Dollar General

Dawn In the South

2023-05

Staff is wonderful… very professional and courteous. Corporate and analytics is to blame for the continued that disaster of the store. I literally left over $100 on the table due to carts in aisles, no stock on what I buy… it’s like playing bumper cars with a cart of unboxed product…. This is corporate

James Greenlee

2023-05

for the past few days this place has often put up “self register only” signs. and then when the self register messes up the head manager is nowhere to be found to fix it! this used to be my go to store when i needed something fast, but ever since new management has changed things it has been the worst store i’ve ever been to in general

Laura Lynne Ellis

2021-05

On 12/10 @ 5:00 pm . A very very rude cashier. She wouldn't look at me, and wouldn't speak to me. They need to get better cashiers because their inventory is good for our community but not that attitude. We are in the south not NYC.

Waazal

2020-05

Very helpful, friendly staff. Nice clean store. Sometimes, not always, checkout times are long. During resets aisles can be cluttered with unpacked merchandise, making items in store difficult if not impossible to access.

Dustin Sayre

2019-05

Staff was nice enough and the bathrooms are clean and don't stink it's great. Do have to get a key from behind the counter. What store has quite a large selection a Dollar General. This store is just about the only place to stop anyting in Lillian. Other than that it's a pretty standard store.

Tabby W

2023-05

Had to give 1 star to review, but this manager is AWFUL! Nickhole is a loud bully, yelling at ELDERLY people. The most disrespectful thing I have every seen. Tried reporting her, but guess she is the only worker they have 🤷‍♀️ She is a disgrace

Jackie Core

2019-05

I have been shopping at the Lillian store for a long time. Years as a matter of fact. They are sweethearts that make you feel like family.Besides great folks who work there, overallBest deals and selections. ..Thank you all andHAPPY HOLIDAYS!!!🎄🎁

Shane Herman

2018-05

Good store. Friendly staff. Need a small item or two quick and you don't want to drive to Wal-Mart, here's your place. In and out fast. They have most of the basics, in name brand also. So save yourself some time and money and just stop by.

Vincent

2023-06

Nice store but it is always a mess always stuff in the halls and carts in the way trip hazards everywhere

Don Larson

2023-07

Bad at keeping stock, I always check the app to make sure they have what I'm looking for.

Triquetra

2018-05

As with all Dollar General stores, it was understaffed. There was unstocked product left in the isles throughout. For small odds and end items, these stores are for sure convenient and pending a line at the register, you can usually get in and out and be on your way fairly quickly.

Donna Newsom

2020-05

Always find some little goodies I didn't realize I wanted/needed. Filled my cart.The pretty young check out girl was so sweet & helpful. LILLIAN Dollar General is favorite!! 💙

68MustangGal

2021-05

Ran in for bread, milk and eggs in light of the impending hurricane (Sally) and was expecting little to nothing left behind but found shelves were completely stocked and ready to go! Nice job Dollar General!

Jamie Jennings

2022-05

Shop at this dollar store all the time. Most of the people there are friendly, the only problem you will run into, is most of the time there is only one cashier, and the line gets backed up. So don't be in a hurry when you go in. Great local store.

Brittany VanNorman

2021-05

The lady behind the counter was just chanting all these things I couldnt underneath. And I swear she was putting a curse on me! I thought I was tripping but my boyfriend heard her as well. The first thing he asked when we walked out was wth was that lady saying.. Like a whole different language! And she didn't stop until she said my total and then she went right back to chanting.. Im just hoping that I hit the lottery instead of breaking a leg or something. Lol. Pretty clean DG tho.

Jason DeBari

2021-05

Poor customer service4:14pm - The lady at the register was very rude !!!she gave me a very dirty look and she would not acknowledge me when I said hello how are you doing today, I wish that she would not bring her problems or her anger to her work because this make customers not want to come back to this store anymore.Jason From Florida

Vikki Miller

2021-05

Coming in from out of town and need dishwashing liquid. Good place to stop and pick up a few items. Store was clean and I also found other items at good prices.

Tammy

2021-05

The cashier was so very kind and helpful. I wish more of their locations had such a kind employee as the young lady with short dark hair.

