4.9 (73)
1000 Plantation Pkwy Suite 500, Moody, AL 35004
(205) 551-6382
theglassguru.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Olivia Donaldson
2024-05
Needed 2 windows replaced in a 4 panel unit. Very reasonable price and came out 3 days later and replaced entire half of window in about 30-45 minutes! Looks great and aligned perfectly with adjoining windows! Highly recommend this company!
Blair Hovies
2024-04
I hope whoever’s Kresley’s manager or person “above” him gives him a raise or a gold star! Very nice and professional guy.He came out asap after calling, gave me an estimate with a reasonable price, and came out the next day and did the job efficiently and properly. Would highly recommend this company and Kresley specifically! Receptionist was very very helpful and kind as well. 😊
Van Hemeyer
2023-10
We couldn’t have been more impressed with Ted and his team at Glass Guru! He came out to our home and quickly identified the windows we needed replaced. Their bid was very competitive and they got the job finished on the schedule they promised. We would absolutely recommend Glass Guru for any window replacements you may need! Van & Heidi
Cathie Hansford
2024-03
I would recommend The Glass Guru to anyone. They completed the job faster than I thought and were very friendly and courteous. I would use this company again.
Sarah Baniahmad
2024-05
Very professional, excellent communication & quick turn around time, they are highly recommended!
david montgomery
2024-04
Nice people. Good price and quick service. Had to replace a piece of glass for a china cabinet.
Melanie Harris
2024-03
The guys at Glass Guru were very professional, respectful and helpful with my window repair.
Taylor
2023-05
I hired The Glass Guru as a third party vendor for a shower renovation customer who needed custom glass doors. They were prompt, courteous, and easy to work with. Kayla, the office representative, was professional and pleasant each time we spoke over the phone. The measure tech and sales rep had an appointment with my customer within a few days of my phone call, and in two weeks the customer had an appointment to install their doors. On the day of installation, the glass was slightly oversized so the installation technician took the glass to their vendor to be shaved down and it was finished that same day - no extended wait periods or delays for my customer. When it came to settling the bill, payment was easy and the estimate, invoice, work order, and receipt were all accurate and easy to read. I will be using The Glass Guru for every third party vendor shower door need from now on, and have added them as the primary glass contact for my local office. 10 stars, highly recommend.
Ladi Cassimiro
2023-12
Great experience, the price was almost half from another company, and the job was well done. Will definitely do business with them again.
Anne Russo
2023-07
During a very windy day, the glass tabletop for my patio table set fractured into tiny pieces. The Glass Guru in Moody, Alabama was able to cut a wonderful, textured glass pattern of polished glass to replace the top, and the receptionist, Kayla, cordially took my order over the phone. On the day I needed to pick up the product, as I live outside their usual service area, Steve Gibbs, experienced glass installer, offered to help install the glass at my home the same day to make sure the top fit perfectly. I am so pleased that Steve helped; I quickly learned that I had ordered thicker glass than the former tabletop. Steve studied the issue and made adaptations to enable the glass to fit precisely. I am so pleased with the quality of their work!Anne R
Jaana Meeks
2023-12
This is the second time I’ve had to have glass replaced on one of the glass / screendoor on my porch.Professional, timely, office staff extremely helpful, guys did another fantastic job!JAANA Meeks
Samuel Diaz
2023-05
I read through several pages of reviews and found comfort that there were a few reviews from my area, and they were mostly glowing. Ted lived up to the reviews. We are very satisfied with the work, the timeliness (sooner than we expected), and the personable nature of the team that changed out our windows. I would highly recommend Ted and his crew.
Karen Templeton
2023-05
I am extremely pleased with everyone including the receptionist. They came out the very same day I called. Great company to work with. Very professional And friendly. I would recommend this company to anyone. I am 100% satisfied! They had really fast turnaround service time.They ordered and Replaced my new window Exactly when they said they would.I am extremely grateful!
Joan Spradley
2024-04
Very professional. No problems. Highly recommend this company.
