3.5 (31)
2420 Dawes Rd, Mobile, AL 36695
(251) 633-0110
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Krystal Littrell
2024-05
Currently on hold waiting for the Pharmacy: I have called the pharmacy 3 times to ask about my medication. The first time I was on hold for 10 minutes and then they hung up the phone. The second time I was on hold for 5 minutes and hung up on. I am now holding again for the 3rd time and getting furious.If you can’t come to the phone, simply pick it up and say you’re busy and it will be a minute. To hang up on people is flat out rude.
Thelma Howard
2024-03
Staff members are knowledgeable and extremely helpful. You are also able to get up to date vaccines. The store is extremely organized.
Brijesh Patel
2024-04
Very bad experienceI talked to technician and she told me you are prescription will be ready by one hour and I’ll just go over there to to pick up after four hours and still, they told me we don’t have in stock
Aimee Stewart
2023-09
I will be transferring my RXs. I have been shopping weekly and getting RXs here for almost 2 years. My RXs were sent at 2pm. I get off work at 4pm. They still did not have them ready. Yes, I was frustrated. Nobody wants to get off work have to go home then go back. Blond girl said maybe be done in 1hr so I turned around frustrated but did not say a word to this girl and she LOUDLY stated that she would be making a list for customers like that! What?? It is 6:05pm and still not filled and I have not had my blood pressure meds yet.
Carla Barrett
2023-12
Pharmacy is super slow. Takes forever especially if you go through the drive thru. They have plenty of pharmacy employees so I don't understand why it takes so long. UPDATE: ITS A YEAR LATER AND THE WAIT TIMES ARE THE SAME AND SOMETIMES EVEN WORSE THAN BEFORE.
Cora Jones
2023-05
I scheduled an appointment for my mom to have her shingles shot with the Walgreens app at this location. We show up to get the shot only to be told they were out. Now I understand supplies run out, however the way the employee with the rainbow colored hair so nonchalantly admitted they had not checked the scheduler in hours didn’t sit well with us. There needs to be a system set in place to update clients who take the time to make an appointment if these issues arise. It is also very unprofessional for the employees to react as if our time or appointment was insignificant. I won’t be returning to this Walgreens.
JJ Parker
2023-05
Every time I go to this location Tracey is always very helpful and polite. Which is why I like this location. But there is a long line for the pharmacy drive through and seems to be slow. But I have experience that at other locations as well.
Jacqueline “Neko” Nelson
2020-05
Service is smooth and the staff is super nice. Things were rough for a little bit while they were taking over information from RiteAid, but the staff was always pretty sympathetic with frustrations. Things have evened out and I enjoy the Walgreens stuff very much. They’ve kept my business for my household.
Harley Atkins
2023-09
Slowest pharmacy I have EVER encountered, especially if you use the drive through.
Elizabeth Roszoha
2022-05
Mrs Lilian maatouk is a wonderful, friendly person, she treat people always with respect, I can recommend her for everybody with any service related to her responsibility including COVID-19 shots. You are Blessed to have her in your organization. Thank you elizabeth roszoha
Lisa Sells
2021-05
I want to say thank you to the RX tech that helped my husband this evening. She was very knowledgeable & curtious in helping him with the list of items I gave him to purchase. I had gotten stung in the face by a wasp!
Celia Harden
2021-05
I really like it because it's convenient. The pharmacy staff is super nice! So are all the employees I've met.
BlueChrasher
2021-05
Loved this whole store until today. Pharmacy really dropped the ball. Still love the the front of the store employees though and they are the only reason I will be back!
Debbi Altom
2021-05
Excellent experience with the staff and service. The pharmacist Rosa was super nice and super helpful. Never underestimate the knowledge and services of a pharmacist.
austin whitten
2023-05
On the phone for 10 min on old before someone who speaks broken English couldn’t even try to help get my prescriptions from saraland location worst pharmacy experience
Rosie Nix
2023-05
My friend and I went through the drive-thru and it was a little wait bit it was worth it because we it was our time the service was excellent.
littl3_odyss3y
2022-05
I hate giving this bad a review but no one answers the phone. I had a package sent there and had some issues with pickup and was on hold for over and hour trying to talk to a person about the issue.
Alicia Wells
2020-05
Do not shop here. Dishonest with prices. Manager Johnnie lied about not removing a price tag I saw that rung up incorrect price. Shop on Schillinger with honest people
nathan pyle
2023-05
Nice store to go too and medicine place
valerie Wackenhut
2020-05
Worst experience I have ever had at a pharmacy.
Catdaillac
2023-05
Always fast for prescription
Amanda Watson
2020-05
Rosa is the best pharmacist!
josh broadus
2022-05
Rude staff in the pharmacy.
Mauricio Martinez
2021-05
Worst pharmacy ever.
KEN BAKER
2023-05
Not at this time
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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