4.5 (229)
4015 Lawsons Ridge Dr, Madison, AL 35757
(256) 722-9443
enchantedforestalabama.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pam Powers
2024-04
I had been to this nursery once before a year ago while visiting the area. Now I'm a resident and I had to revisit the nursery that had been on my mind for so long! Hubby and I trekked out seeking a replacement for a small tree that had died, some colorful flowers for the front garden, and (possibly) some sort of statuary or decorative element for a corner that gets irregular sun.We found everything that we were looking for, but couldn't make a decision about the decorative piece: too many choices for our little brains! We took pictures of some of the ones we liked and will mull them over to decide which one speaks to us. We were really delighted that there was so much selection.The staff was helpful and friendly and gave us the space we needed to just wander around and look at things. The plants were all really healthy and it was great to be able to have many choices with them, too. We'll definitely be back.
Shay
2024-01
I visited Enchanted Forest to find a planter for my fiddle leaf. They have a beautiful selection of planters, and the employees are really helpful. I am going back to get another planter for my porch.
Kendra Saylor
2023-05
My mom wanted to come to a plant nursery. I found this place on Google. They have a lot of plants. They have some vegetable plants. My son wanted a Jalapeño plant. My mom found a heirloom tomato plant. They have a raccoon named Rocky. He's wild, and they ask that you don't pet him or get too close. Rocky keeps away unwanted critters. My kids loved him! We will definitely be back!
Angie M
2024-04
A very nice and beautiful shop with many plants to choose from
Heather Albright
2024-03
Amazing selection, fascinating artistic baubles, and a staff that made me feel like I was right at home. I cannot recommend this place enough!! Definitely my new go-to place!
Cathy Wells
2023-10
I had trees delivered and planted last October. I notified them in May and July that one of the trees didn’t make it. I was asked to be patient since they had a lot of trees that needed to be replaced. I have yet to be contacted about the replacement. This is very disappointing. At this point I’m going to buy and replant a new tree myself to have a completed project.
Bridgette Rooks
2023-11
Fall is definitely in the air!! Stopped by to pick up sod and was overjoyed to see all the fun florals, pumpkins and decor for fall. 🍁🍂 Great customer service and fun shopping experience.👍
Katie Copley
2023-05
AMAZING customer service!!! I came in yesterday about a donation for my Girl Scout project and left my information; I was called the next day, and they gave me 40 beautiful, healthy plants!!! They made my day!! Cannot recommend enough.Thank you for being so great!
S Fury
2023-05
Helpful knowledgeable staff. Lisa was great! So very helpful, cheerful, and had great suggestions. We ended up buying two trees and two bushes. They have great prices and military discounts. A huge shout out again to Lisa. Thank you for all you help.
Tom Ryberg
2024-05
Pleasant people. Helpful.
Jerry Sims
2024-04
Wonderful people with an excellent attitude and knowledge.
C (x)
2022-05
One of my favorite places to shop... If you want plants (indoor or outdoor,) this is the place to go. They have everything, and at a very reasonable price! Houseplants, bulbs, fruit trees, seasonal items, you name it... the staff is also very friendly & knowledgeable. Way better deals & selection than big box stores, + you are supporting a local business! 🌸
Keith Jackson
2023-05
visited summer 2022Located at back of the Home Depot parking lot, this place is like additional, better garden section. They have plants, and tons of gardening tools and accessories. The layout is a little crowded, but that just means more products available.If you're in the market for gardening supplies, look here first, or at least stop by if you can't find what you're looking for at Home Depot. Would go again.
mary l anderson
2021-05
Love The Enchanted Forest. Staff knowledgeable, friendly, very helpful. Seems to be a business well stocked and knows what customer service really means for repeat business...so refreshing. Choices galore in plants , pots, chimes, water flowing fur ant garden. Great range of prices...small plants to tall trees. I definitely highly recommend this place. .
Jeffery Gilliam-Swaggerty
2021-05
Enjoyed looking & purchasing. The employees are very nice & willing to help. Giving a military discount is a plus...& will cause me to give them my business & rate them highly! I will return...actually, I already have.
Brad Sanders
2022-05
Would have given this place 5 Stars in the past.( The metal art piece my wife got for the yard).After my last purchase and install of a small reasonably inexpensive snowball plant, now its a much different review.I mean if they can't or won't make such a small easy fix to such a small project. How would a much larger plant or landscape project be handled?So this place has not only lost my trust in them but also any of my future business as well.