Tim Scott
2023-06
Title: Glass Guru's: Unparalleled Service and Swift Glass ReplacementIntroduction:When it comes to home improvement, finding a reliable service provider can be quite a daunting task. However, my recent experience with Glass Guru's has completely shattered any doubts I may have had. Their exceptional service and lightning-fast glass replacement have left me impressed beyond words. In just seven days, Glass Guru's transformed my bedroom, providing me with a seamless and hassle-free experience. Allow me to share my glowing review of Glass Guru's in detail.Exceptional Service:Glass Guru's exemplifies what customer service should be. From the moment I contacted them, their team was prompt and attentive. Their friendly and knowledgeable staff patiently answered all my questions, addressing my concerns with utmost professionalism. They provided a comprehensive understanding of the process, ensuring that I was fully informed and comfortable with their services.Efficient Glass Replacement:The hallmark of Glass Guru's is their remarkable efficiency. I needed the glass in my bedroom replaced due to a crack caused by an unfortunate accident. Glass Guru's not only assured me that they could handle the job, but they also delivered on their promise in record time. Within just seven days, their team had completely replaced the damaged glass, restoring my room to its former glory.Impeccable Workmanship:The quality of Glass Guru's workmanship is truly commendable. The replacement glass they installed seamlessly integrated with the existing framework, leaving no trace of the previous damage. The attention to detail and precision demonstrated by their skilled technicians were truly remarkable. The end result was a flawless installation that exceeded my expectations.Swift Turnaround Time:Glass Guru's commitment to efficiency is truly unparalleled. In just seven days, they not only assessed the damage but also ordered, delivered, and installed the replacement glass. This rapid turnaround time showcases their dedication to customer satisfaction. I was astounded by how quickly they completed the entire process without compromising on the quality of their work.Reliable and Trustworthy:What sets Glass Guru's apart from other service providers is their reliability. They follow through on their promises, ensuring that the customer's needs are met efficiently and effectively. Throughout the entire process, Glass Guru's maintained clear communication and kept me updated on the progress of the glass replacement. Their transparency and commitment to their craft are qualities that instill trust and confidence in their customers.Conclusion:In conclusion, Glass Guru's has proven to be an exceptional glass replacement service that delivers on its promises. From their impeccable workmanship to their swift turnaround time, every aspect of their service left me thoroughly impressed. Their dedication to customer satisfaction and their commitment to excellence are evident in every interaction I had with them. If you're in need of glass replacement services, I wholeheartedly recommend Glass Guru's as the go-to provider. They have earned my trust, and I am confident they will exceed your expectations as well.
Jermica R.
2024-02
Each encounter I had with everyone was very professional and the price was reasonable.
Stephanie Braden
2023-05
I was in need of a kitchen window repair and I’m so glad I called the Glass Guru. They came out quickly and did an excellent job. The staff was very friendly and professional. I will definitely use them again if the need arises in the future.
Sarah Norman
2024-01
So nice to work with, professional, timely and did a great job! Would recommend!
David Stewart
2023-10
Excellent service. I was in a pinch for a house closing and needed a repair asap. They came thru for me at a fair price and immediate repair.
Brenda Ray
2023-05
They cut a glass shelf for me. They called with an estimate, did the work and I picked it up. They were polite and timely and did a great job. The receptionist told me the turnaround time when I visited and it was ready earlier than anticipated. I would recommend.
Donna Breland
2023-05
The Glass Guru service was quick and professional. The quality is outstanding. Our windows came in early and they installed them immediately upon receiving them. We highly recommend them.
Brian Scott
2023-07
Glass Guru is the best. Quick, knowledgeable, cost affective and friendly to work with. Thanks for helping me out “again” when my window got busted out.
Ryan Grayson
2022-05
Very helpful and friendly interactions with everyone in this company. My dog busted through one of the sidelights at my house. I called and someone was out that same day to come take measurements and give me advice. It was Ted who showed up and he was super informative and helpful. I decided on handling install myself so they ordered up the sheet of tempered glass that I needed. About a week and a half later it was ready so I went out to pick it up (I opted to pick it up myself) and I was surprised with an extra piece of the exact same size! Good people, use their services!
Claire Parker
2023-05
Gave a fair estimate, easy to communicate with, showed up on time, did a great job - team was great to work with - fixed about 10 various size broken windows in a historic home needing some love - and under a tight timeline.
hhcrops
2023-05
Sad to say that this company is not reliable why they're listed as a five-star I don't understand. I called yesterday and I had an appointment for someone to come out today this morning I took the day off from work. And I happen to call to find out if they were in route. Come to find out that they weren't going to come anyway. If I did not call I would not have known that I would have been stood up. It's important to follow up when you're running a business and to be professional at all times. This company was not
Jesse Woodward
2023-05
Great customer service!!! Kayla was extremely kind and took care of what I needed, ordered and called as soon as hit the warehouse for pick up… Thank you so much and look forward to using this company again in the future!!
Travis Thompson
2023-05
Ted was fast, thorough, clean and easy to schedule and work with. You won’t be disappointed. Plus affordable, what more could you ask. Great job y’all.
Clyde Jones
2023-05
Glass Guru replaced two windows for me and did a great job. They were polite knowledgeable and informative. I would definitely use them again. Thanks
Barbara Layton
2023-05
We were very happy to find Glass Guru to replace a couple of windows. Highly recommended them if you need any windows replaced.
Amber Winslett
2023-05
Glass Gurus replaced glass in my foggy windows and it saved me from having to buy all new windows at a time when the that for that was extremely high. They were very professional and easy to work with.
Monday | 8 AM-4:30 PM |
---|---|
Tuesday | 8 AM-4:30 PM |
Wednesday | 8 AM-4:30 PM |
Thursday | 8 AM-4:30 PM |
Friday | 8 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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