Dunham's Sports

K C

2023-05

Dunham’s operates separate from the Jasper Mall. You can only enter from the outside, and they offer later hours which is great. The service is good, about what you’d expect. The store is clean and offers a large selection of sports and outdoor equipment—including a good hunting section, something many sporting goods stores have reduced or eliminated.

Mary Katherine Roberts

2024-04

Purchased cleats in this store last week that were displayed under "Men's Soccer". Come to find out, they're football cleats. Manager told me over the phone they could look up the receipt with purchase date and exact amount charged. Called back with that information, she started yelling at me that she did not tell me they can look it up with purchase date and exact amount. I've never been yelled at by a store manager before and never experienced such unprofessionalism. I think they found that girl in a street fight in Jersey and turned her loose to try and run a store. It's not working. Someone take her back. Manager's name is Tiara or something similar. They should perhaps call her Horns- seems more appropriate.

jason blevins

2024-04

I ordered a new Colt from Utah and wanted to use Dunham's as the transfer. The Utah gun shop called and spoke to Dunham's employee and the employee sent a text that contained Dunham's FFL.My Colt arrived and Dunham's does not do 3rd party transfers. I called the number of the employee (who sent the Dunham's FFL to the Utah broker ending in 8713) and was talked to like I was the problem. This "employee" berated me, said she did not want to spend 20-minutes hearing what I had to say, cut me off at every turn in the conversation, and finally hung up on me.This "employee" then called the Utah gun dealer and berated her, yelling and screaming like an feral animal.This was a TRAINING breakdown of Dunham's, as when you send an FFL to another FFL holder, that is permission to ship a gun.Granted, I will never be a customer of Dunham's going forward, but I will consistently write to corporate that TRAINING is an issue or maybe the lack of character of the employee, both I would say.

Marvin Terrebonne

2024-01

Staff is very friendly and courteous. Store is well stocked and clean. Gun sales guy was friendly and knowledgeable. Everything you need for every type of sporting.

Parker Hudson

2024-04

The manager Tiara is a joke. Horrible and rude staff. Corporate needs to clean house and get qualified friendly people who know the basics of customer service.

James Hicks

2023-11

I went in to purchase a smith and wesson fpc, they did not have one in stock, so 🤷 I looked at what they did have and decided on a different rifle. The rifle was on sale, good for me, and I purchased a 500 round box 📦 of Aguila 22 long rifle ammo, bad for me! Every 3rd round was a misfire, out of 75 rounds I had 26 misfires. I am convinced it is not the rifle. DO NOT BUY AGUILA 😒 brand ammo!! Otherwise, my experience was ok, people were nice and helpful. Nuff said...

John Bair

2024-04

It was my first trip there walked in on a robbery . So we didn't stay. Felt a bit uncomfortable.

Allen Rowland

2023-10

I had a negative experience in the Guns and Ammunition Department at Dunham’s in Jasper. There is almost always a shortage of employees (or zero employees) to serve the patrons in the department. We were also referred to as, “the older couple are back” in front of other customers. Instead, we departed and I purchased the same weapon at Pat’s Archery (500 yards away) for $60 less than Dunham’s price and received a 10% discount because I am a Veteran. Dunham’s does not give veterans a discount. There are always an adequate number of knowledgeable and friendly employees in the gun department at Pat’s. In the future, we will not be returning to Dunham’s.

Brian Davis

2024-01

I love this place. They have a little bit of everything for outdoors/sporting goods. It's good they have something like this in Jasper. They have about everything that Academy has.

James Alexander

2023-05

The store has a lot of good products, but let's be honest. They have low price stickers on everything an that just isn't true in my experience there. I've found that most stuff there is marked up an can most likely be bought at a lesser price in other stores. I've been there a few times but only for certain things like ammo, or related items. Which is close to prices at other store. I'm not saying everything is to high but pretty much most of it but that's just my opinion. But if it makes you feel good to pay way more for a product then by all means this is the store for you. Myself I prefer to pay less

Bill Petree

2024-01

Friendly staff. Ammo wasn't very well organized so took a bit to find what I needed as it wasn't in the indicated area based on the posted signs

Andy Currey

2023-12

I really love how they treat their customers. They also offer military discounts.

Jimmie Dill

2023-09

Update August 2023 I have to say the revolver is very accurate and since I got both weapons back from the manufacturer they have worked every time.I should give you a 1 star because of the staff that waited on me February 8 2023. I purchased a Rough Rider revolver and High Point 9 MM. I ask the person that sold them to me what kind of issues they had with them. I was told hardly any, and don't believe all the reviews. I should have believed the reviews, I carried them home and loaded the 22 magnum. I fired 4 rounds and the firing pin stuck, I had a time getting the cylinder out to unload it. They don't want and I would not take a loaded firearm back for repair. The second untrue statement was it only took one or two weeks to get a weapon back, sent in for repair. It took more than 4 weeks, the High Point slide had some drag on it and I had trouble with releasing the slide to close, it was gone over 5 weeks. The rest of my dealings with Dunham employees were pleasant and respectful. When I carried the pistols back for warranty work, they didn't offer any paperwork, so I ask for a receipt showing that I brought them in for repair. They told me that they didn't give a receipt for repairs, I ask them to write something on a piece of paper. I was told that they could not do that, I have carried a few things in for warranty work in years past and always received a receipt showing that I had bought an item in for repair. I got the revolver back and it worked fine the 9MM I only fired 2 clips but the last round in each clip didn't load into the chamber. Dunham in Jasper has a policy of no returns on guns and ammo it doesn't matter if it was bad from the factory. I think part of the High Point problem was bad ammo I purchased with it.

