4.1 (328)
5475 Moffett Rd, Mobile, AL 36618
(251) 263-9472
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Monica
2024-03
Moffett Road near Howell Ferry...On 2/29/2024 @ approximately 5:10 pmI was recently in this location picking up a few items after work. Tell me why, the manager had a white male, crystal meth head, following customers around the store.I actually felt threatened and thought I was about to be robbed. But, then realized he's actually watching customers.Then noticed that the whole staff looked to be a part of, "The Walking Dead" cast, really weird...
Nichola B
2018-05
I love coming to the store, it is so close to the house. However, they need to find better cashiers with customer service skills. The Cashier with purple hair is not friendly at all! Customer service 101, greet the customer! She doesn’t speak, rings up your food by placing it in the bag and just looks at the next customer leaving you to get your bags etc. I thought it was just me, until she didn’t speak to the customer behind me either.Yuck!!!!!
James
2021-05
Seems like zombies working the register. Walked up to the lady and asked her how she was, no response. I asked her another time. Still same thing. The only think I herd was my total from what I was buying. I made sure I said thank you when I picked up my bad of items, but still just silence. Good job dollar general.
Midnight Rider Express
2020-05
I was in the store recently and the manager was extremely rude and condescending. I had a coupon that the manager refused to let me use, said they didn't allow coupons that are for a free product. My coupon was from the manufacture and was not for a free product. I tried explaining this to her but she kept insisting that I was trying to get something for free. This was not the case, I had an entire basket of things to purchase and one coupon to use for one product. I don't appreciate the way I was treated and I won't be back. BTW, Walmart was more than happy to take my coupon.
Charity Abrams
2019-05
This Dollar General is so much better know that managmeny has changed. The cashiers in which more pleasant. The store is morny and organized. I feel like I have a good shopping experience when I visit the store now a days.
Harvey McCreary III
2021-05
Tons of people shopping without mask. They have a sign stating "no mask, no entry" but aren't enforcing it. I really don't like shopping where they do not enforce mask wearing. On top of that, I only chose to go to Dollar General because I felt safer because of the small crowd compared to Wal-Mart, but the people without mask made me want to leave and goto the Neighborhood Wal-Mart where they do enforce mask wearing.
Logan Cecil
2021-05
Went to pick up my wife some female products and only two boxes of tampons where not opened and the shelfs where bear and messy. The woman at the cash register was short and snoody.
Yvette
2019-05
Shop here so frequentlyi should own stock. four stars because the one item i used to be able to purchase is no longer available at any DG. (Mean green mildew remover). I have to use straight bleach now.😞
Vanessa Fields
2021-05
Someone put a whole row of batteries in the wrong spot and I think it's wrong. I should have been charged the price on the shelf because a customer didn't put a whole row in that spot it was likely a worker. In the future they need to make sure it doesn't happened again.
Dorothy Sloan
2018-05
Once entering store my cellular service stopped and I wasn't able to utilize my digital coupon app. I spoke with store employees they stated that there was never any service in the building not even on their phones and that they didn't offer Wi-Fi service or neither would corporate give them the Wi-Fi code as employees. I shopped around for a while but ended up leaving for another location.
Linda Pennington
2020-05
Needed present wrapping supplies. Found instead different size boxes in different prints. So cute and kept to store other items
Ronald Lloyd
2020-05
Great place to shop good customer service staff was very friendly and helpful will visit this location again
Brad May
2019-05
No complaints about the store. It's quick and convenient, and they keep it up pretty well.
Debbie Fikes
2023-05
I really like this store. They have everything I need.
Lenard Calhoun
2018-05
At the time of visit, I only purchased two issues of a comic book. The cashier was courteous and respectful.
Loren Deagro
2019-05
Nice staff and great manager. Keeps store up to date and as clean as possible.
Marie Lange
2019-05
And I don't feel like running all the way into Mobile these are a Wonderland they have everything that I need other than fresh food
Ngozi's WORLD
2018-05
Always a long line or no one to assist you when you're ready to check out. I consider these things bad customer service.
Lacey McBride
2020-05
I stop by here every morning before work. The manager is always so nice and greets me and every customer with a smile.
rick watson
2021-05
This place is great...i will definately be back...tons of cheaply priced consumables that remind me of my mediocrity ..
Teresa Bowden
2021-05
Friendly service ! Easy to find products your looking for! You can save money by using the app and online coupons !
yxung døc
2018-05
It's pretty good I like it employees are helpful yet the prices for some things are a bit high and it's always clean
Diane White
2021-05
This place definitely needs more help at the cash register. One person at checkout is not enough.
Sharhondria Bush
2020-05
They always are short of staff, don't have nothing on shelves, but 2 employee have good personality
Stephanie Tyler
2018-05
Store clean, cashier very nice, they had everything I needed.
Robert Allen
2020-05
Cashier was friendly, helpful, and very attentive to customers during the noon hour.
Yvonne Kimbrough
2023-05
Had some great 👍🏾 deals depending on what you are looking for.
Candice Perkins
2021-05
It has great inventory but not enough employees
Lee Will
2020-05
they didn't have what I need it I need it no parking signs for sale sign and they used to sell it but no longer sell it but I don't know why
Leah Rae Brazell
2020-05
Lady who was working on Jan 1st 2020 @12pm was so sweet and polite thanks 🙏🙇
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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