Publix Super Market at Market at Hays Farm

Beth Hovasin

2024-04

I ordered a sandwich online for pick up to save time, which was the first time I've ever tried this service, and I was prepared the wrong sandwich. I was highly disappointed. And why is the pick up near the customer service? It's off in a corner and not obvious. Since I didn't know where, I ended up going through the deli line to ask. Such a waste of time and nerves, ending without what I ordered. There is a difference between Italian bread and Italian sandwich meat.

Cheree Marquez

2024-01

Every time Pierre is working he's always a bright light! His customer service is superior to anyone else that helps us anywhere. Anytime we need anything he goes above and beyond to help us. One example: Today he was with his stocking cart refilling the cooler with Milos teas. We walked up looking at the orange juice right beside where he was working. With a smile and positive attitude he stops and goes to move out of our way. We insisted that he was just fine. We preceded to look around at the deli where 2 other employees ignored us. He stopped doing his work and went above and beyond to make sure we left happy. Employee's like him are the reason people continue to bring companies business. When we are greeted by rude service we discontinue to spend our money at that establishment. Thank you for your great attitude and service today sir!

Jason Leslie

2023-12

Caring, professional staff in the Publix Pharmacy made getting a shot 💉 less painful. I was warmly greeted. Subsequent interactions were easygoing. Mutual respect was shown and felt by genuine attentiveness to patient inquiries and kind, non-agitated or threatening eye-contact. The pharmacist or nurse administered my immunization with a quick, gentle prick. She and her coworkers were absolutely wonderful.As an intriguing side note: before finalizing my online appointment at Publix, I visited a major competitor in close proximity. I waited for the pharmacy specialist to look up and minimally acknowledge one human presence to another. After about 90 seconds of being ignored, I departed. Choosing Publix was definitely the right decision!

Rachael Meckl

2024-02

Love this Publix location! There is a young lady that works at the service desk, Rylee is her name, I think. She is so happy and helpful!The location is clean and I’m always greeted with happy and warm smiles! I go out of my way to shop at this location!

Beau Stanger

2024-04

Publix itself is great but the homeless / crazy situation in that shopping center is surprisingly a problem. I wish the security guard would try to shoo away the crazy in what I thought was an upscale part of town.

Jonathan Mason

2024-01

If it is 8 PM and don't close until 9PM, why is most produce such as cabbage being pulled off the shelf. Also why do I keep getting asked to move while trying to shop by people trying to stock shelves. Also why do I no longer get a receipt?

Shelby Sloan

2024-03

Publix is a great place to shop for groceries. Thebuilding is convenient to to enter, plenty of parking space. The accociates are very friendly and helpful.

Sandy K

2023-08

Found this Publix to be a super grocery store to shop in. When you walk in, it's bright & clean. The people serving you at the deli counter do a great job getting your cold cuts & cheeses cut to perfection. The produce has always been fresh & delicious. It is also easy to find everything & the bakery, oh my, take me away. They also seem to have a pretty good selection of wine & beer. Never had to wait too long in the checkout lanes. (Oh, maybe I shouldn't tell people how much I like this store). Another thing, the customer service people are wonderful. Returns are easy & if you can't find an item, they will order it for you, if it's available. If you need to take a break, there is an upstairs seating area.

Jolene Bethke

2024-02

Excellent service. Open when all others were closed during the winter storm. Helpful staff got my insulin in short order!

michelle tidmore

2024-04

Always well stocked with many options. Lots of easy prepared meals and wonderful meat selections.

Carson Laudadio

2023-05

They get a star because their sandwiches are fantastic, the workers are friendly, and I love the eating area upstairs!Unfortunately, it is always so difficult to checkout. Anytime I visit, Publix only has one checkout open. If you don't buy a lot of groceries or vegetables, you will be OK with the self-checkout. Otherwise, I would recommend a different store.

M K Brooks

2023-10

I absolutely love Publix! They give superb customer service, if I even look like I can’t find something, an associate will ask if they can help me. The produce and bakery items are put out fresh. And the store is always clean!