Aaron
2023-05
They have great people working here. I went in looking for some dog friendly house plants and got some help putting an arrangement together. Everyone that I interacted with was super friendly.
Carrie Williams
2021-05
Great selection of plants, flowers, trees, and decorative items for outside your home. Very courteous and helpful staff! Have shopped with them several times over the past several years and they never disappoint in what beautiful things they have.
Machelle
2023-05
On my favorite nursery list. They have a big variety of plants that are well taken care of. Customer service is great as well!
Grant Pulliam
2022-05
Rude and dishonest. We had problems with several of the shrubs and trees we purchased from them which were planted by a professional lawnscaping company. Several trips to the business for assistance were met with rude employee behavior. After 3 attempts to get the owner, Roger Lyon, to the home he came out and dismissed the issue as the plants being dormant…in September! He was threatening and in your face confrontational, stating that he has done this work for over 50 years and that he is a professional. When I told him that I would go to social media since he did not want to take care of the problem, his response was, You go to social media and I will ruin you!” Not only will we not buy from them, but our landscaper will not buy from them.
AuthenTech - Ben Schmanke
2020-05
Love this place. Beautiful and relaxing to walk around. Friendly and helpful staff. Massive variety of plants, trees, flowers, pots, water fountains, wind chimes, and so much more. They'll even do delivery and installs for an extra fee if you'd like. Worth checking out!
Christy Eggleston
2023-05
Not as large selection in house plants and other garden supplies. But over staff is friendly and helpful and they do have veggie plants I don't find other places.
Born Handy (Born Handy)
2018-05
I found this place after a handful of bad customer service issues at another nursery, and I am glad I did. I had driven right by several times, but somehow managed to miss the place!Anyway, I was planting a few trees, and had a lot of questions. The store owner walked me around, pointing out trees, pros and cons of each, and answered any other questions I had. In the end, he helped us choose the perfect trees for our yard, and I couldn't be happier. I have been back 10 or 12 times since, and I always have a positive experience.As for the irrigation complaints, it is pretty typical for contractors (fencing, landscapers, concrete workers) to break them and repair them at the homeowner's cost, so I guess some folks just expected something more than what is reasonable. This is a great place to shop, and has great customer service.
Dawn Murph
2020-05
Probably the best variety and selection of plants in the entire Huntsville area. I saw a recent comment about it being nothing special or that they have the same things as the big box stores and this could not be further from the truth. If you are a true plant enthusiast, you will understand that not all plants are the same. They carry a larger variety, including colors, than Lowe's, Walmart, and Home Depot put together!
Julie Stinnett
2021-05
We bought 2 30 gal maple trees and paid to have them planted. They lasted 1 1/2 years and died. The arborist we had come look at them said they were root bound. Thus why 1 Star, I felt by going with a reputable nursery they would have the experience necessary to give my landscaping the best chance. Also have learned since the type of Maple we planted isn’t indigenous to this area, also would have expected to be told that, especially since we asked. Sorry, I really want to support small business but this time it didn’t work out.
David Hayes
2019-05
This nursery is a little out of the way for me, but if I'm ever having trouble with a hard to find plant, they almost always have it! Their staff is very knowledgeable, and helpful! In addition to a wide variety of trees, shrubs, perennials, and annuals, they have many garden related items in the store.
Kevin Henson
2023-06
I really enjoy visiting this nursery. The staff is friendly, helpful, & knowledgeable of their inventory.
Jerry Cox
2023-05
Wonderful knowledgeable staff that was very helpful. The nursery was well stocked, organized, and had a great variety of plants with reasonable prices.
Yen Pham
2021-05
One day I went to get advice on the soil (because I believe they have expertise) I asked them about the mixed fertilizers, but they brought me the soil that had not had anything. I called for help and waited .. when I finally arrived, the foreman still blamed me and told me to learn their language. They finally took my money so they don't care. in short, the director's speech is too bad. I lost $ 256.15!
The Awakening Enthusiast
2019-05
Once upon a time, I had a good review on here with 5 stars. But I'm now making an edit to a 1 star rating for poor customer service and attitude problems. Asking these people a simple question gets a snooty remark along with an answer. And if their answer is NO it seems like they enjoy telling you NO. So I will be finding a new place this year.I spend quite a bit of money in these types of places and I dont expect to be treated like a king but I definitely expect respect and positive attitudes.
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 8 AM-5 PM |
| Sunday | 1-5 PM |
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