Balance.Make it make sense.I refuse to pay extra on my membership for just an hour early shopping.If there was another Big Box Store in this Area, I would not use Sam's.
Kayla
2024-01
Nice clean store. Always organized well. I think prices are a little highLove the unique buys and so much to see !!Of course the exchange is a challenge getting in and out. I wish they had some type of large bags you could buy here like ALDIs does. That would be amazing and the finishing touch to an excellent store.No place like sams. But large bags to put your stuff in would be ideal.
David Navarro
2024-04
What the deal with the attitudes of the employees. The cashier just ignored us and the lady at the exit tried to embarrass us because she was being lazy. Just because we interupted her long conversation while the line was getting longer.
Gary Stillwell
2024-02
I like Sam's Club. They had some nice looking pineapples and strawberries. I purchased some. They are the only one's that have the center pull paper towels that our church uses, so I have to go there for that.
Bob Hunter
2024-01
Safety issue at Sam’s club Oxford,AlabamaDamaged tire was left with no mention during scheduled 1:00 pm 11 December 2023 service.Photos provided were taken on the previous Friday show a significant side wall cut. I wanted to see how this shop would handle this problem so I did not tell them about this problem until after they failed to correctly address it.The people were very nice especially the lady who noticed me in the checkout line and took me to the tire and battery register and checked me out much faster.thanks for doing that above and beyond! However that did not resolve my safety issue with this cut tire as it should have been replaced under the road hazard warranty or if it was not a problem they should have at the very least shown it to me but they failed to do either, which tells me the work this shop does is questionable. Mgr.Jeran told me it looked like it would be a bad tire and Tony said it was only cosmetic. Either way it was not brought to my attention and based on that non action proves they are not competent.Tony asked me why didn’t I bring it up when I checked in and I said I wanted to see how they would handle it and they failed period.Should everyone inspect their own tires before having this same service done??? I think you know the answer here…You have my contact information from the service log and I am expecting a call back from the store mgr or district manager.RegardsBH
Wendy Ingram
2023-05
Did a curbside pick-up order today. The order was prompt and we'll organized. Associate was friendly and did a good job arranging the items in our car.
Andy
2024-04
Best time to shop is on Tuesday night. Found everything we needed and even some things we didn't need, but bought anyways...lol
Odis Pippin
2024-04
I was very disappointed that the store decided to do away with the few low sugar items that you had ie. Granola bites in bakery ! You very few choices for Diabetic customers ! Not all can eat all that sugar !
Cassi Del
2023-05
Every time I come into this location everything is nice and clean. The employees are always friendly. They have the best lunch too! I don’t know why but their pizza and hot dogs are the best in town! And it’s cheap too!!!
John Sours 3rd
2024-04
Wonderful place. Much better than the one at home in Macon. GA.
GnC Johnson
2024-03
Tire Shop poor service:Don't expect same day service or appointments. Employees would rather sit playing on their phones then rotate tires between appts.
Pam Haskins
2024-04
Always clean and tidy. We don't usually interact with the staff as we use scan and go
Kanina Crosen
2023-12
I go into Sam’s a lot and always have a good experience but yesterday I went in and a lady named Jeanette took care of me and she went way above and beyond to help me! I am so grateful that there are still amazing people out there that take great pride in helping others.
Rachel Freeman
2024-04
Beautiful job on my daughter's cookie cake!! So gorgeous ans so easy to work with!!
Eugene Jacobs
2023-05
It's always a good thing to find items that are truly keto, and to top it off check out on my phone!
Valerie Clay
2024-04
Good prices and deals including pharmacy. Their sushi is pretty good for store made. And they have the best pharmacy in the area.
Jason W.
2023-10
Great place to shop and get great deals. My huge Serta dog bed was $29. Other places had it for MUCH more. They also have great take home quick meals and the dining area is still open and you can’t beat their hotdogs or pizza. The Froyo is also reaaaallly good to walk around and shop and munch on.
Shelley OKelly
2024-02
Great prices for bulk purchases. Awesome gas prices also!
Leslie Dominguez
2024-02
Worst customer service.Doesn’t deserve one star.I always have problems with there customer service.The manager was very rude and did not try to resolve my problem.Dont shop here.
Gina Reeves
2024-04
Lots of good deals and sales. They have a great assortment of snacks for kids and adults!
Cindy Emerson
2023-07
As a busy real estate agent, I absolutely love using the Sam's app! I can walk inside, scan my items, and pay...ALL FROM THE APP. I can walk in and out faster from Sam's Club than our local grocery store since I avoid the check-out lane.
Ashley Busby
2023-05
fair priced items, and the staff is just kind of there and doesn’t really smile or anything. The people that are in there trying to sell phones are terrible, (not just from our perspective), they are rude and will not understand that you don’t want to buy a phone there, to the point we go all the way around to avoid them.When ordering online, they will say they are out of stock of several items, but you go in store, & they will have 10 pallets so that is pretty annoying
Olivia Bruce
2024-04
Great deals on a lot of stuff Great prices 👍
R Hildbold
2023-11
Went to Sam’s on oxford Al on Thursday afternoon with a friend to do some shopping once finished I bought my friend and I a hotdog and coke at 4 am this morning I woke quite ill thinking it might be something else. I mentioned it to my friend in a conversation this evening to find that she had the same results. We only had one thing to eat in common the hotdog at sams club. The friend that went to Sam’s with me, lives in a separate home, and it was the only meal we had in common throughout the day.
Monday | 10 AM-8 PM |
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Tuesday | 10 AM-8 PM |
Wednesday | 10 AM-8 PM |
Thursday | 10 AM-8 PM |
Friday | 10 AM-8 PM |
Saturday | 10 AM-8 PM |
Sunday | 10 AM-6 PM |
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