Kimberly Bryant

2023-07

Don't expect to follow the same route you do at any other Publix. The bakery is on the back left side of the store. This confuses my one year old who thinks cookies are required for proper grocery shopping.The staff here is incredible and so helpful.I love the balcony. It's nice to grab a sandwich and have a little spot to eat.The bathrooms are always so nice and clean.The crew here is doing a great job.

Zelda Pinwheel

2023-10

Really enjoyed shopping there until I noticed some guy was following me around the store my entire shopping trip. Then realized it was an employee.Dude, not everyone is a shoplifter. I just moved here from a place that doesn't have a Publix and the way the store is set up is a little overwhelming. I probably should have just turned around to confront him and asked him to help me find what I was looking for. The frozen vegetable section is tiny. There's literally only one choice for frozen peas and carrots? And it's Publix store brand and costs about twice as much as it should? No other choices?Maybe they should update the signs for the aisles so it's an accurate indication of what's actually there. Then people wouldn't have to wander around so much.

Timothy Wyant

2023-05

Great Customer service. Thanks Geneva wonderful store. Stopped in for a cold drink. Thanks For helping us out. Just Sad that the coke machine is still broken. Beautiful new store and great location. Timothy with Google Reviews Editorial Guide.

John Smith

2024-04

Publix is good maybe a lil pricey but good and I like the table section to eat lunch pretty cool 😎!

Anneliese Knop

2024-04

It’s as inaccessible to blind shoppers as any other grocery store, but I’ve never had difficulty in getting help from store associates and cashiers.

Kenneth Rue

2024-02

Employee owned. Nice store; Clean, well stocked & new.Has a deli. w/2go& pharmacy.

Татьяна Онищук

2024-04

Nice shop, very tasty cooking. Ate fried chicken tenders today)

Laura Barrett

2023-10

I have gotten my prescription which are many. 5-6 RX per month for years and years at Publix because of their usual outstanding customer service. I just went to pick my refill up and the young girl that waited on me snapped at me because they had not received RX from my doctor. WE DONT HAVE THAT RX !!! I don't know if she's having a bad day but I can assure you there are about fifty other places to get mine filled. I work in customer service and I find it highly offensive. She didn't have to take a tone with me over that.Update: called manager of the pharmacy she excused the girl's behavior as "she was just telling you we didn't have the prescription " Never apologized once and told me she was standing there when she said it. When I remarked she was hateful to me the MANAGER OF THE PHARMACY told she disagreed with me.Is that how you handle customer complaints? Because you don't think she snapped and was rude to me then her behavior is not only tolerated but acceptable. I don't think so.

Mallory Bowman

2023-08

I love Publix in general, but this is my favorite one! It's a very open style setup with great organization of their products, they seem to have a lot more variety than the other locations I frequent, and the employees are always super nice when I come in there. It's like a mini shopping excursion every time I go since I live so far away, so I get excited any time I'm coming to Huntsville and try to make a special stop just to check things out.

Kimberly Norris

2023-11

Always a very clean store and love the 2nd level lounge area. It is perfect for eating your lunch or taking a break with littles to feed a baby and do snack time while out running errands

kim lovell

2024-04

It's well stocked, well staffed, just like a publix should be.

Austin Sparks

2024-03

I have been away from the south east for 5 years. And this entire time I have missed MOJO chicken and their Mac and cheese. I finally got some again. I am complete.

Kandi Nichols

2022-05

Great location!! Beautiful cakes made for my Little's first birthday!!! Super happy. Fresh and delicious!!

Jeff Prentice

2024-01

They've got anything and just about everything you can think of to eat and their lunch foods are delicious from the deli

Melanie Holton

2023-12

This is a really nice Publix. And as you can expect at any Publix, everyone that works there is friendly and helpful!

Chris Edwards

2024-03

Great place to shop......unless you want a sub with white bread

John Schlepperman

2024-03

Great place to shop. Easy to get in and out of quickly.

Jan Newsome

2023-11

I love this Publix. It's very convenient. Of course Publix staff is always friendly and helpful. I can always find what I need here. The Deli and the Bakery is fabulous. We love their cakes and cookies. They have the great produce too.