Freeway Insurance

Ralph Comer

2024-02

Shawnquail Coats was super friendly and very knowledgeable of her work even got me a better rate . I recommend her very much.Thank you for a great experience ShawnquailRalph Comer

Kyra Pikes

2023-08

Carl Johnson gave me excellent service. He was very knowledgeable and helpful with my policy. I highly recommend the Chickasaw office for your insurance needs. Carl is always friendly answers all questions and you will leave knowing you are insured and with the best that fits your needs.

Kamyra Agee

2024-02

Carl Johnson does a great job every time I come in the store

Joe Buras

2024-03

The service is great Courtnee helped service me today. Go visit Courtnee at freeway insurance in Chickasaw Al.

Deirrea Thornton

2024-04

My experience was amazing & I was told everything the proper way .

ladonna mccarter

2023-05

I have to give a S/O to Claudia and Carl Johnson. They helped me on two different occasions. I spoke with Carl to complete everything. He was very patient with me. I was actually planning on finding another insurance agency, its hard to find good representatives. I don't know what they changed but to get two amazing people in the same week is a shocker . As long as they keep people like them on the team I will definitely stay! Thanks Carl and Claudia!!

Hakeem Whitsett

2024-01

Great service helped me get a great rate-Shawnquail Coats

Chelisa Bumpers

2024-01

Best location to get your insurance fromGreat customer service I highly recommend this location

Iris Mason

2024-01

Carl found me a great rate right before Christmas

Geraldine Files

2023-05

Carl Johnson is the representative to see for your car insurance needs he is very detailed, friendly, and professional. Freeway insurance have the best rates ever please visit them, I recommend this company .

Kathy Lavender

2023-10

I went in to purchase vehicle insurance Shawnquail Coats went above and beyond to help me and was so kind she really lifted my spirits I give her 5 stars .

Kim Penn

2023-11

Carl Johnson gave me great service and found a low rate.

Leonda Woods

2024-01

Best Insurance agent ever Carl Johnson in the Chicksaw, AL

Landon Workman

2024-03

Go see courtnee at freeway she d best🤝

Lisa Rae

2023-10

Mr. Johnson's kindness and expertise was a breath of fresh air. I highly recommend him!

Lounda Dortch

2023-07

Carl Johnson is really a severes person he friendly kind and he have a good personality and fast with his work

Richard Dickinson

2023-09

I've been with this company for almost 4 years they are good,but wait until you file a claim and have to to deal with Bluefire insurance which is the claim department for them..... SMH

Bunni Taylor

2023-05

Jacarra Lindsey was my assistant at the Chickasaw location she did an amazing job helping with my insurance ! I was overly impressed by the helpful information and quick timely manner ! Five stars across the board! Thanks Freeway Insurance!

Christian Parker

2023-09

I will highly recommend this location and Mr. Shawnquall Coats was amazing. Very kind and efficient.

Nicole Patterson

2023-11

The Chickasaw location is horrible I will never go back there again it's only one person working every time I've ever been there if you're going in just to make a payment you better have a lot of time on your hands

Arian Munnerlyn

2022-05

Melissa Zattier was excellent! Very friendly and accommodating. Made things very convenient for me. I am a driver and lose reception alot. Melissa had to call me back several times, but she remained patient and we were able to get things done a lot lot faster than anticipated. I loved speaking with her and she is a great asset to the company. Thank you Melissa!

Darcy Long

2023-11

Shawnquall has been so helpful!! There should be more Shawnquall’s in this world!!!!!

Caprina Russell

2023-09

Carl Johnson was extremely Nice and helpful and has alot of patience...

Freddy Nelson

2023-07

Love it great Customer Service and Willing to Help. Please come to Chickasaw And Ask for Carl Johnson

Cee Tee

2023-05

Carl Johnson did a great job helping me with my insurance on the phone. Highly recommend.

Tanisha Arnold

2022-05

Carl Johnson was absolutely amazing! He is hilarious! Great sense of humor and very patient! Thanks again Carl

Rodney Austin

2023-09

Carl Johnson gave me excellent service I recommend the Chickasaw office

Aleshia Hudgins

2021-05

I’ve used this company before and always go into this location to pay, let me start off by saying Ms.Phylis and Mr. LaQuinton has always been super helpful. Today 7/28/2020 at around 1:00pm I went in to make a payment and Carl Johnson had a customer and he was rude to the gentleman who was in making a payment also; when it was my turn I went up and advised him I need to make a payment. I also wanted to know why the amount was 100 instead of 80.. I advised Mr. Johnson I just called over the phone, and it had just advised me that it was 80 he rudely replied “ because it ain’t got your reinstatement stuff on it that’s 20 dollars” . He proceeded to huff and puff due to me asking him a question so I then asked what was on my policy he ignored my question and went on to say “your policy ends this month and you just now asking what’s on your policy?” I then advised him it changed from 40 to 60 and needed to know why because I need something very basic... Mr. Johnson then stated LaQuinton messed up my policy by removing features that’s needed and doesn’t know why he did it because I have to have roadside asst. I advised I didn’t need or want it I have it through my phone company he then said I can’t remove it so you gotta pay it. The tone and approach was definitely off with him and I advised him it’s a way to say everything being rude to loyal customers isn’t the way I advised him I come up there every month and have never had any problems with anyone being rude until now and I will be seeking other places to get coverage at. I made the payment that definitely wasn’t a issue I just had questions about my policy but him being rude and nice nasty just did it for me I won’t be renewing in August.. Thank you LaQuinton and Phyllis for making my previous visits welcoming and smooth I appreciate you!!!!

Tawan Marbury

2020-05

I had the pleasure of speaking with Quint at the Chickasaw branch about a policy that I had in 2006. His customer service skills were impeccable!!! He was very courteous and prompt in handling my matter. Thanks again, Quint!

monique young

2024-02

Good experience. Nice service.