3.9 (2268)
330 Sutton Rd, Owens Cross Roads, AL 35763
(256) 534-4140
walmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
G.J. Balogh
2024-04
I really enjoy this Walmart location. Certain departments, such as clothing are stocked to the max. My only complaint, is that alot of items on my staple list are no longer on the shelf, and available through pickup only. So I have to pick and choose what to get when. For instance my laundry detergent, vitamins, and feminine care products are not on the shelf. So I know, if I don't order them in advance and map out picking them up, then I'm not going to be able to run in and grab what I use. Sadly, it's like an extra job, and not a one stop shop anymore. But I have no control over such things.
DJ Pro
2024-03
Shopping here is fine. Good selection of fruits and veggies etc. 4/5 for this.1/5 for their delivery team. The shoppers put each individual item in a plastic bag (wasteful), and they no longer keep items in a frozen area prior to pickup. Previously had better quality control. Have had frozen items noted to be “ambient temp” on the stickers in the last 3 months, or just no sticker and can tell it wasn’t kept frozen.
MCM4866
2024-04
This store has a great ‘vibe’ since the newer (last few years) gentleman has taken over management!! Great job!! Even my deliveries have been a 5 star lately!*****
Mark Scaletti
2024-03
Young lady leyha. Only cashier working this evening approx 830 was so friendly and pleasant to me. Rough day and cashing out with her was a pleasure. A truly wonderful person and employee
Tracy Brooks
2024-05
Would have purchased a lot of outside patio furniture. 4 large outside rugs.No price tags ,signage, pricesLarge outside covered swingSad ,no customer service 😢
Jonathan Andrews
2024-02
keep cutting hours and treating employees like garbage, it’s all gonna catch up to ya if it hasn’t already !team leads taking 3-4 vacations within a 2-3 month period. that same team lead denying everyone’s PTO to make sure vacation time is granted.team leads threatening to give points for using PPTO as well.pitiful excuse for a workplace.
Joseph Morrison
2024-01
I need Walmart; but I try to avoid it if at all possible. Last two trips; I left my selection on the end cap and left without making the purchase. I couldn’t afford the time it would have taken to get through checkout.
Timothy Wyant
2023-12
Nice clean place to shop. Seafood and Meat guy very helpful. Has most items in stock.
Lucia Rowe
2024-04
The lady that works in the bakery is a gem ❤️ what a sweet lady and we absolutely love the cake
Christopher Hau-Matus
2023-11
Matthew at self-checkout was horrible today. I went with my parents today to help get them groceries. My father had a case of beer in the cart to buy but whenever he scanned it Matthew asked me for my ID. I asked him why since it was my father buying it. I know I am not old enough to buy beer but you really think my father would send someone under the age to buy beer? How stupid can you be!?!?!?!? Then Matthew goes on to say, "We had someone last week buy beer and gave it to someone under the age". I do not care about what happened last week. I am not buying the beer, my father is. Matthew then says to my upset father "I am sorry sir, its not against you. I don't want to lose my job". Either this kid doesn't know what he is doing, or he needs to be more trained about how to go around it. Why is it that this Walmart is the only one we had a problem with? Other Walmart's never asked me for ID but for only my fathers' when I accompany him to get the things we need at home. I do not want to see him working here at all. Either your supervisor or manager needs to give you a coaching or Matthew needs to stop working here.
Vidya
2024-02
Not sure, I was told that I could get the check cashed out if I bring a person with a valid driver's license for mine was expired. Then the employees said no
Ashley Miles
2024-02
Very clean and friendly compared to other walmarts. Every employee I talked to was very nice and helpful!
marie stinchcomb
2023-11
Wanted to buy some jewelry. No associate. Asked 5 different associates to get us some help. Took 20 minutes to get someone and then she didn't have the correct key to open case. Had to get someone else with key.
Chrissy Gleason
2024-05
Went to customer service to make a return at 7:15 pm. They told me they were on lunch. Then said they were closed and no one there could help me with a return. Ridiculous.
Kathryn Knecht (Katie)
2023-12
It’s a Walmart, so you sadly can’t expect exponentially good customer service if you get any at all. Still it’s not the worst, and some of the staff are friendly and helpful.
Sonia Evans
2023-12
I found an incredible amount of children's books at a low price....so much that each child will receive 4 books a piece for Xmas.
Timothy Wyant
2022-05
Took 35 minutes to get help in the fishing area. After i asked 4 people for help and heard 3 pages for help. But ill admit short on staff is a problem many locations. Help did show and i got what i needed...
Angelina Hudson
2024-03
An employee brought me my AirPod case I didn’t even realize it was missing. great guy!
Cheryl Sanders
2024-03
This is against West pick up and delivery and I have 80,000 followers on Google maps for refusing my order I also called customer service to Walmart and file the complaint against you you will no longer pick up or give out any more orders for your poor behavior
teresa vann
2023-05
Never enough cashiers and now more self check out. But the Bakery is great. They can create the most interesting cakes. 5 stars for Bakery.
C S
2023-10
Replacing cashiers with self-checkout, fine. Those employees could be used elsewhere, right? Why is no one ever available in the fishing area? How about Photo center, Electronics, the Outdoor section?I have just started walking to customer service first and asking them to page to the area. It's pointless to walk back and see if there is someone back there first, I know the answer.
Eric Vowell
2023-09
Girlfriend left appropriate colored bra at home. Went into purchase a pure white bra. She found a beneficially soft bra. Which she was more than happy with for the price and the comfort. Kept all three of them happy all night long
Kevin “Jude” Hulsey
2023-07
I changed my review from over two years ago from a 1 star to a 5 star. Finally, shelves are stocked most of the 6 it's easy to find an employee willing to point you in the right direction. Glad they improved bc i hated going there. Good job management
Katy D
2024-01
Jared griffis in electronics went above and beyond to help me out more than any other employee was willing to .
Leigh An Dalton
2023-11
This is the Wal-Mart I always shop at. They have everything I need and I love all the employees. They work hard to keep the store nice and clean making for a better shopping experience. Shout out to our local Hampton Cove Wal-Mart! I highly recommend this location!
John Goletz
2022-05
Associates are rude and very under stockedStore does not look good its falling apart
Tammy Mix
2024-01
Good store, had good looking fresh items. Meat looks good, not bad.
Teresa Martin
2024-01
The check out lines are always long, but usually there is an associate nearby if I am looking for an item and cannot find it
DeeDee Byrom
2023-12
Horrible experience all the way around. Missing items in pick up order. Took them 30 minutes to load my car. And very unfriendly.
Brandon Conner
2024-03
Hope you don’t get Patrick in curbside … rude📣
Monday | 6 AM-11 PM |
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Tuesday | 6 AM-11 PM |
Wednesday | 6 AM-11 PM |
Thursday | 6 AM-11 PM |
Friday | 6 AM-11 PM |
Saturday | 6 AM-11 PM |
Sunday | 6 AM-11 PM |
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