Carlos DE MIRANDA

2016-05

I've been a loyal customer of this store for over 10 years and had always had good experiences until May 30th,2015. On that morning I went to the store to buy a beach umbrella among other things. I found it outside the store. When I entered the store, I asked the cashier the price, since there were no price tags on it or displayed outside. She told me she didn't know. I asked her to find out while I was shopping. I asked her where I could locate some items. She said she didn't know because she had just started on that job 30 minutes earlier. She offered to find out and help me, what she did. When I came back to the cashier to check out, I asked her about the umbrella's price. She said that she still didn't know but she thought it'd be $15.00. She scanned the tag, but nothing came up on the register. She manually entered the price and checked me out. Later on the umbrella came out defective (the fabric came loose from the tip of central rod). In the afternoon, I asked my daughter to came back to the store to return it. She went to another branch, closer to the place where she was. The cashier there said she couldn't make the return since the receipt wasn't showing "an umbrella", but "TOBACCO". She called me and I asked her to go to the branch in Lillian, AL, where I'd purchased it in that morning, and so she did. The cashier there told her the same thing, so she asked to talk to the manager. A man named Allen came and was extremely rude to my daughter. He told her that "no umbrellas were sold in that store on that day". My daughter told him that her father (me) was the one that had purchased it there that morning. He said that I'd never been there that morning and told her to "GET OUT OF THE STORE BECAUSE SHE WAS TRESPASSING, OR ELSE HE'D CALL THE POLICE". My daughter called me, so I immediately went to the store (I live 0.5 miles away). I asked to speak to the manager and explained what happened that morning. He wouldn't take my word and told me that no refund would be made and that I'd never been in that store that day. So, from that point on, I was a LIAR and a CHEATER, trying to cheat the store in $15.00. I told him that I'd paid with my credit card, which proved that I was there. I asked him to check the surveillance cameras' tapes. The time I was in the store was on the receipt so it would be easy for him to check it out. He said he had done that already and that he didn't see me. I told him to watch it again. He told I was telling him that he didn't know how to do his job (I honestly think he doesn't). HE MADE ME AND MY DAUGHTER FEEL LIKE CRAP. Both the manager (who, in my opinion, has very poor customer service skills) and I engaged into an argument. As a matter of truth, he offered to replace the merchandise. I didn't accept because I thought the replacement could be defective as well. He than told me to come back the next morning to talk to the employee who checked me out. I told him that I wasn't coming back and that I just wanted my money back right away. I told him that I wanted to talk to his supervisor. His answer was: "I'm not giving you her home phone number". I asked him to call her himself and let me talk to her. He, than, said he was done with me, turned his back and walked away. After some time, I decided to call the police and, when I had the Sheriff department on the line, Allan came back talking to somebody on his cell phone and, on a hostile tone of voice, said: "I owe you $15.00", and gave me the cash back (without tax, but who cares). I believe he owed me way more than the cash back. He owed me and my daughter an apology, what never happened. I know how hard and costly it is for a company to acquire customers' loyalty. In this case, Allan decided to give it up on a matter of $15.00

Jeremy Love

2021-05

Everything I need in a smaller less busy atmosphere where the prices beat the big chain grocery store. I get bacon and hamburger from DG, it's crazy cause it's good.

Ronnie G

2021-05

Place was clean, thank God the AC was working, polite, personal would go there again. We was on a quick vacation and they helped us with everything we needed.

Beverly Davis

2020-05

Normally great, but now during these tough times, customer service personnel should leave their personal opinions and wisecracks about customers to themselves. Not professional to jeer at customers fears.

Sara Beckman

2021-05

Ur staff knows their store, they r always helping me find something, and everything. Thank u for all u do.

Larry Lackey

2021-05

Clean and we'll stocked.The employee on duty was the friendliest and deserves a praise for her customer service.

Naomi Sample

2020-05

Had everything we needed and more. Great place to pickup needed supplies and food/drinks. Very conveinent for campers nearby.

Deshae Robinson

2020-05

This is my go to store! Sometimes twice a day. Staff are friendly and feel like family.

Debi Otwell

2020-05

Exceptional staff, especially Rita. Store is always clean and easy to find what you need.

Ray Anderson

2021-05

I hate having to look for something in a store I'm not familiar with. Good thing phone charger's r upfront, and only on the end.

Monah Carlisle

2019-05

Everything I needed when I visited they had. The Store is congested and a little dark. Check out clerk was pleasant.

michelle mitchell

2021-05

Clean store with some Mobility throughout isles. Stock is slim in some products or not shelved.