4.6 (74)
3871 AL-14, Millbrook, AL 36054
(334) 290-5150
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cheryl Alford
2024-04
Many many months later and Walt is still THE man. I went in yesterday very emotional ( lost my husband and it was a bad day), he was so kind, looked at me and sweetly said “just breathe”. Of course he then hooked me up with the best juices in the country! Thank you Walt, for everything you do!My “go to” Vape store from this day forward.!!! I’m new at vaping and decided to try buying one I could refill instead of disposables. I’m not sure what my issue was as I was very ignorant to the whole concept. So, instead of returning to the same store where the people working there couldn’t answer ONE single question, I found Vape Factor. Within 5 minutes (if that) my questions were answered and my problems solved. The gentleman mixed me up a juice that he thought would fix my unhappiness and I will be damned!!! It was exactly what I needed and was missing. Even with the gift of his full attention, he mixed me a bottle and handed it to me “on the house”! I’m continuing now, to share on my Facebook for anyone looking for a topnotch Vape Store with employees that actually know their trade. Thank you so very very much… I will forever thank you and never go anywhere else for my needs.-Chery Alford
Beth Smith
2023-08
Best Vape shop I've ever been too!!!! ... The owner is very polite and takes time with us newbies to explain things (unlike some of the other places I've visited in the River Region & treated like I'm the idiot) .... HIGHLY recommend Vape Factor for ALL vaping needs, both long-term & disposable, with both great customer service & a very large variety of flavors, and other products!!!
Mike Jemison
2019-05
Very helpful, friendly, knowledgeable staff. Store is very nice and clean. Prices are great as well. Walt and his staff are amazing to say the least.
Portimations
2023-05
Went in there to resupply vape juice, and they offered me house blends. I usually don't do house blends because they always suck but these guy know what their doing. Got two house blends that were really good. Perfect balance of nic and juice. Also great customer service.
Robin Blevins
2023-05
Best place to be. Honest answers and treated like family.
Ron Rothenstine
2023-12
Walt knows everything there is to know about vaping unlike every other store.
Erik Moore
2022-05
Walt hooked me up with a Geekvape AEGIS and Zeus tank. It is beautiful, chucks clouds like crazy, and is built like a tank. Customer service couldn’t be better. Just tell Walt what you like, and he’ll set you up! 10/10. I don’t need another supplier. Fantastic!
Darlene Bourgeois (Hope2nou95)
2021-05
Wasn't very friendly on the day my son and I were there not to mention I lost a whole bottle of juice because the top popped off so easy. Never had that happen with other bottles. The products are good but the packaging isn't. Flavors are good.
Victoria McCord
2023-05
They're awesome !! I have been 3 times and every time they have pleased my visit. They're very helpful, and so kind !!! Good people 10 outta 10, highly recommended
Ashley Crim
2022-05
ABSOLUTELY the BEST Vape (&more) shop in the area.... Their vape juice is fresh& tastes Wayyyyy better than any other places I've tried in the 7 years I've been vaping! If you're wanting to create your own flavor of juice, they can do it!Also, they now have the Kang vapes, and are in the price range as most others; however, you DON'T have to worry if these are real or not... They're genuine!
Amanda
2022-05
Worst vape shop Ive ever been in. Wasted my time and my money. Totally unprofessional, zero knowledge of simple coil resistance and basic product knowledge. They replaced my coil with one that was incompatible and sold me a disposable "back up" tank for my new battery that again, was incompatible, rendering each item purchased - useless. Went back the next day and instead of making any attempt at troubleshooting the problem they both (man and woman) came from the back of the store looking stoned, uninterested. They just stared atme and made zero effort to do anything at all. The girl just shrugged her shoulders. I went to Southern Vape today...he simply read the coil resistance as being insufficient for the geekvape battery I had. He fixed me up in under 30 seconds and i bought a pack of the correct coils for $20., aThe folks at this store appeared to have just awakened. Maybe the live there? I dont know how they pay the rent. Must be the fish they sell bc it certainly isn't their product knowledge. As you can tell, I m still feeling robbed, they just took my $20 and gave me a too bad so sad attitude. I will never go there again, yall keep that $20, you're going to need it worse than me, with those "skills".
Heather Brown
2019-05
Love the location. Easy to get in and out with plenty of parking. The staff is friendly! The flavors are what I really like. Most places have the same stuff just named something else but Vape Factor has new , exciting flavors.
chad bennington
2020-05
The guys in there are very knowledgeable about the vape products and have more flavors than any place I've ever been in . Hands down best place to go for vape products in Alabama. They have the biggest selection of top quality juice compared to anywhere I have ever seen .
Michele Hall
2022-05
Walt and his staff are the best. They are knowledgeable, friendly, remember faces if not your name, and great shop. I recommend them to anyone!
Matt .h jones
2023-08
This place should be called fish factor. No vape products obviously a front store for something else .Terrible vape store
Crystal Myrick
2021-05
These guys went out of their way to help me! The mint salt nic juice is the best tasting I’ve tried!! I won’t go anywhere else after today!!
Gary McCrea
2019-05
Great people to deal with. I've shopped around and found out that they beat all competitors prices. Great in-house juices.
Ashley Weathers
2023-06
Very limited selection, but nice people and clean store.
John Desselle
2023-05
Vape Factor is good people that goes out of their way to help get exactly what is needed
Cheri DeRamus
2021-05
Best place in tri-county area for all of your vaping needs. Friendliest people you will ever deal with!
wadecbr
2019-05
This is the best Vape shop around anywhere near here. Walt and the rest of his crew are very knowledgeable and helpful.
LeeAnn Dennis
2019-05
Absolutely best customer service hands down. Walt and his staff are nothing short of amazing!!!! Love them!!
Marie Boyer
2023-05
Love all the flavors available and the staff are fantastic!
preston jones
2022-05
Awesome customer service. Amazing variety of flavors. 5* 👌
Bocephus (Deez)
2021-05
Best Vape store hands down don’t even bother going anywhere else .
David Bush
2019-05
Very helpful and friendly. There prices are pretty great and they offer a rewards program, which I highly reccomend you try.
Justin Stone
2022-05
Very friendly place good atmosphere and great prices!
Aubrey Blair
2022-05
Damn good shop the people that work here are such a pleasure
Matthew Moody
2019-05
Knowledgeable staff and very helpful. Good juice tasting bar.
Robert Householder
2020-05
Great vape shop! Walt and his crew are awesome!
| Monday | 9 AM-6 PM |
|---|---|
| Tuesday | 9 AM-6 PM |
| Wednesday | 9 AM-6 PM |
| Thursday | 9 AM-6 PM |
| Friday | 9 AM-6 PM |
| Saturday | 9 AM-6 PM |
| Sunday | Closed |
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