Jessie Carrell

2024-01

Good selection of things, a little bit above average prices. But still ok.

Danny Niblett

2024-01

Very friendly staff and great selection of outdoor camping,hunting, fishing gear.

Hunter Jensen

2023-06

Called in to the store ahead of time for a revolver and the clerk was helpful from the time I first called to the time I left with the firearm. Tanner was very knowledgeable and made the process super simple and entertaining. If you’re looking for a firearm, seek Tanner!

Alan

2023-06

Dunhams website for Japser advertised a pair boots for 69.99, went into thw store and the same boots were 109. The website says in store only but the store would not honor it. When the store manager came to the register she had a huge attitude like it was bothersome for her to talk to customers. Very poor customer service during this interaction.

Ashley Steele

2023-05

I sent my child’s stepmom here to get cleats for our son yesterday. Come to find out I had accidentally given her my other child shoe size. She went back to get them exchanged. Now note: She’s from GA not from Walker county jasper. That would’ve been the second time ever she’d been in there. I am the one who raved ab the store and asked could she make the trip there to get the cleats really quick. When she was given the receipt it was ONLY a coupon. Not the physical receipt. She did not realize this until the cashier pointed it out. Ok fine, not a huge deal. The cashier asked what I’m assuming was a manager or supervisor to the front. The supervisor ( middle aged possibly with blonde hair in a bun) came up and was incredibly rude to the step mom. Made rude comments like “It’s on the front of every register.” Now she was in a hurry both days and didn’t notice the policy on the register. Policy is policy and she understood that but the manager being belittling her and making comments like “Nope, can’t do anything!” Is beyond unprofessional. I called and asked for the supervisor myself to speak to her about this and right away she tried to get a attitude with me also so I’d imagine I mightve been speaking to the same supervisor the stepmom did. I was kind but stern the entire conversation and reminded her that you never know how somebody’s day is going so a little grace and kindness goes a long way. It was not a issue ab exchanging but being down right rude to a customer isn’t acceptable. In order for any business to thrive great customer care and finding solutions or being kind when explaining policies can go a long way. She was so upset at how she was talked to she walked away in tears. I am Embarrassed that I ref Her to the store and this happened to her. Do better management and remember kindness goes a long way.

Corey Scott

2023-05

Been to the store twice. Both times the store has been out of multiple shooting items I needed but showed in stock online. Poor inventory management. I won't waste my gas and time coming back again when I can buy on Amazon for a couple dollars more and free shipping.

Timothy Brown

2023-05

I gave them only four stars because you can't really get any help out on the floor. Can't get any help anywhere out on the floor. So if you are looking for a specific item of clothing....good luck. They do have good prices on a bunch of things. They also have some real good quality items at good prices. You just have to find them.

sos138666

2023-05

Since this place makes me feel like a kid in a toy store, its top 5 for me. I shopped Dunham's religiously when i lived in eastern Indiana. Sadly, this is the first and only one I've seen since moving in 2012. Ten years later, i still have to try and keep the inner child contained. Otherwise, my attention span becomes 0.5 seconds, im touching everything.

Douglas Carr

2023-05

I miss Hall Brothers Sporting Goods. If you are old enough to remember the place, ya know what I mean. I Iooked in two different departments and never saw a single sales rep. Saw some walk by me. Then I finally saw one in Guns and ammo department. Never said one word to me. They were helping other people, grant it, but never a word of I'll be with you in just a moment, sir. Never one word. I left. I gave them ample opportunity to acknowledge me a a customer. I'll not darken the door there ever again.

AMANDA GRACE THOMPSON

2023-05

Wow! What an awesome addition to our tiny town..(#gojaspermall)It was EXTREMELY PACKED, but it's Black Friday that being said, it wasn't an extreme wait even though the line was almost completely around the inside of store! Can't wait to go back when I can actually look around and stay a minute!! Update great experience in black Friday number 2 still going strong!

Jason Azbell

2023-05

Disappointed that I had to wait several minutes to look at handguns. I made noises. I knocked on the counter. Once someone arrived, the service was very good. The employee was very knowledgeable about the guns.

Astro

2023-05

I've never been a customer of Dunham's Sports but started receiving spam from them even before they opened. When I called to find out how they got my email address, they claimed they only email their customers, but they weren't even open yet. I asked for a manager to call me back and that never happened. If they can't tell the truth, I'll never shop there.

Clint Barclay

2024-02

Terrible experience the workers are not helpful and the management is even worse

Dave Trenda

2024-02

Bought some bullets....good price

Aaron Pearson

2023-05

First time shopping there staff were very friendly and they have just about everything you could ever imagine there and very good prices

Caleb Waldrep

2022-05

Customer service here is a joke! Managers here don't know how to do anything here! You literally have maybe 2 workers here that actually care here! But they will give you a load of 18% off coupons that you can't use on any name brand item! Wouldn't recommend this place for anything!!

Brian Blount

2023-05

It's okay it's okay everything is just really expensive though and you don't realize you can go down the road to TJ Maxx and get some of the same stuff for a hell of a lot cheaper