4.2 (161)
8201 Hwy 72 W Suite B, Madison, AL 35758
(256) 721-9919
rackroomshoes.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
William Klimeck
2024-02
Competitive prices with what seems to be continually rotating BOGO sales for all the brands. Large selection of styles and size offerings. Super awesome croc charms and other shoe care stuff. Friendly people and decent rewards program.
Kerri Rantala
2024-01
Stacey the assistant manager was so sweet. My dog ate my favorite shoes and I came in to replace them at the end of the season. They were out of my size. She called several stores trying to find me my size. Above & Beyond Customer Service!
Ryan Cass
2021-05
Seems like a nice shoe store, I didn’t see any great deals here today but I wouldn’t mind shipping here again.
Janet Robinson
2023-05
The rack room has some awesome deals . I really enjoyed being in there yesterday. The atmosphere was very calming. The manager was constantly working on the stocking. He made sure that all shoes were put out. He never stops moving.The cashier spirit was very polite. She took her time with several customers. I will try to return today to pick up 2 pairs of shoes today. Hopefully, they are still there. So if you have a Rackroom in your city, please go check them out.
S Scheller
2024-02
Didn't have what I needed but did have a great selection.
Matt “Matt” Ayech
2022-05
Pretty good deals. Military discount on Tuesdays . And always has BOGO deals. Selection is upkept fairly well and every once in awhile you can stretch your money a little further then you can at other shoes stores. Competitive for these types of shoes (not sneakers).
Mark Scheidker
2020-05
I could always go online and try to guess my size. But it's honestly just as good to be a frequent customer here. There's almost always some kind of buy one get one some percent off sale, and the rewards program has actually saved me money. Their selection isn't massive, but I've never walked out without something I actually wanted to wear. As somebody who always buys shoes last minute, it's better to skip the guessing game and just buy them here.
Rachel Ishhh
2023-05
I was hired to be an assistant manager by a man named Emery claiming to be the GM. My start date was to be like four days later. I kept calling to check on the progress, none was made. My final time calling I was informed he no longer worked there. Thanks for wasting my time Emery.
XBIO 2020
2018-05
I went with my mom two wks ago and we were able to leave with four pairs of shoes for what we would have paid for two. We both were able to find the wide shoes we love to wear. Love it and it's only a mile from my home. Wonderful employees helped us and made.it so easy for us both.
Susie Gilliland
2023-05
Desma and Amirah really know their stuff! So friendly and helpful! You will go in for only one pair of shoes, come out with several pairs, socks, accessories and candy(if available)! They build your bag for you!
ANGELA STEVENS
2022-05
It wasn't really crowded, but it was clean & DEFINITELY... HOT. Yes I did have a mask on, but that wasn't it. It felt as though the air was either turned OFF or the heat was ON. Either way.. Uncomfortable and irritating. No greeting upon entry, but staff did speak later in passing. I didn't even get to use the BOGO offer. It was a ONE & DONE sadly. I WANTED MY BOGO😩
Amanda Hargrave
2023-05
Was told they had a certain shoe in a certain size when I called. Drove 45 min to find out they didn't carry any shoe in that size at all
Paul Young
2021-05
Staff very helpful at the check out. Not very forthcoming out on the floor. Kinda similar to needing assistance at Walmart. Gotta hunt them down. This store has huge clearance area. Nice selection of shoes for all ages.
Luke Kinton
2020-05
Not bad for a lower level shoe store or if you need "cheap" shoes. Some of prices are competitive for the lines of shoes they carry, but if you are looking for higher end lines then you may do better at a speciality shop.
ASHLEY SMITH
2019-05
Great selection but seriously, the owner needs to come off the wallet and USE AC! It's too hot to shop comfortably. every time I have ventured in its been entirely too hot in this store.
LM G
2023-09
Nice and clean. Great prices on athletic shoes.
C P
2022-05
They do offer a great selection of shoes. I just wish they offered more larger size formal shoes.
Chuck Cagle
2023-05
Didn't seem to have much of a selection. Not very friendly. Still bought 2 pair of shoes.
Jeffrey Peeden
2022-05
Seems like now almost all the shoes you'd want are either excluded from the BOGO or only available as the first item. I don't recall that being so prevalent in the past.
EJ Osborne
2024-01
Very friendly, helpful staff
Sarah Peery
2021-05
I was pleased with my purchase. I purchased two pairs of shoes that I had found online less expensive than I would have paid when ordering online
Kahleah Mccrae
2022-05
A very distasteful experience. The customer service is very unprofessional. Let’s just say the cops were called on a customer and the old manager guy sat there screaming and cussing back and forth with a customer. Will NEVER step foot into that store again.
Selena Sevy
2020-05
They have a decent selection of shoes but their prices are over inflated. I went down the road and found several of the exact same kinds of shoes for $20 less.
B
2022-05
Store was clean. BOGO 1/2 off worked out great. Jayla is super nice and helpful. 🙂👍💎
Karen Lovell
2022-05
Great customer service but, not a lot of variety in sizes and styles.
Gheymarne
2019-05
Finally found the shoe I was looking for. The staff located it in the wrong place after trying on several shoes. And great bogp sale
Lisa Carr
2023-07
Nice store and location. Average prices.
Sunny Parker
2019-05
Shoes there seem to be getting more and more expensive there. It's a good thing they are always buy one get one fifty percent off. Still it's hard to commit to a purchase.
Martha South
2024-02
Very rude saleslady.
Kristin Talbot
2019-05
Had a great selection and actually supplied a wide range of sizes. We will definitely be back.
| Monday | 10 AM-9 PM |
|---|---|
| Tuesday | 10 AM-9 PM |
| Wednesday | 10 AM-9 PM |
| Thursday | 10 AM-9 PM |
| Friday | 10 AM-9 PM |
| Saturday | 10 AM-9 PM |
| Sunday | 12-6 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population